SpeeDee Oil Change & Auto Service

★★★☆☆
For more than 30 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations. SpeeDee Oil Change & Auto Service is committed to earning your trust by providing you with the expertise, value and responsiveness you expect ... every time you visit us.
  • 635 Trade Zone Blvd

    Milpitas, CA 95035

    Map & Directions
  • 408-262-8081

Automotive

Automotive
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This is why I change my own oil. A few weeks ago it was time for my Saturn to get an oil change. I normally do this myself, except this time the bolt was stripped and I was unable to remove it. So I decided to take it to Jiffy Lube. Their customer service is amazing, but that is only a distraction to get their hands deep in your pocket. I told the guy I need the high mileage oil, and asked if they could please check my other fluids. (I did not ask them to fill any of my fluids just check and see if they were low!) So they do the oil change and everything and then they come over and tell me that I owe them almost $70. When I was going to change it myself, it only cost me $30 and that is with the high mileage oil, Fran Tough Guard oil filter, and a new oil bucket!! I asked them how it could possibly cost me $70 dollars, they charged me almost $10 to top off my anti-freeze. Then to make matters worse I spent $60 some dollars on low grade, Conoco brand oil, they didn't even put in the high mileage. I was completely outraged, I will never go back to Jiffy Lube again and I would not recommend anyone else to.

1
★☆☆☆☆

This is why I change my own oil. A few weeks ago it was time for my Saturn to get an oil change. I normally do this myself, except this time the bolt was stripped and I was unable to remove it. So I decided to take it to Jiffy Lube. Their customer service is amazing, but that is only a distraction to get their hands deep in your pocket. I told the guy I need the high mileage oil, and asked if they could please check my other fluids. (I did not ask them to fill any of my fluids just check and see if they were low!) So they do the oil change and everything and then they come over and tell me that I owe them almost $70. When I was going to change it myself, it only cost me $30 and that is with the high mileage oil, Fran Tough Guard oil filter, and a new oil bucket!! I asked them how it could possibly cost me $70 dollars, they charged me almost $10 to top off my anti-freeze. Then to make matters worse I spent $60 some dollars on low grade, Conoco brand oil, they didn't even put in the high mileage. I was completely outraged, I will never go back to Jiffy Lube again and I would not recommend anyone else to.

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Went to get an oil change one Friday morning a couple of weeks ago. My appt. time was 8:00 AM
Service Tech entered my name in system and noticed there was a recall on windsheild wiper motor. Services tech told me it would be about an hour to do both...... it ended up being 2 and a half hour wait. Not only was I late to work but a windshield wiper Had flown off while at a light and had to be returned a few weeks later.(wipers were replaced also on this service appt)

1
★☆☆☆☆

Went to get an oil change one Friday morning a couple of weeks ago. My appt. time was 8:00 AM
Service Tech entered my name in system and noticed there was a recall on windsheild wiper motor. Services tech told me it would be about an hour to do both...... it ended up being 2 and a half hour wait. Not only was I late to work but a windshield wiper Had flown off while at a light and had to be returned a few weeks later.(wipers were replaced also on this service appt)

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I have been a customer since this business first opened and have been pleased with the service until now. \r
\r
On Saturday morning my daughter took her car in for a routine oil change & fluids check. The written report said that

0
★☆☆☆☆

I have been a customer since this business first opened and have been pleased with the service until now. \r
\r
On Saturday morning my daughter took her car in for a routine oil change & fluids check. The written report said that

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I have been a customer since this business first opened and have been pleased with the service until now. On Saturday morning my daughter took her car in for a routine oil change & fluids check. The written report said that everything was fine [including the transmission fluid]. On Monday, while driving back to Sacramento in freeway traffic the transmission went out. The specialty transmission shop in Sacramento said that the transmission fluid was very, very bad - something that would have been easily noticed on Saturday. From the damage and wear inside the transmission, it was a problem that had been developing for a while. Interestingly, this Speedee shop did the last service of the transmission 7,000 miles earlier. While Speedee is not to blame for the transmission failure, they are responsible for not properly checking the transmission fluid which could have caught a serious problem before it failed. I spoke with the manager at Speedee in person on Wednesday, he had no explanation for the lapse on their part and didn't apologize for the mistake. He said that the owner would call me, but he hasn't. Another manager did call, but he too offered no explanation or apology. I can no longer trust the work that they do. Their mistake put my daughter's life at risk. They have lost our family's business.

