The Faucet Factory

★★★★★
  • 523 Encinitas Blvd 110

    Encinitas, CA 92024

    Map & Directions
  • 760-436-0088

About The Faucet Factory

Categories
Details
Hours
Monday - Friday, 9:00 am to 5:30 pm Saturday 10:00 am to 3:00 pm Closed Sunday

Home & Garden

Home & Garden
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4.5 2
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VERY well informed staff. Landon is brilliant! Prices are surprisingly competitive. Notified me every time part of my bathroom remodel project arrived.

5
★★★★★

VERY well informed staff. Landon is brilliant! Prices are surprisingly competitive. Notified me every time part of my bathroom remodel project arrived.

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More pros: They know their products, they know what things are and how they work and what goes with what - a huge plus. They are also pleasant to work with and seem to enjoy what they're doing.\r\n\r\nMore cons: When you call, you're lucky to catch someone to actually speak to. If you leave a message, they either don't call back or finally get around to it in a few days. They also don't post their business hours on their telephone recording, nor their location if you're a first-time client. When the items finally show up, you're lucky if the product is in tact. We've waited almost a month for an order of basic cabinet handles to arrive complete. In fact, we're still waiting on half of our order that ""got lost"".\r\n\r\nOverall, if you're in a hurry for your kitchen or bath plumbing supplies, good luck. If you need a quality product line to view and choose from, this is the place... just come with plenty of patience and free time on your hands.

2
★★★★☆

More pros: They know their products, they know what things are and how they work and what goes with what - a huge plus. They are also pleasant to work with and seem to enjoy what they're doing.\r\n\r\nMore cons: When you call, you're lucky to catch someone to actually speak to. If you leave a message, they either don't call back or finally get around to it in a few days. They also don't post their business hours on their telephone recording, nor their location if you're a first-time client. When the items finally show up, you're lucky if the product is in tact. We've waited almost a month for an order of basic cabinet handles to arrive complete. In fact, we're still waiting on half of our order that ""got lost"".\r\n\r\nOverall, if you're in a hurry for your kitchen or bath plumbing supplies, good luck. If you need a quality product line to view and choose from, this is the place... just come with plenty of patience and free time on your hands.

Pros: excellent product lines & display variety

Cons: takes very long to get purchased products

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