New Car Dealers, Used Car Dealers, Auto Parts & Accessories, Automotive Repair
| Recommended: | yes | 0 | no | 0 |
I can't understand the comments already made about the Sunrise Ford dealership. When I bought my Ford F-150 from Sunrise Ford last week, I experience a very friendly sales team that helped me decide what the best truck is on the market these days and they also helped me get the best deal I could get. Trust me, I shopped around! I won't forget one of their sales manager... I don't recall his last name, but I still remember that his first name is Alex. This great gentleman guided me through the sales process and made it look so easy to buy a car. I tell all my friends that if they are in the market for a Ford, this is a great place to buy their car from.
Great Dealership!
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bought a used Scion from these guys last year during a rainy spell (you remember it, if you live in LA). While I enjoyed the salesman a great deal it turned out he was just really good at what he did. I was in a hurry to buy the car because my car had died...so we dealt on price, and that was fine. I was going to wait until the next day to take the car home, but he insisted I do the down payment, sign off and take it that night. Well the next day I saw why: it turns out their detailers had put massive swirl marks in the finish of the car. I put that one up to my inexperience in the arena of purchasing a car (first one I've bought from a dealer) and let it go. Next was I never received any paperwork from the dealership as my loan was being financed at a credit union out of town so papers had to be sent there and to me. I followed up several times (still, the only thing I have from Sunrise Ford is a receipt for my $1000 down payment) with no return phone call. Finally, I stopped in and the manager who had *HUGGED* me when I bought a car from them was really excited to see me...until he realized that I had been there a week ago and bought a car then he pawned me off to someone else. Needless to say I never got the paperwork. I also never got the replacement floor mats that they had promised me and god knows what else. The good news is I had a friend who was about to buy a ford focus from them, I stopped him and intend to do that as many times as I can. He happily bought a Civic from somewhere else.
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This place makes the statement true about used car salesman. I got taken for a ride by this dealership. They promised me things they would not deliver. The vehicle I bought had all kinds of mechanical/electrical problems which the warranty they talked me into buying did not cover. I wrote to them, called them and begged them for help with my vehicle...no one cared. I came to find out AFTER that several of my other friends who had purchased vehicles NEW from this dealership also were taken for a ride as well. DO NOT PURCHASE ANY VEHICLES from this dealership. They do NOT stand behind their product. The customer service is AWFUL. I ended up selling my car because every time I got into it, I was reminded of how I was ripped off.
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