Kim's Nails

★★★★☆
  • 548 Ramona St

    Palo Alto, CA 94301

    Map & Directions
  • 650-325-0678

About Kim's Nails

Details
Hours
Sat-Sun: 9am-5pm, Mon-Fri: 10am-7pm
3.6 5
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The owner of this store and his wife are upstanding folks and gave me a full refund after I made a mistake getting a gift certificate from the wrong nail salon.

Thank you!

4
★★★★☆

The owner of this store and his wife are upstanding folks and gave me a full refund after I made a mistake getting a gift certificate from the wrong nail salon.

Thank you!

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Business Response:

Apologize for the Inconvenience! As owner of this business, we have been trying to contact Mr. Marc Johnston to apologize but without any success. Mr. Marc Johnston has received and cashed a refund check in his bank account on January 14th, 2010. We have proof that he cashed the check in his USAA bank account. Mr. Marc Johnston used his credit card so there has to be a fee every time a card is swiped. It is unfair and cruel for such an untrue comment to be published about our business like this. It hurts our feeling badly for things that we did not do. Mr. Marc Johnston, you need to come forward, contact us, and we'd be more than happy to make this up for you.
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This place is not very good. They service you for only 20 minutes. A good salon should work on your hands for at least 45 minutes. I suppose they want you in and out quickly to make a buck. Therefore I would not come back here.

1
★☆☆☆☆

This place is not very good. They service you for only 20 minutes. A good salon should work on your hands for at least 45 minutes. I suppose they want you in and out quickly to make a buck. Therefore I would not come back here.

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.

Everytime I get my nails down I take the opportunity to get a 10 min hand and foot message to top off my great new nails! Kim nails does the best job on both fronts. I won't go anywhere else!

4
★★★★☆

Everytime I get my nails down I take the opportunity to get a 10 min hand and foot message to top off my great new nails! Kim nails does the best job on both fronts. I won't go anywhere else!

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When you go to this salon you receive your own box with toe seperators and a few other things which I find invaluable! The are friendly and fast. I never need an appt and rarely have to wait!

5
★★★★★

When you go to this salon you receive your own box with toe seperators and a few other things which I find invaluable! The are friendly and fast. I never need an appt and rarely have to wait!

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.

I never remember to make an appointment but can always walk in and immediately have two people work on my nails at the same time -- they are friendly and the shop is clean.

4
★★★★☆

I never remember to make an appointment but can always walk in and immediately have two people work on my nails at the same time -- they are friendly and the shop is clean.

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