Alta Arden Watch Repair

★★★★☆

About Alta Arden Watch Repair

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I like "Jolene Underwood['s]" broken English. Her syntax makes it seem like her review was written by someone from the Middle East...

3
★★★★★

I like "Jolene Underwood['s]" broken English. Her syntax makes it seem like her review was written by someone from the Middle East...

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Took my expensive Seiko Chronograph there to have a scratched crystal replaced, and to investigate why the chronograph minute hand doesn't reset exactly to "60", like it should. Was told "3 or 4 days" to get the watch back...it took 13

3
★★★★★

Took my expensive Seiko Chronograph there to have a scratched crystal replaced, and to investigate why the chronograph minute hand doesn't reset exactly to "60", like it should. Was told "3 or 4 days" to get the watch back...it took 13

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Wow i think today is the best day !!! I went to Arden mall to change my battery for my Timex there price was $15!!! Thank God i didn't give my watch in the mall so on the way coming back i saw Alta Arden Watch repair n stopped by they said

3
★★★★★

Wow i think today is the best day !!! I went to Arden mall to change my battery for my Timex there price was $15!!! Thank God i didn't give my watch in the mall so on the way coming back i saw Alta Arden Watch repair n stopped by they said

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DO NOT DO BUSINESS HERE. Horrible craftsmanship and horrible service. they ruined my watch, overcharged for service and still have a second watch hostage. They insisted on keeping it just to resize it and charged me extra after I already

3
★★★★★

DO NOT DO BUSINESS HERE. Horrible craftsmanship and horrible service. they ruined my watch, overcharged for service and still have a second watch hostage. They insisted on keeping it just to resize it and charged me extra after I already

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DO NOT DO BUSINESS HERE! This shop is horrible. I brought in two watches to have the batteries replaced and they completely bent and ruined the metal link band of one of them. When I asked about the obvious damage he just kept repeating "it okay?". No it not okay. I tried to bend it back but it will never be the same. The other watch I asked he to take a couple of links out of the band to resize it, something that most decent watch shops wil do for free when you are paying for a new battery. After he already charged me for the battery replacement he charged $7 to resize it and said he would have to keep it. The shop is smelly, cluttered and gross and the service was terrible. Once I get my watch back, I'm never going back and felt the need to spread the word so save others the pain. Take your business somewhere else!

1
★☆☆☆☆

DO NOT DO BUSINESS HERE! This shop is horrible. I brought in two watches to have the batteries replaced and they completely bent and ruined the metal link band of one of them. When I asked about the obvious damage he just kept repeating "it okay?". No it not okay. I tried to bend it back but it will never be the same. The other watch I asked he to take a couple of links out of the band to resize it, something that most decent watch shops wil do for free when you are paying for a new battery. After he already charged me for the battery replacement he charged $7 to resize it and said he would have to keep it. The shop is smelly, cluttered and gross and the service was terrible. Once I get my watch back, I'm never going back and felt the need to spread the word so save others the pain. Take your business somewhere else!

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I would highly recommend you to stay away from this place. I took my watch in for repair and Owner said it is just some water damage and I can get that fixed in a week. I said np, and try to call in a week and no answer. I called back in 2 weeks and no answer or call back. 3 weeks again no answer on phone or call back after 3 messages. I went in after over 3 weeks and he couldn't even find my watch for 15min and then he found it and didn't even touch it for over 3 weeks. So he said to come back in 4 days and it will be ready. I came back week later to give him extra time and again he didn't touch it. So when I asked for him to put the watch together and just give it to me, he threaten to call the cops for no reason. I asked him why are you bringing cops and he had nothing to say. So i told him i am coming back next day and I will call cops my self if its not put together. I picked it up following day with him saying he reapired the watch. Now watch is runing behind 10 min and I have to adjust it every day and if I leave it on my stand over night it stops working. I HIGHLY RECOMMEND NOT TO GO HERE, POOR SERVICE AND QUALITY.

0
★☆☆☆☆

I would highly recommend you to stay away from this place. I took my watch in for repair and Owner said it is just some water damage and I can get that fixed in a week. I said np, and try to call in a week and no answer. I called back in 2 weeks and no answer or call back. 3 weeks again no answer on phone or call back after 3 messages. I went in after over 3 weeks and he couldn't even find my watch for 15min and then he found it and didn't even touch it for over 3 weeks. So he said to come back in 4 days and it will be ready. I came back week later to give him extra time and again he didn't touch it. So when I asked for him to put the watch together and just give it to me, he threaten to call the cops for no reason. I asked him why are you bringing cops and he had nothing to say. So i told him i am coming back next day and I will call cops my self if its not put together. I picked it up following day with him saying he reapired the watch. Now watch is runing behind 10 min and I have to adjust it every day and if I leave it on my stand over night it stops working. I HIGHLY RECOMMEND NOT TO GO HERE, POOR SERVICE AND QUALITY.

Cons: Terible service, terible quality

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I have had the worst experience dealing with this business! I trusted my Boyfriends expensive watch to this Man since this is all he does. He has had the watch for over a month now, he said it would take 1-2 weeks at the most to fix. After 2 additional trips to his shop the watch has not even been touched since the day I brought it in! I tried to get it today and he hands it to me in pieces! I then asked for him to assemble it as it was when I brought it in, he again refused and threatened to call the police! Fine, looks like they will have to be called because he has my watch and my $20.00 deposit. This man is a true THIEF!

0
★☆☆☆☆

I have had the worst experience dealing with this business! I trusted my Boyfriends expensive watch to this Man since this is all he does. He has had the watch for over a month now, he said it would take 1-2 weeks at the most to fix. After 2 additional trips to his shop the watch has not even been touched since the day I brought it in! I tried to get it today and he hands it to me in pieces! I then asked for him to assemble it as it was when I brought it in, he again refused and threatened to call the police! Fine, looks like they will have to be called because he has my watch and my $20.00 deposit. This man is a true THIEF!

Pros: I only rated a one because it was required

Cons: Owner is a Thief

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I live in Elk Grove but drive all the way to Alta Arden just to change a battery in my watch. He is very friendly and quick. The prices are reasonable.

5
★★★★★

I live in Elk Grove but drive all the way to Alta Arden just to change a battery in my watch. He is very friendly and quick. The prices are reasonable.

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