Glendale YMCA

★★★☆☆
  • 140 N Louise St

    Glendale, CA 91206

    Map & Directions
  • 818-240-4130

Personal Services

Personal Services
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I love the YMCA because I worked there in the past and have great memories. I also love it because I have met many great women there who always have great stories. Anyway, the reason I'm giving the Glendale facility a thumbs down is

3
★★★★★

I love the YMCA because I worked there in the past and have great memories. I also love it because I have met many great women there who always have great stories. Anyway, the reason I'm giving the Glendale facility a thumbs down is

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Unfortunately, I had a very similar experience. Getting information from them is like pulling tooth. It's as if they don't want to get people involved. I wish I knew who to complain to. It's just ridiculous.

0
★☆☆☆☆

Unfortunately, I had a very similar experience. Getting information from them is like pulling tooth. It's as if they don't want to get people involved. I wish I knew who to complain to. It's just ridiculous.

Cons: Can't get information

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I was interested in joining this YMCA, but now I am completely turned off. I called to ask about membership, and the lady in Member Services who answered the phone sounded annoyed and impatient and eventually hung up on me! She was patronizing and very rude the whole time. She was also carrying on a parallel conversation in the background, giggling with the person, and made me repeat all my questions because she was not listening. She did not apologize for any of her behavior. When I asked her about the facilities offered at the location, she pressumably got another call and hung up on me!! I hope her manager finds out about her poor behavior. I realize this may be an isolated incident or she maybe just one bad apple in the barrel, but the Glendale YMCA has just lost a valuable potential customer.

0
★☆☆☆☆

I was interested in joining this YMCA, but now I am completely turned off. I called to ask about membership, and the lady in Member Services who answered the phone sounded annoyed and impatient and eventually hung up on me! She was patronizing and very rude the whole time. She was also carrying on a parallel conversation in the background, giggling with the person, and made me repeat all my questions because she was not listening. She did not apologize for any of her behavior. When I asked her about the facilities offered at the location, she pressumably got another call and hung up on me!! I hope her manager finds out about her poor behavior. I realize this may be an isolated incident or she maybe just one bad apple in the barrel, but the Glendale YMCA has just lost a valuable potential customer.

Cons: Rude staff

 

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