Royal Cleaners

★☆☆☆☆

About Royal Cleaners

Personal Services

Personal Services
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1.0 5
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terrible terrible cleaner. they ruined three of my clothes. they don't even apologize. very bad customer service. my pants had stains that they did not clean, i asked them to redo the job, then they ruined the spandex material. i was too naive to give them three chances. they refused to give me a refund. i will never go there again. i will report it to BBB.

1
★☆☆☆☆

terrible terrible cleaner. they ruined three of my clothes. they don't even apologize. very bad customer service. my pants had stains that they did not clean, i asked them to redo the job, then they ruined the spandex material. i was too naive to give them three chances. they refused to give me a refund. i will never go there again. i will report it to BBB.

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It is ridiculous that they charge depending on the brand of clothes you take to them and the job that they do is below acceptable. On top of it, their service is rude and very unfrendly. Don't go there!

1
★☆☆☆☆

It is ridiculous that they charge depending on the brand of clothes you take to them and the job that they do is below acceptable. On top of it, their service is rude and very unfrendly. Don't go there!

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I had brought my jackets over for dry clean and had a coupon with me. The employee told me that I do not need a coupon as that is just a promotion to tell people the low prices they charge for dry cleaning. Guess what happens when I went to pick up my jacket. They charged me more than double of what was stated in the coupon! The employee just told me that it was white color and they have to use scothguard and therefore it was more expensive. SHE DID NOT EVEN MENTION ANYTHING WHEN I BROUGHT MY JACKET THERE!! Worst still, the owner of the dry cleaner was rude and was standing at a corner staring at me with her piercing eyes. I will never go back there and recommend people not to bring your clothes there!! You will never know how much their extra charges are!

1
★☆☆☆☆

I had brought my jackets over for dry clean and had a coupon with me. The employee told me that I do not need a coupon as that is just a promotion to tell people the low prices they charge for dry cleaning. Guess what happens when I went to pick up my jacket. They charged me more than double of what was stated in the coupon! The employee just told me that it was white color and they have to use scothguard and therefore it was more expensive. SHE DID NOT EVEN MENTION ANYTHING WHEN I BROUGHT MY JACKET THERE!! Worst still, the owner of the dry cleaner was rude and was standing at a corner staring at me with her piercing eyes. I will never go back there and recommend people not to bring your clothes there!! You will never know how much their extra charges are!

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I had three silk shirts dry cleaned there. One white shirt had a stain on it and I specifically asked if they could get it out. The employee affirmed that they could or they would refund my money. Guess what? They happened to "lose" that particular shirt when I went back to pick them up. FYI, no they did not refund me the cost of my shirt., but lucky me, I didn't need to pay for the cleaning cost of the lost shirt...

PROS: cheap
CONS: you might not get your clothes back

1
★☆☆☆☆

I had three silk shirts dry cleaned there. One white shirt had a stain on it and I specifically asked if they could get it out. The employee affirmed that they could or they would refund my money. Guess what? They happened to "lose" that particular shirt when I went back to pick them up. FYI, no they did not refund me the cost of my shirt., but lucky me, I didn't need to pay for the cleaning cost of the lost shirt...

PROS: cheap
CONS: you might not get your clothes back

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The good thing is that this cleaner is very inexpensive. However, you get what you pay for. I have had shirts lost, items returned with new stains and discovered that they do not clean the inside of pants??? I am always greeted with a surly attitude andfeel as though I'm paying for the privilege of giving them my business. If you have something that needs to be cleaned, don't want to spend a lot of money and will not be too disappointed if the item is lost or damaged then this would be a good place to go. Otherwise, take your money and your clothes and go somwhere else.

1
★☆☆☆☆

The good thing is that this cleaner is very inexpensive. However, you get what you pay for. I have had shirts lost, items returned with new stains and discovered that they do not clean the inside of pants??? I am always greeted with a surly attitude andfeel as though I'm paying for the privilege of giving them my business. If you have something that needs to be cleaned, don't want to spend a lot of money and will not be too disappointed if the item is lost or damaged then this would be a good place to go. Otherwise, take your money and your clothes and go somwhere else.

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