Case Description: CONTRACT DATE:2/26/2008
WORK STARTED: 2/28/2008
WORK COMPLETED AND PROBLEM DATE:3/10/2008
SALES REP: GREG ESPOUOSA V
PAYMENT AMOUNT: $3000 - PARTLY BY CREDIT CARD... (More) CONTRACT DATE:2/26/2008
WORK STARTED: 2/28/2008
WORK COMPLETED AND PROBLEM DATE:3/10/2008
SALES REP: GREG ESPOUOSA V
PAYMENT AMOUNT: $3000 - PARTLY BY CREDIT CARD AND PARTY BY CHECK.
THE ABOVE PERSON TOOK THE GRANITE COUNTERTOP JOB TELLING US THEY ARE LICENSED TO DO THE WORK. AFTER THE WORK WAS COMPLETED, WHEN WE CONTACTED THE TILING CONTRACTOR FOR THE BACKSPLASH WORK, HOME DEPOT REP. REFUSED TO DO THE TILING JOB QUOTING THE REASON THAT THE GRANITE WAS NOT lidCORRECT AND THERE WAS A DIFFERENCE IN THE LEVELBY MORE THAN 1/2 INCH. ENCOURGAGED ME TO ASK BLOSSOM STONE AND TILE TO GET THE LICENSE# AS IT WAS NEITHER ON THEIR INVOICE OR ON THE BUSINESS CARD. THE PERSON GAVE WRONG LICENSE# AND LATER ADMITTED FOR DOING THE JOB WITHOUT LICENSE. WE REUESTED FOR THE REFUND OF THE MONEY PAID AND FOR THE DEMOLITION OF THE WORK AS WE NEED TO GET THE WORK DONE FROM A LICENSED CONTRACTOR. HE REFUSED TO REFUND THE AMOUNT. I HAVE CONSULTED ANOTHER LICNESED CONTRACTOR BRIAN HEGGENS FROM BASIC CONSTRUCTION SERVICES AND HE AGREES WITH THE REMARKS MADE BY TROY OF HOME DEPOT, BLOSSOM HILL ROAD, SAN JOSE, CA 95123.
Pros: none
Cons: unlicensed and lied about their license status, poor workmanship, not acceptable according to industry standards