Viking Pools-The Greater Vly

★★☆☆☆

About Viking Pools-The Greater Vly

Categories
  • Swimming Pool Contractors

Home Construction & Remodeling

Home Construction & Remodeling
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First of all, the other reviewer here that gave them 5 stars is an EMPLOYEE of Viking Pools of the Greater Valley. Just an FYI!

We gave them a $200 deposit to install a fiberglass pool in August 2008. To this day, they have not done ANYTHING to install the pool (no permit was applied for, no pool was ordered, he has never even returned to my home) and they have not refunded my $200.

1
★☆☆☆☆

First of all, the other reviewer here that gave them 5 stars is an EMPLOYEE of Viking Pools of the Greater Valley. Just an FYI!

We gave them a $200 deposit to install a fiberglass pool in August 2008. To this day, they have not done ANYTHING to install the pool (no permit was applied for, no pool was ordered, he has never even returned to my home) and they have not refunded my $200.

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1 out of 1 people found this review helpful.

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Viking Pools of the Greater Valley took my check for $200.00 (towards a $45,000.00 installation of an "Acapulco" pool at my home in Livermore) in August 2008. After my check cleared, the owner refused to return my phone calls (I tried reaching him for NINE DAYS before he finally called me back) and will not come back out to the site. He also refuses to give out his cell phone number and his office assistants are no help. They have done absolutely NOTHING - no permit was applied for, no pool has been ordered and I finally filed complaints against them with the Better Bus. Bureau and the Contractor's State Licensing Board.

Unfortunately, they're not Better Bus. Bureau members, so they couldn't do much. CSLB closed the complaint I filed because they said they are not authorized to conduct investigations on a contractor who HAS NOT STARTED ANY WORK...and since Viking Pools of the Greater Valley did a take-my-deposit-and-run, it is a civil matter and beyond the CSLB's jurisdiction. They investigate workmanship issues and Viking Pools of the Greater Valley did not perform ANY work.

If you're interested, google "viking pools greater valley" and you'll find out more. Just ignore those 5-star reviews written by Viking Pools EMPLOYEES! ;)

0
★☆☆☆☆

Viking Pools of the Greater Valley took my check for $200.00 (towards a $45,000.00 installation of an "Acapulco" pool at my home in Livermore) in August 2008. After my check cleared, the owner refused to return my phone calls (I tried reaching him for NINE DAYS before he finally called me back) and will not come back out to the site. He also refuses to give out his cell phone number and his office assistants are no help. They have done absolutely NOTHING - no permit was applied for, no pool has been ordered and I finally filed complaints against them with the Better Bus. Bureau and the Contractor's State Licensing Board.

Unfortunately, they're not Better Bus. Bureau members, so they couldn't do much. CSLB closed the complaint I filed because they said they are not authorized to conduct investigations on a contractor who HAS NOT STARTED ANY WORK...and since Viking Pools of the Greater Valley did a take-my-deposit-and-run, it is a civil matter and beyond the CSLB's jurisdiction. They investigate workmanship issues and Viking Pools of the Greater Valley did not perform ANY work.

If you're interested, google "viking pools greater valley" and you'll find out more. Just ignore those 5-star reviews written by Viking Pools EMPLOYEES! ;)

Pros: They are really nice to you until you give them money...then the owner will not return your phone calls for 9 days.

Cons: All they seem interested in is collecting deposits, they never started any work or even applied for a permit!

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It is a great place to find low prices and great service. They offer the lowest prices in fiberglass and gunite pool designs. They can get replacement parts in usually 1-2 days if not in-stock.

5
★★★★★

It is a great place to find low prices and great service. They offer the lowest prices in fiberglass and gunite pool designs. They can get replacement parts in usually 1-2 days if not in-stock.

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1 out of 7 people found this review helpful.

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