Del Amo Optometry

★★★☆☆
Monday thru Friday: 10 AM to 6 PM Saturday: 9 AM to 4 PM Sunday: 11AM to 4 pm
  • 4505 Sepulveda Blvd

    Torrance, CA 90505

    Map & Directions
  • 310-792-2020

About Del Amo Optometry

Categories
  • Optometrists
  • Optical Goods Stores
Hours
M-F 10am-6pm, Sa 9am-3pm, Su Closed
Special Offer
Call Us Today
Payment Options
  • American Express
  • MasterCard
  • Visa
  • Cash

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I went in to get a prescription back in September 2011, four months later, I still haven??t been able to get it from them. It??s a long story of frustration so I??ll leave out the details. The only good experience I had is with the optometrist who was very kind and accommodating. The receptionists, however, were rude, talked over me and blamed me for the delay in my order, which they never submitted in the first place. They tell me the manager will call me but is never available to speak, even when I came into the store. The customer service is terrible. I??m still trying to get in contact with the manager to tell him what I??ve experienced. I will never return to Del Amo Optometrist.

1
★☆☆☆☆

I went in to get a prescription back in September 2011, four months later, I still haven??t been able to get it from them. It??s a long story of frustration so I??ll leave out the details. The only good experience I had is with the optometrist who was very kind and accommodating. The receptionists, however, were rude, talked over me and blamed me for the delay in my order, which they never submitted in the first place. They tell me the manager will call me but is never available to speak, even when I came into the store. The customer service is terrible. I??m still trying to get in contact with the manager to tell him what I??ve experienced. I will never return to Del Amo Optometrist.

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.

Del Amo Optometry is a great place to go they are open on the weekends and open late during the week. They have a great selection in glasses.

4
★★★★☆

Del Amo Optometry is a great place to go they are open on the weekends and open late during the week. They have a great selection in glasses.

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.

I had a wonderful experience at this office. The staff is friendly, the doctors are informative and patient, and the environment is welcoming. I will come back for years to come, and I will also encourage my friends and family to come to this office! I was extremely pleased with my glasses and I receive many compliments!

5
★★★★★

I had a wonderful experience at this office. The staff is friendly, the doctors are informative and patient, and the environment is welcoming. I will come back for years to come, and I will also encourage my friends and family to come to this office! I was extremely pleased with my glasses and I receive many compliments!

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I am a full time mom and I have been going to see Dr. Ouick at Del Amo Optometry since I was a little girl. She is so helpful and explains everything very thoroughly in terms I can understand. I feel so comfortable there. Everyone is so nice. I also love the fact it is affordable, since I don't have insurance.

5
★★★★★

I am a full time mom and I have been going to see Dr. Ouick at Del Amo Optometry since I was a little girl. She is so helpful and explains everything very thoroughly in terms I can understand. I feel so comfortable there. Everyone is so nice. I also love the fact it is affordable, since I don't have insurance.

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.

I, personally, will not come back here. The optometrist that saw me was great. But there was another guy there working behind the counter who had a very patronizing attitude, and wasn't clear about explaining prices. He kept pressuring me without clearly explaining their policies. It was just a negative experience.

2
★★☆☆☆

I, personally, will not come back here. The optometrist that saw me was great. But there was another guy there working behind the counter who had a very patronizing attitude, and wasn't clear about explaining prices. He kept pressuring me without clearly explaining their policies. It was just a negative experience.

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Business Response:

We fixed the Problem Thanks to Jane's information we corrected the problem. Jane was helped by a part time Optician who is no longer with us. We work hard to create a positive experience for all of ours patients, and we are happy to say that most of our patients return to us for many years.

Message from Del Amo Optometry

More about Del Amo Optometry

Eye Examinations 7 days a week Huge Frame Selection Contact Lenses in stock for immediate delivery Laboratory on premises for same day service Lasik Pre and Post operative care

 

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