S Waters Plumbing

★★★☆☆
  • 28 Pamaron Way Suite D

    Novato, CA 94949

    Map & Directions
  • 415-883-7168

About S Waters Plumbing

Categories
  • Plumbers
  • Plumbing Supplies
  • Sewer Main Clearing
  • Drainage Contractors
  • Water Heater Repair
  • Water Heaters
Details
  • Water Heaters
Hours
M-Su 24hr
Special Offer
Contact us today!
Emails
  • office@swatersplumbing.com
Payment Options
  • American Express
  • Cash
  • Check
  • MasterCard
  • Visa

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.

Had a wonderful employee named greg come to my home and worked with a very professional attitude I would use this service again marin county needs more employees like this keep up nthe good work

4
★★★★☆

Had a wonderful employee named greg come to my home and worked with a very professional attitude I would use this service again marin county needs more employees like this keep up nthe good work

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If I could give zero stars I would. Think twice before using this plumber and keep an eye on your pocketbook - this plumber will take you for all your worth and come back for more. I have never experienced predatory billing like this.

3
★★★★★

If I could give zero stars I would. Think twice before using this plumber and keep an eye on your pocketbook - this plumber will take you for all your worth and come back for more. I have never experienced predatory billing like this.

.

STAY AWAY!!! I would not write this review or say this unless I absolutely meant it!! Dealing with Steve (the owner) and his company was a nightmare!!

There was a clog in the line between my house and street. Never having dealt with this problem, I called what I believe to be a reputable company. One employee came (who was OBVIOUSLY an ADDICT and after a few hours started to ramble about drug raids in the area and his personal life). He snaked the sewer line, but the clog was in the street (over 100 feet). He went to the front yard and could NOT FIND the sewer line, so instead of using modern equipment, he used his "ears" to find the line in the street. Of course he was not able to, so another plumber had to come in (charging another $110 on top of the $150 for the first employee = $260 an hour), who also used his "ears." They DUG UP and RUINED my WHOLE FRONT YARD looking for the sewer line. When they did find the line HOURS HAD PAST. They said they would install a new cap. Instead of doing so, they POKED A HOLE IN THE SEWER LINE and PUT A METAL COFFEE CAN OVER IT TO COVER IT UP. I am only finding out of this FAULTY WORK a year later because soil from the "hole they poked" has once again clogged the line. The bill for them to finally unclog the sewer line was $1100. They LIED and said they put a new cap, when in fact they DID NOT and only buried the hole and coffee can. Steve and his employees were threatning when I questioned the bill and the first employee (the "addict") threatened to destroy my whole plumbing when I was not home. (He said this under his breath.)

DO NOT GO HERE!!! I WARN YOU!!! UNLESS YOU FEEL COMFORTABLE WITH ADDICTS AND FELONS IN YOUR HOME!!!

1
★☆☆☆☆

STAY AWAY!!! I would not write this review or say this unless I absolutely meant it!! Dealing with Steve (the owner) and his company was a nightmare!!

There was a clog in the line between my house and street. Never having dealt with this problem, I called what I believe to be a reputable company. One employee came (who was OBVIOUSLY an ADDICT and after a few hours started to ramble about drug raids in the area and his personal life). He snaked the sewer line, but the clog was in the street (over 100 feet). He went to the front yard and could NOT FIND the sewer line, so instead of using modern equipment, he used his "ears" to find the line in the street. Of course he was not able to, so another plumber had to come in (charging another $110 on top of the $150 for the first employee = $260 an hour), who also used his "ears." They DUG UP and RUINED my WHOLE FRONT YARD looking for the sewer line. When they did find the line HOURS HAD PAST. They said they would install a new cap. Instead of doing so, they POKED A HOLE IN THE SEWER LINE and PUT A METAL COFFEE CAN OVER IT TO COVER IT UP. I am only finding out of this FAULTY WORK a year later because soil from the "hole they poked" has once again clogged the line. The bill for them to finally unclog the sewer line was $1100. They LIED and said they put a new cap, when in fact they DID NOT and only buried the hole and coffee can. Steve and his employees were threatning when I questioned the bill and the first employee (the "addict") threatened to destroy my whole plumbing when I was not home. (He said this under his breath.)

DO NOT GO HERE!!! I WARN YOU!!! UNLESS YOU FEEL COMFORTABLE WITH ADDICTS AND FELONS IN YOUR HOME!!!

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.

After not being able to fix our shower the first two times, they sent out another plumber who was very nice and did fix it. They didn't charge for the last visit.

3
★★★☆☆

After not being able to fix our shower the first two times, they sent out another plumber who was very nice and did fix it. They didn't charge for the last visit.

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I recently used their service and the plumber they sent out was fine however the next day the same problem occurred and I called and spoke to the owner to ask him about the reoccurrence and having to pay 1 and i/2 time again to fix the same problem. At all times I was polite but he instantly got defensive and verbally abusive saying the f- word and g-damn and yelled at me for even asking questions.He hung up on me. His name is Steve Waters the owner.I have never heard such inappropriate behavior from any business owner.

1
★☆☆☆☆

I recently used their service and the plumber they sent out was fine however the next day the same problem occurred and I called and spoke to the owner to ask him about the reoccurrence and having to pay 1 and i/2 time again to fix the same problem. At all times I was polite but he instantly got defensive and verbally abusive saying the f- word and g-damn and yelled at me for even asking questions.He hung up on me. His name is Steve Waters the owner.I have never heard such inappropriate behavior from any business owner.

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.

I had occasion to use S. Waters Plumbing recently, and was highly impressed with their efficiency and thorough work. I would not hesitate to use them again for more complex plumbing work in Marin County.

PROS: Efficient, knowledgeable
CONS: None

4
★★★★☆

I had occasion to use S. Waters Plumbing recently, and was highly impressed with their efficiency and thorough work. I would not hesitate to use them again for more complex plumbing work in Marin County.

PROS: Efficient, knowledgeable
CONS: None

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Message from S Waters Plumbing

S. Waters Plumbing has been serving the entire San Francisco, California, Bay Area for over 25 years. We have established ourselves as a reliable and prominent provider of plumbing services. Our highly-skilled technicians ensure that our services are done right the first time.



With many years of professional service, S. Waters Plumbing has developed the necessary knowledge and skills to properly identify your plumbing needs. We offer 24-hour emergency service, quality work, and commercial and residential plumbing. S. Waters Plumbing is a second-generation plumbing company. We have been earning customers' trust in the San Francisco Bay Area for over 25 years. We have achieved this by offering quality products, employing trained experts and technicians, and standing behind our work. We take pride in providing the right blend of professional and speedy service to make sure all of your plumbing needs are met.





S. Waters Plumbing was established by two brothers in 1950 in San Francisco, California. Headed by Steve, today, the company is still family owned and operated. With our extensive background in the plumbing industry, we have opened two branches of S. Waters Plumbing in Marin and Sonoma counties. Our owner and operator is a member of IAPMO International Association of Plumbing and Mechanical Officials, in which monthly meetings and seminars are attended to continuously learn about new plumbing products and techniques. S. Waters Plumbing is dedicated to delivering professional and reliable service. Contact us today!

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