Cobbler

★★★★☆
  • 310 S San Mateo Dr

    San Mateo, CA 94401

    Map & Directions
  • 650-344-3987

About Cobbler

Details
Hours
Tue - Fri, 9am - 6pm; Sat, 10am - 5pm; Sun - Mon, closed

Personal Services

Personal Services
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Cinderella Shoe Svc

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MARIO'S SHOE REPAIR

15 W 25th Ave San Mateo, CA

3.8571 7
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.

I chose the cobber shoe repair after I took a few pair of shoes to another local store and the man did not do what I asked for 3 pair of shoes. The reason I selected the COBBLER, was the person who answered the phone was so nice, and so attentive, and I really felt he would help me. I took my shoes there and Andre, the same person on the phone, was at the desk and helped me. He was great. The service was great. Andre made me feel very welcomed. There were no other customers, so he told me a bit about the history of the store, and that they hope to get organic cleaning soon. I was very happy with my experience, and highly recommend the COBBLER. Thanks, Mamaglee

5
★★★★★

I chose the cobber shoe repair after I took a few pair of shoes to another local store and the man did not do what I asked for 3 pair of shoes. The reason I selected the COBBLER, was the person who answered the phone was so nice, and so attentive, and I really felt he would help me. I took my shoes there and Andre, the same person on the phone, was at the desk and helped me. He was great. The service was great. Andre made me feel very welcomed. There were no other customers, so he told me a bit about the history of the store, and that they hope to get organic cleaning soon. I was very happy with my experience, and highly recommend the COBBLER. Thanks, Mamaglee

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.

Vaida at Cobbler did superb job for fixing my purse, bag and beautiful alterations. Every worker in the store has positive and cheerful attitude. I highly recommend. You won't regret to send your shoes, bags, purse and clothing over there.

2
★★★★☆

Vaida at Cobbler did superb job for fixing my purse, bag and beautiful alterations. Every worker in the store has positive and cheerful attitude. I highly recommend. You won't regret to send your shoes, bags, purse and clothing over there.

.

I have been a customer at the Cobbler for more than 12 years. I have taken everything from my bridal Vera Wang shoes for dyeing to my Tahari suits for cleaning and alterations. I am always welcomed by inviting smiles and great customer service. Two weeks ago I was in a jam and needed to have a few pairs of slacks altered for a last minute business trip. I showed up right before they closed. Rather than asking me to come back in a few days for pick-up, they stayed an extra hour and got the job done. You don't see that too much these days. They did a great job on my pants and have earned my repeat business. I give these guys a big thumbs up.

5
★★★★★

I have been a customer at the Cobbler for more than 12 years. I have taken everything from my bridal Vera Wang shoes for dyeing to my Tahari suits for cleaning and alterations. I am always welcomed by inviting smiles and great customer service. Two weeks ago I was in a jam and needed to have a few pairs of slacks altered for a last minute business trip. I showed up right before they closed. Rather than asking me to come back in a few days for pick-up, they stayed an extra hour and got the job done. You don't see that too much these days. They did a great job on my pants and have earned my repeat business. I give these guys a big thumbs up.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been a customer at the Cobbler for more than 12 years. I have taken everything from my bridal Vera Wang shoes for dyeing to my Tahari suits for cleaning and alterations. I am always welcomed by inviting smiles and great customer service. Two weeks ago I was in a jam and needed to have a few pairs of slacks altered for a last minute business trip. I showed up right before they closed. Rather than asking me to come back in a few days for pick-up, they stayed an extra hour and got the job done. You don't see that too much these days. They did a great job on my pants and have earned my repeat business. I give these guys a big thumbs up.

2
★★★★★

I have been a customer at the Cobbler for more than 12 years. I have taken everything from my bridal Vera Wang shoes for dyeing to my Tahari suits for cleaning and alterations. I am always welcomed by inviting smiles and great customer service. Two weeks ago I was in a jam and needed to have a few pairs of slacks altered for a last minute business trip. I showed up right before they closed. Rather than asking me to come back in a few days for pick-up, they stayed an extra hour and got the job done. You don't see that too much these days. They did a great job on my pants and have earned my repeat business. I give these guys a big thumbs up.

Pros: Quality of work, good customer service and they're reliable.

Cons: can't think of any

.

This place is not very responsive to the needs of their customers, tend to lose things and do mistakes and not take responsibility for their actions. The customer service is pretty poor all around. You can definitely find a higher quality cleaner elsewhere.

1
★★☆☆☆

This place is not very responsive to the needs of their customers, tend to lose things and do mistakes and not take responsibility for their actions. The customer service is pretty poor all around. You can definitely find a higher quality cleaner elsewhere.

Pros: None

Cons: Bad Service

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Terrific tailoring - the best I've found anywhere; excellent shoerepair; very nice people; personable but highly professional

2
★★★★★

Terrific tailoring - the best I've found anywhere; excellent shoerepair; very nice people; personable but highly professional

.

The guy who first helped me at the front desk didn't really seem like he knew what he was doing. They couldn't find my jeans when I came to pick them up, but I saw my old cut-off hems sitting on the front desk. The guy called me up later saying, "I found the jeans in the back."

When I picked them up something was not quite right. The thread sort of zig-zagged around the hem. I brought the jeans to a tailor and he spotted the bad hem job before I even said anything. He just chuckled. The jeans weren't even the same length all around the leg openings.

Cobbler also left my jeans longer than I had asked, so at least it's easy to fix this mess. I don't know about the quality of their other work, but don't get jeans hemmed there.

0
★☆☆☆☆

The guy who first helped me at the front desk didn't really seem like he knew what he was doing. They couldn't find my jeans when I came to pick them up, but I saw my old cut-off hems sitting on the front desk. The guy called me up later saying, "I found the jeans in the back."

When I picked them up something was not quite right. The thread sort of zig-zagged around the hem. I brought the jeans to a tailor and he spotted the bad hem job before I even said anything. He just chuckled. The jeans weren't even the same length all around the leg openings.

Cobbler also left my jeans longer than I had asked, so at least it's easy to fix this mess. I don't know about the quality of their other work, but don't get jeans hemmed there.

 

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