Evans Tire & Service Centers

★★☆☆☆
Home of the Buy 2 Get 2 TM
  • 3747 Convoy St

    San Diego, CA 92111

    Map & Directions
  • 858-309-4992

2.0 2
Hi! Sign in to let us know how Evans Tire & Service Centers was?
Write a Review
.

The first time I went to Evan's Tire was for a patch. I was pretty amazed when they patched the tire for free! I had never been there before.

So when I needed tires, I went back to them. I did have to wait about 3 1/2 hours for 4 tires and an alignment, which seemed a bit excessive, but in my experience, this seems to be normal. One of the issues causing the wait was the mechanic was late getting to work. He showed up at 8:30 instead of 8, which is when I arrived. They also didn't have the tires I wanted, so they had to drive downtown to get them.

3
★★★☆☆

The first time I went to Evan's Tire was for a patch. I was pretty amazed when they patched the tire for free! I had never been there before.

So when I needed tires, I went back to them. I did have to wait about 3 1/2 hours for 4 tires and an alignment, which seemed a bit excessive, but in my experience, this seems to be normal. One of the issues causing the wait was the mechanic was late getting to work. He showed up at 8:30 instead of 8, which is when I arrived. They also didn't have the tires I wanted, so they had to drive downtown to get them.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I brought in my car to simply replace 4 tires. I was the second person to arrive at the shop and have my ticket written so I waited for it because I was told it would only take an hour to two to replace the tires. It took almost four hours. A couple of customers that arrived almost an hour after I did were gone before I was. Everytime I asked what was going on with my car the guy at counter appologized and said it wouldn't be long. I later found out that me and a couple of other customers were bumped and made to wait because there was a big customer (dealership I think) that brought them some business. I was furious, I demanded to have my car returned but they said they couldn't because they had already removed the tires and were waiting for the new ones to arrive. The tires were finally replaced after I complained so much but when I got home I saw that one of the lug nuts was missing and when I inspected the other wheels there were three other loose nuts on the other tires. This is inexcuseable. I called to complain but the manager was dismissive his only comment was "well what would you like me to do sir?". I finally told hime I expect to be re-imbursed $50 for my troubles and he just laughed and asked me "you're kiddin right?". I have never been back since. All I wanted was 4 new tires. It's not rocket science. Instead I lost a lug nut, lost valuable time, got angry and was treated with disrespect. Please don't waste your time there.

1
★☆☆☆☆

I brought in my car to simply replace 4 tires. I was the second person to arrive at the shop and have my ticket written so I waited for it because I was told it would only take an hour to two to replace the tires. It took almost four hours. A couple of customers that arrived almost an hour after I did were gone before I was. Everytime I asked what was going on with my car the guy at counter appologized and said it wouldn't be long. I later found out that me and a couple of other customers were bumped and made to wait because there was a big customer (dealership I think) that brought them some business. I was furious, I demanded to have my car returned but they said they couldn't because they had already removed the tires and were waiting for the new ones to arrive. The tires were finally replaced after I complained so much but when I got home I saw that one of the lug nuts was missing and when I inspected the other wheels there were three other loose nuts on the other tires. This is inexcuseable. I called to complain but the manager was dismissive his only comment was "well what would you like me to do sir?". I finally told hime I expect to be re-imbursed $50 for my troubles and he just laughed and asked me "you're kiddin right?". I have never been back since. All I wanted was 4 new tires. It's not rocket science. Instead I lost a lug nut, lost valuable time, got angry and was treated with disrespect. Please don't waste your time there.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Evans Tire & Service Centers

If you live in the San Diego County area and need automotive services, bring your vehicle to one of the 18 family owned and operated Evans Tire & Service Centers in the San Diego region. We are the place you turn to for all of your automotive needs and Home of the Buy 2, Get 2. Since 1976, our tire shop associates have prided themselves on being experts in the industry. You can rely on our service centers to exceed your every expectation when it comes to prices, product offerings, and customer care. We offer many services the competitors cannot, including tires, TMPS, nitrogen tire fill, wheels, brakes, shocks and struts, suspension, batteries, oil change, wheel alignment. We feature service centers in San Diego, Poway, Encinitas, Escondido, San Marcos, El Cajon, Lemon Grove, National City, Vista, La Mesa, and Chula Vista. Every location is locally owned and operated and dedicated to maintaining a comfortable and professional environment for our customers. When you bring your car to be serviced at one of our shops, you can look forward to having your appointment handled in a timely and efficient manner. Plus, all of our mechanics are ASE-certified and continually educated on all the latest vehicle technologies. Due to our excellent customer service, we have receieved over 7000 five star reviews! You can rest assured we'll know how to help you select the right tires for your car and install them properly. Call Evans Tire & Service Centers or stop by one of our convenient locations to make a service appointment or learn more about the latest tire promotions being offered. Someone behind the counter or in our tire shop is always available to answer your questions or walk you through your options. All you have to do is ask. Contact email: callcenter@evanstire.com

Key Points

  • Home of the Buy 2 Get 2 TM

Articles and Advice

 

Wait, you're the expert.

If you've been to or used Evans Tire & Service Centers, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review