Mike Miller Toyota

I bought an 05 Sienna. They told me the lowest rate possible, 3.9% with no fees and a free upgrade to aluminum wheels. During signing, she switched papers on me and locked me at 6.75% for six years and over $500 in fees.

I don't trust this service department as far as I can throw them.I have had repeat problems with idiotic things from the fuel system to the tires. First off, they find all kinds of ways to bill around their "free" service pack.They have quite a racket - tell the customer that the first 5 times they experience a problem IT WAS AN ENTIRELY DIFFERENT problem than the SIXTH time - once the warranty has expired - to the tune of a thousand dollars. If I can get them to replace the tire that just blew and get out from under this I will never go back. (They had to replace 2 of the 6 month old tires a few months ago after my husband went ballistic. They "patched" a faulty tire before I took a 300 mile trip with the kids & the tire went flat en route late at night on the 5 freeway.)

And this in the bulletproof Camry.

This was not a good car shopping experience. First, you get bombarded when you first walk over. Literally two salesmen faught over who was next to speak with customers. Then, they keep pushing the "how much do you want to spend" and not so much "what kind of car do you want to drive"? Then, when you ask to look at their financing deals, the math just doesn't add up. When you call the salesman on it, he plays dumb, says he has no idea how finance works, and says he'll send over the manager. When we finally got around to test driving a car, we ended up not in the car that we were interested in but instead in the car THEY thought we should buy. Avoid this place if you can.