Alfred Angelo Bridal Co Store

★★☆☆☆
  • 490 N Mountain Ave

    Upland, CA 91786

    Map & Directions
  • 909-946-9537

About Alfred Angelo Bridal Co Store

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I just read the first review and
would like to know what the manager's name was who helped you. It might be the same one who we had to deal with. To make a long story short, when I picked up my wedding gown it was the wrong size. Apparently this was the size I choose they say and could not do anything about it. The salesperson who took my measurements never suggested the right size for me and ordered the wrong size. I had my fianc at the time deal with all this and the manager of the store was very rude and disrespectful to him. I am still waiting to hear from them to see weather or not they will refund me my money back. They say they will call you and they don??t. They might seem nice when you walk in to see the dresses but if something goes wrong they make you feel unwanted in the store. It would really help if anyone has experienced something like this at the Upland store to share their stories. If anyone has any suggestions as to what I need to do or can do to resolve this matter and get my money back please do so.
Thank you.

1
★☆☆☆☆

I just read the first review and
would like to know what the manager's name was who helped you. It might be the same one who we had to deal with. To make a long story short, when I picked up my wedding gown it was the wrong size. Apparently this was the size I choose they say and could not do anything about it. The salesperson who took my measurements never suggested the right size for me and ordered the wrong size. I had my fianc at the time deal with all this and the manager of the store was very rude and disrespectful to him. I am still waiting to hear from them to see weather or not they will refund me my money back. They say they will call you and they don??t. They might seem nice when you walk in to see the dresses but if something goes wrong they make you feel unwanted in the store. It would really help if anyone has experienced something like this at the Upland store to share their stories. If anyone has any suggestions as to what I need to do or can do to resolve this matter and get my money back please do so.
Thank you.

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I absolutely love my dress, but if I had to give my business to them again, I absolutely would NOT do it. I bought my dress in May and the fitting was in Sept. (which was fine), but I had called on seperate occassions to check on my accessories, they said it was all there (lots of confusion and I had to call 3 different times to get confirmation).When I got there (drove from Central Cal.), they had the wrong veil, only one hair pin and sold me a blusher that did NOT match my veil (and had the nerve to say "it's ok it doesn't match)! My sister is getting married next summer, because of my experience, she is not buying her dress there (neither did my bridesmaids). When speaking to the store manager, she was very condesending and abrupt. It was very rude service and to have the feeling we were just buying any dress (my dress was one of the most expensive dresses in the store - besides the point, I know). Our business was taken for granted, definately NOT appreciated!

1
★☆☆☆☆

I absolutely love my dress, but if I had to give my business to them again, I absolutely would NOT do it. I bought my dress in May and the fitting was in Sept. (which was fine), but I had called on seperate occassions to check on my accessories, they said it was all there (lots of confusion and I had to call 3 different times to get confirmation).When I got there (drove from Central Cal.), they had the wrong veil, only one hair pin and sold me a blusher that did NOT match my veil (and had the nerve to say "it's ok it doesn't match)! My sister is getting married next summer, because of my experience, she is not buying her dress there (neither did my bridesmaids). When speaking to the store manager, she was very condesending and abrupt. It was very rude service and to have the feeling we were just buying any dress (my dress was one of the most expensive dresses in the store - besides the point, I know). Our business was taken for granted, definately NOT appreciated!

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1 out of 1 people found this review helpful.

.

Prices are pretty reasonable here on Bridal dresses and bridesmaid's dresses. They have a great seamstress here that did my dress alterations. Their employees are sometimes less than helpful. They also gave me the wrong size undergarment twice, even though they had my measurements.

After telling me on the phone that they would help me pack up my Wedding gown to send out for preservation, they tried telling me they were too busy to help me when I got there. I had to push them to help me.

3
★★★☆☆

Prices are pretty reasonable here on Bridal dresses and bridesmaid's dresses. They have a great seamstress here that did my dress alterations. Their employees are sometimes less than helpful. They also gave me the wrong size undergarment twice, even though they had my measurements.

After telling me on the phone that they would help me pack up my Wedding gown to send out for preservation, they tried telling me they were too busy to help me when I got there. I had to push them to help me.

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