Jacky Custom Tailor Expert

★☆☆☆☆

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I had a really bad experience here. He tried to double charge me for my alterations. He insisted on charging me to "fix" the hem on the pair of pants that I already paid him to hem, but he did not do right. I dropped off 6 pairs of pants to be hemmed. 5 were okay, but 1 of the hems wasn't sewn at all, so it unfolded and showed the cut end. I brought it back to be sewn 5 days later, and brought another pair of new pants to hem. I am pretty sure he understood what I was saying, although this was unclear--he kept getting on the phone and made me wait for 20 minutes while supposedly checking on the pants. I am not sure why he would overcharge a person who already paid him $100 in alterations and was willing to give him more business. But, I eventually had to walk out and will have to pay someone else to fix his alteration job and bring all of my new business to. This is the only review I have ever written, but he really upset me, as he was also quite rude during the whole ordeal, while I was trying to politely explain the problem to him.

0
★☆☆☆☆

I had a really bad experience here. He tried to double charge me for my alterations. He insisted on charging me to "fix" the hem on the pair of pants that I already paid him to hem, but he did not do right. I dropped off 6 pairs of pants to be hemmed. 5 were okay, but 1 of the hems wasn't sewn at all, so it unfolded and showed the cut end. I brought it back to be sewn 5 days later, and brought another pair of new pants to hem. I am pretty sure he understood what I was saying, although this was unclear--he kept getting on the phone and made me wait for 20 minutes while supposedly checking on the pants. I am not sure why he would overcharge a person who already paid him $100 in alterations and was willing to give him more business. But, I eventually had to walk out and will have to pay someone else to fix his alteration job and bring all of my new business to. This is the only review I have ever written, but he really upset me, as he was also quite rude during the whole ordeal, while I was trying to politely explain the problem to him.

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I would NOT recomment this place. I went there with a suit jacket... shoulder pads too thick and high... makes my shoulders too boxy. Explained this to him... But he doesn't speak English well. he's in the financial district... pretty big shop... and doesn't speak english???? (If you speak Mandarin you may have better luck... sorry...)
When I come back... The pads are just as thick... brought in more... so now... i have not only thick pads... but they are too tight to my neck... the shoulders are too tight... and the sleeves are too short... I paid and left... no comment.

Just sooo horrible... my only reaction would have been to get upset. So bad that I wouldn't even trust him to fix it... even for free. I had to just walk out. I paid and left.... better to lose a few bucks and save yourself from a heartattack! I'll go to a proper tailor soon and get this mess straightened out...

0
★☆☆☆☆

I would NOT recomment this place. I went there with a suit jacket... shoulder pads too thick and high... makes my shoulders too boxy. Explained this to him... But he doesn't speak English well. he's in the financial district... pretty big shop... and doesn't speak english???? (If you speak Mandarin you may have better luck... sorry...)
When I come back... The pads are just as thick... brought in more... so now... i have not only thick pads... but they are too tight to my neck... the shoulders are too tight... and the sleeves are too short... I paid and left... no comment.

Just sooo horrible... my only reaction would have been to get upset. So bad that I wouldn't even trust him to fix it... even for free. I had to just walk out. I paid and left.... better to lose a few bucks and save yourself from a heartattack! I'll go to a proper tailor soon and get this mess straightened out...

Pros: cheap, financial district location, quality of knit was good... material seems like it can hold

Cons: horrid communication, no patience, unable to understand what customer wants

 

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