Caliber Collision Ctr

★★★☆☆
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  • 1100 Colorado Ave

    Santa Monica, CA 90401

    Map & Directions
  • 310-392-7662

Home & Garden

Home & Garden
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3.0 3
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A woman at my work backed into my rear bumper and I had to go get it fixed. My first stop was at this place. It looks nice and I see it every day on my way to work.

I told the man that was giving me a quote how I was not going to be using my coworker's insurance. I also explained that besides the damage she did, I wanted to fix damage that I caused when I backed into something. It was right by her dent. He gave me a quote of about $650 for her repair and that the spot I had, he would charge less than $100.

I went and got a second quote from Westway Autobody & Paint Shop that was near by. Their quote was at least $200 less and the nice man explained the whole process of repairing the bumper. He took the time to take me back into the work area and I saw the whole process of how they repaired bumpers. The first guy from Caliber tried to take advantage of me because my spot that he was charging me to fix would have been fixed when they corrected the other damage. I got my car done at Westway. They were fast, professional, and they waxed and washed my car.

Being a girl away from home, I found this whole process new and confusing. I'm glad Westway was there to help me out. I'm really upset with how Caliber handled my situation.

0
★☆☆☆☆

A woman at my work backed into my rear bumper and I had to go get it fixed. My first stop was at this place. It looks nice and I see it every day on my way to work.

I told the man that was giving me a quote how I was not going to be using my coworker's insurance. I also explained that besides the damage she did, I wanted to fix damage that I caused when I backed into something. It was right by her dent. He gave me a quote of about $650 for her repair and that the spot I had, he would charge less than $100.

I went and got a second quote from Westway Autobody & Paint Shop that was near by. Their quote was at least $200 less and the nice man explained the whole process of repairing the bumper. He took the time to take me back into the work area and I saw the whole process of how they repaired bumpers. The first guy from Caliber tried to take advantage of me because my spot that he was charging me to fix would have been fixed when they corrected the other damage. I got my car done at Westway. They were fast, professional, and they waxed and washed my car.

Being a girl away from home, I found this whole process new and confusing. I'm glad Westway was there to help me out. I'm really upset with how Caliber handled my situation.

Pros: Nice and clean building.

Cons: Will take advantage of you!!!

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Truse them with anything from a BMW to a civic. These guys know what they are doing and do a great job. Their prices are competitive and they try to get it down as soon as possible. (when taking it for an estimate on a weekend, try to go as soon as theyopen to avoid waiting)

5
★★★★★

Truse them with anything from a BMW to a civic. These guys know what they are doing and do a great job. Their prices are competitive and they try to get it down as soon as possible. (when taking it for an estimate on a weekend, try to go as soon as theyopen to avoid waiting)

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I recently had some work done on my car b/c of a recent accident I was in. I was recommended to this shop through my insurance company. The job was performed well and the service reps were very friendly and patient. My one complaint was that they were a bit unorganized with my car there. They said that they would have the work done in two days and it actually took five days. In addition, they were supposed to wash my car with the work done and they had forgotten to do that as well. Fortunately, my work schedule was flexible that week, but under normal conditions it would've been very difficult to work around. This is a good shop, but I would watch out for deadlines being unmet or delayed.

3
★★★☆☆

I recently had some work done on my car b/c of a recent accident I was in. I was recommended to this shop through my insurance company. The job was performed well and the service reps were very friendly and patient. My one complaint was that they were a bit unorganized with my car there. They said that they would have the work done in two days and it actually took five days. In addition, they were supposed to wash my car with the work done and they had forgotten to do that as well. Fortunately, my work schedule was flexible that week, but under normal conditions it would've been very difficult to work around. This is a good shop, but I would watch out for deadlines being unmet or delayed.

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