Santa Barbara Motorsports

★★★★★
  • 6466 Hollister Ave

    Goleta, CA 93117

    Map & Directions
  • 805-967-9898

About Santa Barbara Motorsports

Hours
Tues-Fri 9:00-6:00 Sat. 9-5 Closed Sun, Mon

Sports & Recreation

Sports & Recreation
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5.0 9
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Stopped in to check out a used bike they had for sale. Way way over priced for what it was. The sales guy was firm on the price. No wiggle. So I walked.

3
★★★★★

Stopped in to check out a used bike they had for sale. Way way over priced for what it was. The sales guy was firm on the price. No wiggle. So I walked.

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I have given up on these guys after having them screw up on 2 different bikes on pretty basic service and then get no interest from the service manager or owner to make good on their mechanic's mistakes.

3
★★★★★

I have given up on these guys after having them screw up on 2 different bikes on pretty basic service and then get no interest from the service manager or owner to make good on their mechanic's mistakes.

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In response to the review of "Hugh B": At SBM, we believe that open communication, civility and accurate facts are the key to resolving any dispute. However, after reviewing your comment, I do not believe this is the case. To those reading this post, please consider that there are two sides to every story. We hold the integrity and reputation of our company in the highest regard and strive to achieve 100% customer satisfaction. It is unfortunate that this matter could not be resolved to Hugh??s satisfaction and feels he must take it to another level. We are prepared and look forward to presenting accurate facts to a trier of fact.

5
★★★★★

In response to the review of "Hugh B": At SBM, we believe that open communication, civility and accurate facts are the key to resolving any dispute. However, after reviewing your comment, I do not believe this is the case. To those reading this post, please consider that there are two sides to every story. We hold the integrity and reputation of our company in the highest regard and strive to achieve 100% customer satisfaction. It is unfortunate that this matter could not be resolved to Hugh??s satisfaction and feels he must take it to another level. We are prepared and look forward to presenting accurate facts to a trier of fact.

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2 out of 2 people found this review helpful.

.

I brought my scooter in for repair, because it would not start. They did not tell me about the $80 charge to diagnose the problem. I agreed to the charge and they diagnose a number of things to be fixed. I signed up for the repair. When I got the scooter back. It worked for one day, and then would not start again. I brought it back to them and was told I would have to pay another $80 for them to look at it again. I refused, and they told me if I did not remove the scooter I would be charged $20 a day for storage. I'm filing a small claims suit against them. Poor business practices and disreputable service.

1
★☆☆☆☆

I brought my scooter in for repair, because it would not start. They did not tell me about the $80 charge to diagnose the problem. I agreed to the charge and they diagnose a number of things to be fixed. I signed up for the repair. When I got the scooter back. It worked for one day, and then would not start again. I brought it back to them and was told I would have to pay another $80 for them to look at it again. I refused, and they told me if I did not remove the scooter I would be charged $20 a day for storage. I'm filing a small claims suit against them. Poor business practices and disreputable service.

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1 out of 2 people found this review helpful.

.

I cannot say how extremely pleased I was with the service I received from the parts and service departments at Santa Barbara Motorsports! While recently visiting friends in Cali, I encountered a couple of problems with my bike and stopped by SBM for a little help. Not only were the repairs made in excellent time, the final bill was surprisingly reasonable. Thanks guys!

5
★★★★★

I cannot say how extremely pleased I was with the service I received from the parts and service departments at Santa Barbara Motorsports! While recently visiting friends in Cali, I encountered a couple of problems with my bike and stopped by SBM for a little help. Not only were the repairs made in excellent time, the final bill was surprisingly reasonable. Thanks guys!

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1 out of 2 people found this review helpful.

.

While passing through Santa Barbara on my way upstate, I had a couple minor problems with my 08 Honda ST1300. Stopped by the dealership for a quick check up. Within the hour, I was back on the road ready to rock and roll! Thank you Chris

3
★★★★★

While passing through Santa Barbara on my way upstate, I had a couple minor problems with my 08 Honda ST1300. Stopped by the dealership for a quick check up. Within the hour, I was back on the road ready to rock and roll! Thank you Chris

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You can disregard any reviews prior to May of 2010 because there are new owners at this dealership and there's a whole new vibe there. The staff in both the service and parts departments are very friendly and extremely knowledgeable about

3
★★★★★

You can disregard any reviews prior to May of 2010 because there are new owners at this dealership and there's a whole new vibe there. The staff in both the service and parts departments are very friendly and extremely knowledgeable about

.

I recently decided to replace my gas gussling beast of an SUV with a sporty gas sipping scooter. I spent my time researching models and checking out various scooters in town. I've been to the stores where the owner was quite put out to get up off his stool to demonstrate a scooter, not interested in wasting time unless you're ready to buy then and there...and then there is the business owner who bends over backwards to satisfy his customers and give them the best experience ever. Randy, the new owner of Santa Barbara Motorsports definitely fits the later category! After much research, I had decided on getting the Kymco Grandvista scooter in red. (It had to be red!) This wasn't a model normally carried by SBM, but he went out of his way to track one down for me, prepped it so I could actually take a ride on it, and gave me the best deal on it I'd seen - hands down. Every question I had was "I'll see what I can do" or "no problem, whatever works for you". They even delivered the bike directly to my house, such service and even with a smile! Thanks so much to everyone at SBM for the great customer service!

5
★★★★★

I recently decided to replace my gas gussling beast of an SUV with a sporty gas sipping scooter. I spent my time researching models and checking out various scooters in town. I've been to the stores where the owner was quite put out to get up off his stool to demonstrate a scooter, not interested in wasting time unless you're ready to buy then and there...and then there is the business owner who bends over backwards to satisfy his customers and give them the best experience ever. Randy, the new owner of Santa Barbara Motorsports definitely fits the later category! After much research, I had decided on getting the Kymco Grandvista scooter in red. (It had to be red!) This wasn't a model normally carried by SBM, but he went out of his way to track one down for me, prepped it so I could actually take a ride on it, and gave me the best deal on it I'd seen - hands down. Every question I had was "I'll see what I can do" or "no problem, whatever works for you". They even delivered the bike directly to my house, such service and even with a smile! Thanks so much to everyone at SBM for the great customer service!

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3 out of 4 people found this review helpful.

.

I was looking for a helmet cam and found a good one (Go Pro HD 1080p) at Santa Barbara Motorsports. The salesman was knowledgeable and not pushy. He showed me some motocross action he had personally taken with this camera. I was impressed with both the camera and the store. I bought a 32 gb memory stick at Fry's for about $75. I highly recommend this camera and would return to this store in the future.

5
★★★★★

I was looking for a helmet cam and found a good one (Go Pro HD 1080p) at Santa Barbara Motorsports. The salesman was knowledgeable and not pushy. He showed me some motocross action he had personally taken with this camera. I was impressed with both the camera and the store. I bought a 32 gb memory stick at Fry's for about $75. I highly recommend this camera and would return to this store in the future.

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2 out of 3 people found this review helpful.

 

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