Cycle Sports INC

★★☆☆☆
  • 3530 Grand Ave # 2

    Oakland, CA 94610

    Map & Directions
  • 510-444-7900

About Cycle Sports INC

Hours
Mon - Fri, 11am - 7pm, Sat, 10am - 6pm, Sun, 11am - 5pm; additional hours by appointment

Sports & Recreation

Sports & Recreation
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The staff here are overpriced, rude, and incompetent. If you want to get burned, this is the place to go.

0
★☆☆☆☆

The staff here are overpriced, rude, and incompetent. If you want to get burned, this is the place to go.

.

Amazing Service, and they "stand behind their work"!

I've been an avid cyclist for over 20 years and feel capable of fixing almost anything that goes wrong with a bike. However, I recently bought a used road bike that had a mysterious problem in the cranks. I ordered a replacement, even though they said it could take a week to come in. It arrived the next day, and I was ready to ride again in 48 hours!

It doesn't end there...

The problem returned a week later. When I took it back, they discovered the bottom bracket was worn. They proclaimed that they stand behind their work and apologized for not seeing it sooner. So they replaced the entire assembly with NO charge for labor.

I am stunned by their courtesy and generosity. I HIGHLY recommend this place to anyone - any level, form or fashion of biking. Thanks guys!

2
★★★★★

Amazing Service, and they "stand behind their work"!

I've been an avid cyclist for over 20 years and feel capable of fixing almost anything that goes wrong with a bike. However, I recently bought a used road bike that had a mysterious problem in the cranks. I ordered a replacement, even though they said it could take a week to come in. It arrived the next day, and I was ready to ride again in 48 hours!

It doesn't end there...

The problem returned a week later. When I took it back, they discovered the bottom bracket was worn. They proclaimed that they stand behind their work and apologized for not seeing it sooner. So they replaced the entire assembly with NO charge for labor.

I am stunned by their courtesy and generosity. I HIGHLY recommend this place to anyone - any level, form or fashion of biking. Thanks guys!

Pros: Very knowledgable, Great Selection, Guarantee their work

Cons: Not open until 10a.m., Mechanics swamped

.

This bike shop is near my house and when I was given a bike I thought I would support my local bike shop. Unfortunately the sales staff was uninterested in helping me and rude. Further more, the bike lock I bought stuck immediately after I had only used it once and they were unwilling to refund me my money. Do not go here if you have any questions, it seemed to me that unless you are an experienced bike rider or know the guys in the shop they were unwilling to help you with anything. I was very disappointed with the service.

0
★☆☆☆☆

This bike shop is near my house and when I was given a bike I thought I would support my local bike shop. Unfortunately the sales staff was uninterested in helping me and rude. Further more, the bike lock I bought stuck immediately after I had only used it once and they were unwilling to refund me my money. Do not go here if you have any questions, it seemed to me that unless you are an experienced bike rider or know the guys in the shop they were unwilling to help you with anything. I was very disappointed with the service.

 

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