Shoe Wiz Instant Shoe Repair

★☆☆☆☆

About Shoe Wiz Instant Shoe Repair

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Hours
Mon - Fri, 8am - 6pm; Sat, 10am - 5pm; Sun, closed

Personal Services

Personal Services
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9643 Santa Monica Blvd Beverly Hills, CA

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I took an Italian briefcase in to get a new buckle after the old one broke. When I went to pick it up the next day, the repair was not done as promised. After waiting for them to finish it, I took one look at the new buckle and asked for my money back. The four year old broken buckle they took off looked newer than the replacement, which was pock-marked with dents and yellowing with age. The fact that the service would be done so poorly the first time outweighed the subsequent fight, losing of my goods, and final return of the briefcase in multiple pieces.

Ironically, I got my problem fixed just down the street at Arturos, and as I was walking back to my car (four blocks down Santa Monica - love Beverly Hills parking!) I passed Shoe Wiz and heard the owner arguing loudly with another upset customer.

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★☆☆☆☆

I took an Italian briefcase in to get a new buckle after the old one broke. When I went to pick it up the next day, the repair was not done as promised. After waiting for them to finish it, I took one look at the new buckle and asked for my money back. The four year old broken buckle they took off looked newer than the replacement, which was pock-marked with dents and yellowing with age. The fact that the service would be done so poorly the first time outweighed the subsequent fight, losing of my goods, and final return of the briefcase in multiple pieces.

Ironically, I got my problem fixed just down the street at Arturos, and as I was walking back to my car (four blocks down Santa Monica - love Beverly Hills parking!) I passed Shoe Wiz and heard the owner arguing loudly with another upset customer.

 

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