1
★☆☆☆☆

I have been a customer since this business first opened and have been pleased with the service until now. On Saturday morning my daughter took her car in for a routine oil change & fluids check. The written report said that everything was fine [including the transmission fluid]. On Monday, while driving back to Sacramento in freeway traffic the transmission went out. The specialty transmission shop in Sacramento said that the transmission fluid was very, very bad - something that would have been easily noticed on Saturday. From the damage and wear inside the transmission, it was a problem that had been developing for a while. Interestingly, this Speedee shop did the last service of the transmission 7,000 miles earlier. While Speedee is not to blame for the transmission failure, they are responsible for not properly checking the transmission fluid which could have caught a serious problem before it failed. I spoke with the manager at Speedee in person on Wednesday, he had no explanation for the lapse on their part and didn't apologize for the mistake. He said that the owner would call me, but he hasn't. Another manager did call, but he too offered no explanation or apology. I can no longer trust the work that they do. Their mistake put my daughter's life at risk. They have lost our family's business.

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kfredericks...please learn how to spell. This was the best service that I've ever encountered! They were fast and the tv was not loud. The cashier lady was very friendly and they know how to take care of their customers. I recommend you

2
★★★★★

kfredericks...please learn how to spell. This was the best service that I've ever encountered! They were fast and the tv was not loud. The cashier lady was very friendly and they know how to take care of their customers. I recommend you

Pros: Fast, friendly service, reasonable prices

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SpeeDee is not speedy at all - more like Slowee. I came in on my lunch break for an oil change and needed a bulb in my headlight. They told me it would be 20-25 minutes. An hour later, no one had come out to talk to me so I asked for a

1
★★★☆☆

SpeeDee is not speedy at all - more like Slowee. I came in on my lunch break for an oil change and needed a bulb in my headlight. They told me it would be 20-25 minutes. An hour later, no one had come out to talk to me so I asked for a

Pros: The oil change was ok

Cons: Horrible customer service, cold waiting room, loud and blaring TV

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i tak emy car here for quick oil change. these are very professional people and we go here quite often for the fact that they are very fast and professional. oil changes are done within 30 minutes and done very professionally. i ahve had no complaints so far. The good thing about this place is the fact that they register everything for us to remind for the next (maybe everyone does that. but these people are better than the rest in terms of speed, quality and cost of service)

PROS: great fast service
CONS: cant think of anything

4
★★★★☆

i tak emy car here for quick oil change. these are very professional people and we go here quite often for the fact that they are very fast and professional. oil changes are done within 30 minutes and done very professionally. i ahve had no complaints so far. The good thing about this place is the fact that they register everything for us to remind for the next (maybe everyone does that. but these people are better than the rest in terms of speed, quality and cost of service)

PROS: great fast service
CONS: cant think of anything

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This is a great place for an oil change. It's the right price plus they check for other things like lights that may be out or filters that you may need. I highly recommend it. Very helpful staff.

4
★★★★☆

This is a great place for an oil change. It's the right price plus they check for other things like lights that may be out or filters that you may need. I highly recommend it. Very helpful staff.

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We like to have our car work done at Speedy. You don't need an appointment and can wait for your car to be finished. They are really fast and I never had a problem bringing my car there. They do other car maintenance and smoke check as well. We don't go anywhere else.

4
★★★★☆

We like to have our car work done at Speedy. You don't need an appointment and can wait for your car to be finished. They are really fast and I never had a problem bringing my car there. They do other car maintenance and smoke check as well. We don't go anywhere else.

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Like the name implies... a fast and fair oil change and tune up. Great family run buisness. You will get to know and love he owners in no time. I really wouldn't go anywhere else!

5
★★★★★

Like the name implies... a fast and fair oil change and tune up. Great family run buisness. You will get to know and love he owners in no time. I really wouldn't go anywhere else!

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