Nishiguchi, Don J, MD Valencia Gynecology Assoc

★★★★☆
  • 24355 Lyons Ave

    Santa Clarita, CA 91321

    Map & Directions
  • 661-259-1781

About Nishiguchi, Don J, MD Valencia Gynecology Assoc

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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4.0 5
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I had been with Dr. Nichiguchi (very nice) for a few years, & then I changed to Dr. Hahn (no longer needed OB). I also saw their PA's. 1st complaint: Not a single one of them agreed on the type of birth control that was best for me (given that they are all in the same office - you'd think they would at least communicate, if not confer with each other. 2) The staff is mixed as far as courtesy/helpfulness - clearly - they have too many patients to keep track of. I have often had to repeat requests several times and have had to call repeatedly to get someone to call me back. 3rd complaint: Dr. Hahn told me during my last exam that I needed to have old IUD taken out & new one put in (not telling me that my insurance prob. wouldn't cover it). When I found out that it wouldn't be covered (by the birth control manufacturer), I called & left several messages for Dr. Hahn to call me back, which she never did. Finally, I called again, clearly frustrated, & then she said she knew that the insurance prob. wouldn't cover it. Why didn't she bother to tell me that when she prescribed it? Or give me an alternative? Then, as it turned out, I didn't even need to have it taken out, since I still had a year left on it. Turned out she hadn't bothered to read my chart before prescribing a new one. To top things off - she said I was rude to her staff (I was frustrated, but calm), and I should find another practice. I agreed, since I was sick of their attitude and lack of caring. I asked for my charts to be sent to me. They sent all but the final exam, so I called again to get it sent. Spoke with Rosanna who assured me she would tco. I am still waiting for it. Called 2day, spoke with Rosanna again who didn't even apologize for not following up as she said she would. Looking for new gynecologist - maybe someone who takes the time to look at a patient's entire chart before prescribing something they don't need) and whose office staff is less rude and more helpful to their patients. I don't normally write complaints, but I am fed up, and hope they learn something from this. Maybe someone else will be treated better next time.

2
★★☆☆☆

I had been with Dr. Nichiguchi (very nice) for a few years, & then I changed to Dr. Hahn (no longer needed OB). I also saw their PA's. 1st complaint: Not a single one of them agreed on the type of birth control that was best for me (given that they are all in the same office - you'd think they would at least communicate, if not confer with each other. 2) The staff is mixed as far as courtesy/helpfulness - clearly - they have too many patients to keep track of. I have often had to repeat requests several times and have had to call repeatedly to get someone to call me back. 3rd complaint: Dr. Hahn told me during my last exam that I needed to have old IUD taken out & new one put in (not telling me that my insurance prob. wouldn't cover it). When I found out that it wouldn't be covered (by the birth control manufacturer), I called & left several messages for Dr. Hahn to call me back, which she never did. Finally, I called again, clearly frustrated, & then she said she knew that the insurance prob. wouldn't cover it. Why didn't she bother to tell me that when she prescribed it? Or give me an alternative? Then, as it turned out, I didn't even need to have it taken out, since I still had a year left on it. Turned out she hadn't bothered to read my chart before prescribing a new one. To top things off - she said I was rude to her staff (I was frustrated, but calm), and I should find another practice. I agreed, since I was sick of their attitude and lack of caring. I asked for my charts to be sent to me. They sent all but the final exam, so I called again to get it sent. Spoke with Rosanna who assured me she would tco. I am still waiting for it. Called 2day, spoke with Rosanna again who didn't even apologize for not following up as she said she would. Looking for new gynecologist - maybe someone who takes the time to look at a patient's entire chart before prescribing something they don't need) and whose office staff is less rude and more helpful to their patients. I don't normally write complaints, but I am fed up, and hope they learn something from this. Maybe someone else will be treated better next time.

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I highly recommend Valencia Gynecology Associates. I have been impressed with their entire staff. I can always get appointments when I need them and I never have a long wait in the waiting room. Very warm and friendly stuff

5
★★★★★

I highly recommend Valencia Gynecology Associates. I have been impressed with their entire staff. I can always get appointments when I need them and I never have a long wait in the waiting room. Very warm and friendly stuff

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I love this doctor's office. They are very kind and welcoming. They make you feel comfortable and that is extremely important considering what you are there for. haha

4
★★★★☆

I love this doctor's office. They are very kind and welcoming. They make you feel comfortable and that is extremely important considering what you are there for. haha

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Dr. Nishiguchi is the best. He delivered both my girls and I wouldn't have had it any other way. He is the most gentle and caring OB. You are in the best of hands. His skill and expertise is outstanding.

5
★★★★★

Dr. Nishiguchi is the best. He delivered both my girls and I wouldn't have had it any other way. He is the most gentle and caring OB. You are in the best of hands. His skill and expertise is outstanding.

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I definetly recommend Valencia Gynecology Associates. I went there for several years and found them to be an efficient business with a personal touch. I like that they mail you test results, rather than just telling you that if you don't hear from us, assume everything is OK. You may have to wait 20 minutes or so if they are running behind schedule, but the good thing is that visits never seem rushed, and you are encouraged to ask all of the question that you have. I can personally recommend Patricia Donnelly, who is a Registered Nurse and certified Nurse Midwife. Valencia Gynecology Associates is located in the medical complex adjacent to Henry Newhall Mayo Hospital.

4
★★★★☆

I definetly recommend Valencia Gynecology Associates. I went there for several years and found them to be an efficient business with a personal touch. I like that they mail you test results, rather than just telling you that if you don't hear from us, assume everything is OK. You may have to wait 20 minutes or so if they are running behind schedule, but the good thing is that visits never seem rushed, and you are encouraged to ask all of the question that you have. I can personally recommend Patricia Donnelly, who is a Registered Nurse and certified Nurse Midwife. Valencia Gynecology Associates is located in the medical complex adjacent to Henry Newhall Mayo Hospital.

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