Target

★★☆☆☆
Free Shipping & Free Returns on Everything
  • 1050 Huntington Dr

    Duarte, CA 91010

    Map & Directions
  • 626-303-8858

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The questions are not related to Target. How can I be expected to answer when its about a doctor? If this store were a doctor, would i report to the medical board of how I was treated? Sure, who wouldn't?!

Since Target is to be be so helpful and friendly, why do the employees not have a better understanding of it not being about a pay check and more of the guests' experience? Hire people, yes, make sure they are helping and not having that attitude of "Yah, what do you want" .

Know this, I will not stop shopping here, I'll just reflect the rudeness back at "the people who act so tough and why am i wasting their precious time, attitude" not just for my sake, but for a better review next time.

To talk to people it takes a lot of finesse. Much diplomacy and careful actions, towards a world of consumer hungry people, even though the economy is slow and spending is carefully done by those who can only spend on what is needed.

Don't have comparisons of other stores, be better, but be careful not to lose any employees because of pointing the proverbial finger and hurting anothers' feelings with insensitive words.

Ok, enough is enough.

1
★☆☆☆☆

The questions are not related to Target. How can I be expected to answer when its about a doctor? If this store were a doctor, would i report to the medical board of how I was treated? Sure, who wouldn't?!

Since Target is to be be so helpful and friendly, why do the employees not have a better understanding of it not being about a pay check and more of the guests' experience? Hire people, yes, make sure they are helping and not having that attitude of "Yah, what do you want" .

Know this, I will not stop shopping here, I'll just reflect the rudeness back at "the people who act so tough and why am i wasting their precious time, attitude" not just for my sake, but for a better review next time.

To talk to people it takes a lot of finesse. Much diplomacy and careful actions, towards a world of consumer hungry people, even though the economy is slow and spending is carefully done by those who can only spend on what is needed.

Don't have comparisons of other stores, be better, but be careful not to lose any employees because of pointing the proverbial finger and hurting anothers' feelings with insensitive words.

Ok, enough is enough.

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I went in to a Target store in Duarte, CA, looking for a particular item that I saw on the store's web site. I found it no where on the shelves, and decided to ask an employee for help. After I explained to the employee what I was looking for, she, who looked very confused and puzzled, yelled out to another employee about 10 feet away from us something in Spanish. I wasn't sure whether the first employee understood what I was telling her as she never spoke a word to me. She simply turned to the second employee as soon as I finished and they proceeded to have a discussion in Spanish (a language I do not understand). From what I gathered by their tone, they were not sure what the answer to my question was. Then a third employee walked by, and the two motioned for her to come join us. They pointed at me, as though to indicate that I have a question. I asked the third employee if she speaks English, and she answered that she does. I was relieved to finally come across an employee there who understands English. I explained to her what I was looking for, and she pointed me in the right direction.

I came home that day somewhat upset at my experience. So I wrote an email to the email address I found on Target's web site, explaining in detail what happened. The following day, I received a response from someone named Dylan from Guest Relations. He wrote a few short lines in a cold and insincere tone, thanking me for taking the time to write, but never apologizing for what happened. He wrote, "the team members we employ nationwide represent the diversity of the country and communities where our stores are located." Yes, Duarte is a predominantly Hispanic community in southern California. Does that mean I should be subjected to this sort of customer service? I wrote back to the guy telling him I shall never set a foot in another Target store again. He responded, "I'm sorry we aren't able to assist [you] further."

This sort of an attitude from the Guest Relations department of a superstore, is just downright disgusting, and I would have expected better from Target. Such a shame.

1
★☆☆☆☆

I went in to a Target store in Duarte, CA, looking for a particular item that I saw on the store's web site. I found it no where on the shelves, and decided to ask an employee for help. After I explained to the employee what I was looking for, she, who looked very confused and puzzled, yelled out to another employee about 10 feet away from us something in Spanish. I wasn't sure whether the first employee understood what I was telling her as she never spoke a word to me. She simply turned to the second employee as soon as I finished and they proceeded to have a discussion in Spanish (a language I do not understand). From what I gathered by their tone, they were not sure what the answer to my question was. Then a third employee walked by, and the two motioned for her to come join us. They pointed at me, as though to indicate that I have a question. I asked the third employee if she speaks English, and she answered that she does. I was relieved to finally come across an employee there who understands English. I explained to her what I was looking for, and she pointed me in the right direction.

