Domestique Cleaning Services

★★★☆☆

About Domestique Cleaning Services

Business Services

Business Services
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2.5 2
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I gave this company the benefit of the doubt far, FAR longer than I ever should have. They never showed up at the scheduled time. It could be 2-4 hours earlier or 2-3 hours later, so don't even try to schedule anything around them as you will be sorely disappointed. They don't know how to clean under the rim of the toilet. They left things undone almost every time (dusting dining room chairs, skipped cleaning the top of the fridge and microwave, etc.) After calling the owner multiple times to report problems, they finally learned to let me go through the house and check first before they left.

The owner is CONSTANTLY sick. I mean she hasn't been well a day since I started using the service. Whenever I would call about issues, I had to hear a 30-minute long sob story about her illnesses, and that's why things are always messed up because she's not keeping track like she should, etc. etc. You know what? If you are ill, then CLOSE YOUR DOORS OR HIRE A MANAGER! I'm paying you for a service, and I don't care about your personal problems. We are not friends. This is a business relationship.

Rather than fire them, which I should have done sooner, I decided to let them do one last cleaning since we were moving, and I wouldn't need them anymore anyway. I had scheduled two house showings for the afternoon of the last cleaning (again, my stupidity!) and had emphasized that it was important they be ON TIME that day. By 2:00 (scheduled for NOON!) still no cleaning screw. At this point, I had my husband call since the owner doesn't seem as compelled to whine to him as she does to me. "Oh, I am in the hospital, so I don't know what's going on." Again, WHY DON'T YOU HAVE A MANAGER?

At 3:00, I texted her that even if she could find her worthless and inconsistent cleaning crew, I wouldn't let them come in my home if the cleaning was free. This left me two hours to run around like a chicken with my head cut off through my house trying to get it clean for house showings. Once again, Domestique Cleaning left me hanging, and if you're smart, you'll avoid them and not put yourself in the same position I did. AVOID THEM!

1
★☆☆☆☆

I gave this company the benefit of the doubt far, FAR longer than I ever should have. They never showed up at the scheduled time. It could be 2-4 hours earlier or 2-3 hours later, so don't even try to schedule anything around them as you will be sorely disappointed. They don't know how to clean under the rim of the toilet. They left things undone almost every time (dusting dining room chairs, skipped cleaning the top of the fridge and microwave, etc.) After calling the owner multiple times to report problems, they finally learned to let me go through the house and check first before they left.

The owner is CONSTANTLY sick. I mean she hasn't been well a day since I started using the service. Whenever I would call about issues, I had to hear a 30-minute long sob story about her illnesses, and that's why things are always messed up because she's not keeping track like she should, etc. etc. You know what? If you are ill, then CLOSE YOUR DOORS OR HIRE A MANAGER! I'm paying you for a service, and I don't care about your personal problems. We are not friends. This is a business relationship.

Rather than fire them, which I should have done sooner, I decided to let them do one last cleaning since we were moving, and I wouldn't need them anymore anyway. I had scheduled two house showings for the afternoon of the last cleaning (again, my stupidity!) and had emphasized that it was important they be ON TIME that day. By 2:00 (scheduled for NOON!) still no cleaning screw. At this point, I had my husband call since the owner doesn't seem as compelled to whine to him as she does to me. "Oh, I am in the hospital, so I don't know what's going on." Again, WHY DON'T YOU HAVE A MANAGER?

At 3:00, I texted her that even if she could find her worthless and inconsistent cleaning crew, I wouldn't let them come in my home if the cleaning was free. This left me two hours to run around like a chicken with my head cut off through my house trying to get it clean for house showings. Once again, Domestique Cleaning left me hanging, and if you're smart, you'll avoid them and not put yourself in the same position I did. AVOID THEM!

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I've used this service for quite a while and am very pleased. The staff is friendly and they do a great job cleaning. I've even referred them to one of my friends and she now uses them and loves them...

4
★★★★☆

I've used this service for quite a while and am very pleased. The staff is friendly and they do a great job cleaning. I've even referred them to one of my friends and she now uses them and loves them...

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