Lexus Stevens Creek

★★★★☆
Visit our dealership to experience the difference of Penske Pure Price.
  • 3333 Stevens Creek Blvd

    San Jose, CA 95117

    Map & Directions
  • 408-553-4500

Automotive

Automotive
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4.0 3
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I bought my car from here and still generally take it to Lexus for all the big maintenance milestones. They recently relocated their service center to near the SJ airport and the facility is huge with lots of complimentary snacks and even video games to keep you occupied while waiting for your car. I've always had great service.

5
★★★★★

I bought my car from here and still generally take it to Lexus for all the big maintenance milestones. They recently relocated their service center to near the SJ airport and the facility is huge with lots of complimentary snacks and even video games to keep you occupied while waiting for your car. I've always had great service.

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First of all, I thought that the salesperson was quite a nice guy and was very pleasant to deal with. However, the finance person was a real deceptive jerk. I was going to buy the car outright with no loans and he still made me run a credit check. Not only that, but he was very deceptive with trying to sell me the warranty service.

The service department of this dealership is also pretty incompetent as well. I sent my car to this dealership several times and they couldn't find out what was wrong. But one visit with the Mag Lexus in Fremont detected the problem. They might be okay for the routine service, but they aren't the best. On a sidenote, their service department is located away from the dealership and can be quite hard to find if you don't know where it is.

3
★★★☆☆

First of all, I thought that the salesperson was quite a nice guy and was very pleasant to deal with. However, the finance person was a real deceptive jerk. I was going to buy the car outright with no loans and he still made me run a credit check. Not only that, but he was very deceptive with trying to sell me the warranty service.

The service department of this dealership is also pretty incompetent as well. I sent my car to this dealership several times and they couldn't find out what was wrong. But one visit with the Mag Lexus in Fremont detected the problem. They might be okay for the routine service, but they aren't the best. On a sidenote, their service department is located away from the dealership and can be quite hard to find if you don't know where it is.

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Great customer service - treated very well from the very beginning. The sales representative wasn't too pushy and was helpful and friendly. Didn't actually decide to purchase one but the experience was a pleasant one.

4
★★★★☆

Great customer service - treated very well from the very beginning. The sales representative wasn't too pushy and was helpful and friendly. Didn't actually decide to purchase one but the experience was a pleasant one.

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