Payless Car Rental

★★☆☆☆
Providing affordable car rentals since 1971, while offering everything from economy to luxury cars, along with full-size vans.
  • 7600 Earhart Rd

    Oakland, CA 94621

    Map & Directions
  • 510-638-1000

About Payless Car Rental

Categories
Hours
Sat-Sun 7am-6pm, Mon-Fri 7am-8pm

Automotive

Automotive
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I Came to Rent a car this past weekend of November 15, 2014\r
The Car Rental need it to Cancel my reservation in oakland, CA\r
\r
They will not answer their phones it has taken so much of my time\r
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THIS IS RIDICULOUS, BEYOND RIDICULOUS.

3
★★★★★

I Came to Rent a car this past weekend of November 15, 2014\r
The Car Rental need it to Cancel my reservation in oakland, CA\r
\r
They will not answer their phones it has taken so much of my time\r
\r
THIS IS RIDICULOUS, BEYOND RIDICULOUS.

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Overcharged on fuel even after agreeing to the prepaid (apparently it was my negligence to not see it was not added to the contract just a verbal YES on part) they also added road side insurance that I did not ask for..... all I can say is

3
★★★★★

Overcharged on fuel even after agreeing to the prepaid (apparently it was my negligence to not see it was not added to the contract just a verbal YES on part) they also added road side insurance that I did not ask for..... all I can say is

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Maybe their main business is something more nefarious in the distribution industry??? They don't really seem to be in business to rent cars to the public.

1
★☆☆☆☆

Maybe their main business is something more nefarious in the distribution industry??? They don't really seem to be in business to rent cars to the public.

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I was completely blown away by how rude and unprofessional the staff at Payless car rental in Oakland was. I had problems with my car, the back two tires were bald (one blow) and unsafe for driving. The SFO manager Rohil told me to get the tire replaced and they would reimburse me the cost plus my time since I had to replace a tire in 107 degree and the time for repairs. The back two tires were 1/32. When I returned the car the manager on duty said they reimburse only if all four tires are bald and implied I was lying.

1
★☆☆☆☆

I was completely blown away by how rude and unprofessional the staff at Payless car rental in Oakland was. I had problems with my car, the back two tires were bald (one blow) and unsafe for driving. The SFO manager Rohil told me to get the tire replaced and they would reimburse me the cost plus my time since I had to replace a tire in 107 degree and the time for repairs. The back two tires were 1/32. When I returned the car the manager on duty said they reimburse only if all four tires are bald and implied I was lying.

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.

Reserved car on line and called to confirm. Staff was easily annoyed and was extremely rude. I cancelled my reservations immediately. Thanks for the reviews. I want to enjoy my little weekend trip w/ no bad experiences.

1
★☆☆☆☆

Reserved car on line and called to confirm. Staff was easily annoyed and was extremely rude. I cancelled my reservations immediately. Thanks for the reviews. I want to enjoy my little weekend trip w/ no bad experiences.

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.

I reserved an intermediate and received a confirmation stating thatI would have a Grand AM or similar and when I arrived was assigned a Corolla with a fee for upgrade to a Camry. I was told "their" intermediate was only a Corolla. I did not have time to go to another rental service and had to pay for an upgrade to get a Camry that had numerous paint scratches and smelled !!!! I would not recommend this business. You also need to know that after you arrive from one shuttle you are shuttled again so add time if you dare try this company.The shuffle drive was polite and pleasant.

1
★☆☆☆☆

I reserved an intermediate and received a confirmation stating thatI would have a Grand AM or similar and when I arrived was assigned a Corolla with a fee for upgrade to a Camry. I was told "their" intermediate was only a Corolla. I did not have time to go to another rental service and had to pay for an upgrade to get a Camry that had numerous paint scratches and smelled !!!! I would not recommend this business. You also need to know that after you arrive from one shuttle you are shuttled again so add time if you dare try this company.The shuffle drive was polite and pleasant.

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.

I was completely blown away by how rude and unproffesional the staff at Payless car rental in Oakland was. I had problems with my car, found out from a mechanic that the car was unsafe to drive, and was offered no assistance from the staff there. They told me to just drive the car back anyway. I didn't because the mechanic told me the cars tires were bald and unsafe for driving, and the manager at Payless offered me no recourse. I ended up stranded for a day on my vacation. I got the impression from the manager there that he could not care less, and was even hung up on twice by the staff. Overall, I wouldn't recommend renting from Payless car rental in Oakland to anyone.

0
★☆☆☆☆

I was completely blown away by how rude and unproffesional the staff at Payless car rental in Oakland was. I had problems with my car, found out from a mechanic that the car was unsafe to drive, and was offered no assistance from the staff there. They told me to just drive the car back anyway. I didn't because the mechanic told me the cars tires were bald and unsafe for driving, and the manager at Payless offered me no recourse. I ended up stranded for a day on my vacation. I got the impression from the manager there that he could not care less, and was even hung up on twice by the staff. Overall, I wouldn't recommend renting from Payless car rental in Oakland to anyone.

Pros: none, really

Cons: poor car conditions., Rude staff., inconvenient location

 

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