Vernola's Towing Svc

★★★★☆

About Vernola's Towing Svc

Automotive

Automotive
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PESIMO SERVICIO!!!... Los trabajadores y la manager son absolutamente irrespetuosos!!... Hacen cualquier escuda para detener tu carro mas tiempo y hacerte pagar mas por tenerlo en el corraln. La manager hasta sale de la oficina a discutir

3
★★★★★

PESIMO SERVICIO!!!... Los trabajadores y la manager son absolutamente irrespetuosos!!... Hacen cualquier escuda para detener tu carro mas tiempo y hacerte pagar mas por tenerlo en el corraln. La manager hasta sale de la oficina a discutir

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A customer of ours was in an accident in Santa Fe Springs. This company showed up on scene immediately and the police were called. We were on our way from Fontana, but since it would be 50 mins before we arrived and the police needed the

3
★★★★★

A customer of ours was in an accident in Santa Fe Springs. This company showed up on scene immediately and the police were called. We were on our way from Fontana, but since it would be 50 mins before we arrived and the police needed the

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The local police dept called us to inform us that our stolen car had been recovered and was stored at this tow company. It's been 2 weeks and the tow company refuses to release the car because they claim that they need an original

3
★★★★★

The local police dept called us to inform us that our stolen car had been recovered and was stored at this tow company. It's been 2 weeks and the tow company refuses to release the car because they claim that they need an original

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I have never seen such a company with poor business ethics, even though it is (loosely) considered legal. I was about to hand over $600 (impound fees for 4 days) + my pink slip for one of my trailers that was stolen a week back from my office in Orange County. They told me this was the only way to release the trailer and stop more charges from incurring to me, and that they would not be as "nice" in the future me if I did not pay. They were so horrible and so nasty about the process, including hanging up on me several times and not willing to discuss any options. They operate purely on scare tactics. Fortunately a call from my attorney led me stop from what he referred to as "legal extortion." I believe anyone who has received service like this owes it to themselves to call Whittier and Santa Fe Springs PD and let them know what is going on as I did.

0
★☆☆☆☆

I have never seen such a company with poor business ethics, even though it is (loosely) considered legal. I was about to hand over $600 (impound fees for 4 days) + my pink slip for one of my trailers that was stolen a week back from my office in Orange County. They told me this was the only way to release the trailer and stop more charges from incurring to me, and that they would not be as "nice" in the future me if I did not pay. They were so horrible and so nasty about the process, including hanging up on me several times and not willing to discuss any options. They operate purely on scare tactics. Fortunately a call from my attorney led me stop from what he referred to as "legal extortion." I believe anyone who has received service like this owes it to themselves to call Whittier and Santa Fe Springs PD and let them know what is going on as I did.

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Under any circumstances DO NOT use Vernola's Towing Service, unless you don't mind having your personal items stolen and then covered up by employees who are rude and have no people skills. Mind you they have a 24 hour surveillance camera and yet they refuse to look at a specific date. I did not see this until after: Better Business review CompanyID=13219024

0
★☆☆☆☆

Under any circumstances DO NOT use Vernola's Towing Service, unless you don't mind having your personal items stolen and then covered up by employees who are rude and have no people skills. Mind you they have a 24 hour surveillance camera and yet they refuse to look at a specific date. I did not see this until after: Better Business review CompanyID=13219024

Pros: They are quickly there

Cons: Do Not Allow Acess to Car, Steal Personal Property

 

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