I came home that day somewhat upset at my experience. So I wrote an email to the email address I found on Target's web site, explaining in detail what happened. The following day, I received a response from someone named Dylan from Guest Relations. He wrote a few short lines in a cold and insincere tone, thanking me for taking the time to write, but never apologizing for what happened. He wrote, "the team members we employ nationwide represent the diversity of the country and communities where our stores are located." Yes, Duarte is a predominantly Hispanic community in southern California. Does that mean I should be subjected to this sort of customer service? I wrote back to the guy telling him I shall never set a foot in another Target store again. He responded, "I'm sorry we aren't able to assist [you] further."

This sort of an attitude from the Guest Relations department of a superstore, is just downright disgusting, and I would have expected better from Target. Such a shame.

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This Target is a joke, but I'm not laughing.They don't know how to greet you with a smile,if you ask a simple question they have this confused look on their face or they wished you didn't bother them at work.The store tries to look upscale with the upscale prices .I think I'll stick with Wal Mart same products, just lower prices.

1
★☆☆☆☆

This Target is a joke, but I'm not laughing.They don't know how to greet you with a smile,if you ask a simple question they have this confused look on their face or they wished you didn't bother them at work.The store tries to look upscale with the upscale prices .I think I'll stick with Wal Mart same products, just lower prices.

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You can usually find what you need at this Target, but if you down the street you will find better prices and better service at Wal Mart.
You have a huge problem if you do not have the receipt for an exchange. The checkers are very sweet but the management has a lot to be desired. You don't feel like they take you seriously. Many times I have called to make sure they have a product to and they say yes, to find out when I get there it is not even on the shelf???
Like I said I prefer the other.

3
★★★☆☆

You can usually find what you need at this Target, but if you down the street you will find better prices and better service at Wal Mart.
You have a huge problem if you do not have the receipt for an exchange. The checkers are very sweet but the management has a lot to be desired. You don't feel like they take you seriously. Many times I have called to make sure they have a product to and they say yes, to find out when I get there it is not even on the shelf???
Like I said I prefer the other.

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This Target is very clean. Everything is very organized, and put into sections. you can find everything very easily. They have every type of product you need. Everything I have bought from there works very well, and they have great service.

4
★★★★☆

This Target is very clean. Everything is very organized, and put into sections. you can find everything very easily. They have every type of product you need. Everything I have bought from there works very well, and they have great service.

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Target is a good store; no more, no less. Their staff is usually helpful and can point you in the right direction. At times, their store is well-stocked, though this can differentiate randomly. Buying books or even music there is usually a bad idea: they don't carry much of a selection, though what they carry is well-priced for the most part. Before you go someplace more expensive, you should probably try Target.

4
★★★★☆

Target is a good store; no more, no less. Their staff is usually helpful and can point you in the right direction. At times, their store is well-stocked, though this can differentiate randomly. Buying books or even music there is usually a bad idea: they don't carry much of a selection, though what they carry is well-priced for the most part. Before you go someplace more expensive, you should probably try Target.

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I like this target because it is clean and well organized. All the items are usually in nice order on the shelves and you can always find a great deal at Target. Two things I have been disappointed in are: 1. Ever since it's been cold they've been blasting their heater and even after peeling off my jacket I found myself perspiring and my child terribly uncomfortable 2. While most of the staff is average in friendliness and service, I've had a few encounters with employees who simply refuse to helpsaying that they can not, speaking rudely to me and being just downright unprofessional. If I'm not in a hurry, I usually go to the Target on Colorado in Pasadena but since this one is near my house I end up there alot.

3
★★★☆☆

I like this target because it is clean and well organized. All the items are usually in nice order on the shelves and you can always find a great deal at Target. Two things I have been disappointed in are: 1. Ever since it's been cold they've been blasting their heater and even after peeling off my jacket I found myself perspiring and my child terribly uncomfortable 2. While most of the staff is average in friendliness and service, I've had a few encounters with employees who simply refuse to helpsaying that they can not, speaking rudely to me and being just downright unprofessional. If I'm not in a hurry, I usually go to the Target on Colorado in Pasadena but since this one is near my house I end up there alot.

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