Best Buy

866-717-9196

3090 Stevens Creek Blvd San Jose, CA 95128

ad.doubleclick.net

Visit us online or in store today.

Message from Best Buy

Merchant_icon

Best Buy Co., Inc is North America's number-one specialty retailer of consumer electronics, personal computers, entertainment software and appliances.

Editorial by Citysearch

In Short
Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house installation services are available for most car audio and video systems, home entertainment systems, satellite hook-up, and home appliances.

Key Points

  • Consumer Electronics
  • Personal Computers & Software
  • Home Appliances

The Inside Scoop

  1. Look Good - Don't get stuck with a lemon: Purchase the optional Performance Service Plan with your product to ensure long-lasting performance.
  2. The Extras - If your computer crashes in the middle of a last-minute project, don't freak out, just call the Geek Squad, Best Buy's affiliate 24/7 computer-support task force. See website for details.
  3. Know Before You Go - Before you hop in your car, check the weekly online-only sales event Hot Deals Wednesday for savings on computers, cameras, electronics and appliances.

Editorial and merchant content by Citysearch

Have experience with Best Buy? Write a review!

Click a star and select a rating:

Minimum required characters left: 150 (max 5000)

Title:

 cancel

Insider Pages Reviews for Best Buy

Ratings_icons

Convenient location

by Salma A. | insider_guru Insider Guru | Rank: 430

Its location in the santana row is perfect. As far as the merchandise is concerned, its does seem to be laid out ok. We went to buy a portable dvd player and did not know which one to pick although we had a few brands in mind. The employee we asked questions was quite knowledgeble and even explained to us the technical details of some of the players.

Posted 04/02/07 | Report Abuse

Was this review helpful to you?

Ratings_icons Ratings_icons
Ratings_icons

Great variety of product

by KUANGCHUNG L. | insider_expert Insider Expert | Rank: 4,010

I like this best buy because it is very big and in a convenient location. They have a large selection of products. You can almost find everything you need here. They are friendly and willing to help you. The service is definitely better than fry's. But their price is often more expensive than fry's or compusa. So it depends on what you need. If you want good service, come to best buy. If you want cheap product, you should choose fry's.

Posted 09/28/05 | Report Abuse

Was this review helpful to you?

Ratings_icons Ratings_icons
Ratings_icons

Best Buy Customer Service

by Carlos T. | insider Insider | Rank: 30,670

I was happy with the service that the best buy in San Jose provided for me. They weren't able to approve my credit application but they denied me very gracefully.

Posted 09/12/05 | Report Abuse

Was this review helpful to you?

Ratings_icons Ratings_icons
Ratings_icons

good electronic store

by EMILY M. | insider Insider | Rank: 16,093

You can get anything from a CD to a washer and dryer. They have a rewards program so every dollar you spend you get credit and they send you gift certificates. If you spend alot of money on electronics or even need to upgrade the stuff you have you should get the rewards program.

Posted 08/02/05 | Report Abuse

Was this review helpful to you?

Ratings_icons Ratings_icons
Ratings_icons

best buy !

by Vivian L. | insider_guru Insider Guru | Rank: 908

I love Best Buy and I've never had a problem with them. Their sales associates don't work on commission so they often will recommend a better product (even if it costs less). Also, they have all kinds of no-interest financing deals on their credit card. They have a lot of open box items that you can get the regular warranty on, so you're getting a product much cheaper, but you still have a good warranty. I highly recommend Best Buy. Their store can be a bit noisy at times but it's well worth it. Any problems I had were fixed quickly.

Posted 06/30/05 | Report Abuse

Was this review helpful to you?

Ratings_icons Ratings_icons
Ratings_icons

Lots of stuff, not that expensive

by Randy N. | insider_expert Insider Expert | Rank: 3,398

Best Buy has some pretty good deals on some electronics and stuff. It has a great variety of products and the staff is pretty helpful. If you need anything from a TV to a computer to a video camera, this is the place to go to!

Posted 06/24/05 | Report Abuse

Was this review helpful to you?

Ratings_icons Ratings_icons
Ratings_icons

Huge variety

by Robert S. | insider Insider | Rank: 26,276

This particular Best Buy is huge, despite it's size you can usually find someone to help you. The knowledge of the employees ranges form not at all to very knowledgeable. Thier prices are fair to great and they generally have what you are looking for.

PROS: Huge variety, somewaht helpfull clerks, good prices
CONS: Clerks not always kowledgeable

Posted 06/05/05 | Report Abuse

Was this review helpful to you?

Ratings_icons Ratings_icons
Ratings_icons

Very small Best Buy

by Tricia I. | insider_expert Insider Expert | Rank: 2,093

I like best buy, I think this is one of the best places to purchase electronics. I like the to purchase at the best price, so generally I end up purchasing online, at best buy or at Fry's. I like to shop at Best Buy since they tend to have a good selection and the store is set up to be like a store rather than a warehouse like Fry's.

The Best Buy at Santana Row is small and has very little space. They have an escalator in order to fit all the merchandise they sell and be able to display it. They do sell out often, but you could go to Milpitas if you reallt needed it. Go online and use their inventory search in order to be sure your item is at this location before fighting the parking lot.

This best buy is in the best location (before the sunnyvale one opens). It is next to Valley Fair as well so you can shop for your electronics after your shop for your clothes. Or you could drop off dad and brother before going to valley fair. But it is too small to consistantly know your item will be there.

Don't get me wrong, I buy a lot of things from this Best Buy as they do have good deals as well. I often times buy DVD's and video games there when there are great deals. Just often times there isn't enough stock. Also if you're going to a best buy in order to check out the open box items, this best buy might not be your best option. I don't see as many open box items as those at the larger stores in Milpitas.

Posted 05/29/05 | Report Abuse

Was this review helpful to you?

Ratings_icons Ratings_icons
Ratings_icons

Great Setup!

by chris m. | insider_expert Insider Expert | Rank: 11,748

This two story Best Buy is the home of the "Geek Squad" that has been a big part of their marketing campaign. All of the best that Best Buy offers is at this store, most likely because of its close proximity to the upscale "Santana Row". If you have an expensive purchase to make and want service better than Fry's go here!

Posted 04/26/05 | Report Abuse

Was this review helpful to you?

Ratings_icons Ratings_icons
Map and Directions to Best Buy

Get Map & Directions

See the best nearby...

Restaurants | Coffeehouses | Delis | Bars