Certified Tire & Service Center

★☆☆☆☆
  • 3800 Cherry Ave

    Long Beach, CA 90807

    Map & Directions
  • 562-426-7071

Automotive

Automotive
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I went to Scher Tire and Auto in Long Beach for an oil change, and they rotated my tires as part of the oil change. After my oil change was over, a sales guy told me that I needed over $1000 worth of repairs including replacing the engine struts, power steering fluid, and wheel alignment. I declined the repairs because the car had been driving perfectly before this oil change. But I noticed as soon as I was driving home that 1) the car now veers very strongly to the left, requiring constant attention to stay straight, whereas it was driving smoothly and perfectly before 2) the brakes squeak and grind and the wheels sound like they are grinding on the frame.. Neither of these problems existed before the oil change.

When told about this problem over the phone, the sales guy told me that this is a "radial pull" to the tire rotation and this is natural after a tire rotation. Not true.
I don't have enough evidence, but I think this business damaged my car so that I would come back for repairs. I would not recommend this store to anyone and believe they are committing fraud and possible destruction of property.

1
★☆☆☆☆

I went to Scher Tire and Auto in Long Beach for an oil change, and they rotated my tires as part of the oil change. After my oil change was over, a sales guy told me that I needed over $1000 worth of repairs including replacing the engine struts, power steering fluid, and wheel alignment. I declined the repairs because the car had been driving perfectly before this oil change. But I noticed as soon as I was driving home that 1) the car now veers very strongly to the left, requiring constant attention to stay straight, whereas it was driving smoothly and perfectly before 2) the brakes squeak and grind and the wheels sound like they are grinding on the frame.. Neither of these problems existed before the oil change.

When told about this problem over the phone, the sales guy told me that this is a "radial pull" to the tire rotation and this is natural after a tire rotation. Not true.
I don't have enough evidence, but I think this business damaged my car so that I would come back for repairs. I would not recommend this store to anyone and believe they are committing fraud and possible destruction of property.

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