Hensley at Corona Pointe Apartments

★★☆☆☆
  • 1171 Baywood Dr

    Corona, CA 92881

    Map & Directions
  • 951-272-6910

About Hensley at Corona Pointe Apartments

Categories
  • Apartment Rentals
  • Housing Rentals
Hours
M-F 10am-6pm, Sa 10am-5pm, Su 12pm-5pm
Emails
  • Waterstone.PropertyWebsite.FairfieldResidential@aptleasing.info
Payment Options
  • Check
  • Discover
  • MasterCard
  • Visa

Real Estate

Real Estate
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2.0 2
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I would not recommend this apartment complex. My husband and I are working professionals who have lived in apartments for the last 14 years and unfortunately this was the first bad experience we have had. The air conditioning broke, in the middle of the summer, in two different units that we lived in at this complex. The management was condescending and thought we were ridiculous for expecting it to be fixed in a timely manner. The maintenance crew leaves trash from projects. They removed large branches from the trees and left them in our balcony. When we requested they be removed the management stated "you want us to clean your apartment?" and did not remove the branches. We expected the maintenance crew to clean the mess they made. After a package was misplaced by the office for months we insisted they look for another package that had been signed for by another employee. They stated they had looked for it twice and it was not there. We insisted and they found the package but they stated they would no longer accept our packages. We were shocked that we were being penalized for expecting them to do their job. My car was also broken into. The gates are always broken and metal doors have been tampered with so anyone has access. Finally, we moved out and were charged for several items that were not related to normal wear and tear. We are people of principle and had a lawyer deal with the matter rather than acquiesce to the complex. We attempted to resolve the matter calmly with the management but they were extremely defensive and unprofessional. Then we attempted to contact the corporate branch and received no response after several calls and emails. We are good tenants who pay our rent ahead of time and care about our community. Unfortunately, Waterstone and its management lack professionalism, and good business practices.

1
★☆☆☆☆

I would not recommend this apartment complex. My husband and I are working professionals who have lived in apartments for the last 14 years and unfortunately this was the first bad experience we have had. The air conditioning broke, in the middle of the summer, in two different units that we lived in at this complex. The management was condescending and thought we were ridiculous for expecting it to be fixed in a timely manner. The maintenance crew leaves trash from projects. They removed large branches from the trees and left them in our balcony. When we requested they be removed the management stated "you want us to clean your apartment?" and did not remove the branches. We expected the maintenance crew to clean the mess they made. After a package was misplaced by the office for months we insisted they look for another package that had been signed for by another employee. They stated they had looked for it twice and it was not there. We insisted and they found the package but they stated they would no longer accept our packages. We were shocked that we were being penalized for expecting them to do their job. My car was also broken into. The gates are always broken and metal doors have been tampered with so anyone has access. Finally, we moved out and were charged for several items that were not related to normal wear and tear. We are people of principle and had a lawyer deal with the matter rather than acquiesce to the complex. We attempted to resolve the matter calmly with the management but they were extremely defensive and unprofessional. Then we attempted to contact the corporate branch and received no response after several calls and emails. We are good tenants who pay our rent ahead of time and care about our community. Unfortunately, Waterstone and its management lack professionalism, and good business practices.

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I lived here for two years and had a good experience. The leasing agents were a little weird, except for 1 who was amazing! The maintenance guys were awesome and on top of it! The buildings/grounds were a little run down, but they've made some major improvements. I always felt safe and would recommend this place for anyone on a budget.

3
★★★☆☆

I lived here for two years and had a good experience. The leasing agents were a little weird, except for 1 who was amazing! The maintenance guys were awesome and on top of it! The buildings/grounds were a little run down, but they've made some major improvements. I always felt safe and would recommend this place for anyone on a budget.

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Message from Hensley at Corona Pointe Apartments

Welcome home! Hensley At Corona Apartments, located at 1171 Baywood Dr in Corona, has everything you're looking for in fine apartment living. Great location, beautiful floorplans, and tons of great amenities. Apply today!

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