Nails For Her & Hair Salon

★★☆☆☆
  • 12075 Carmel Mountain Rd Ste 204

    San Diego, CA 92128

    Map & Directions
  • 858-673-6987

About Nails For Her & Hair Salon

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Personal Services

Personal Services
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They are not even deserving of one star but it illustrates my absolute dissatisfaction. My daughter and I went there on Saturday, 7/14 to get pedicures. We arrived at 12:45 and were told they were "busy" so could we come back AFTER 1:15. Knowing that we had an errand to run in Carlsbad, I asked what time they closed, and was told 5:00. We even filled out these blue sheets with our names, selected the box for "pedicure" and wrote in by our names that we would be back AFTER 1:15. We got back to the shop at 1:50 and what happened next truly shocked me, given that my daughter and I, as well as 7 or 8 women in our neighborhood (who first referred us) have been patronizing this business for the better part of 5 years. One of the operators actually screamed at us, "WE BEEN WAITING FOR YOU...WE WAIT FOR YOU...YOU NO COME." All of the technicians were busy, there was one woman waiting, and truthfully, my daughter and I were more than willing to wait in the air conditioned salon and continue our "catching up" on each other's events from the past week. It was truly a mother-daughter day. After being literally screamed at, my daughter reminded them that they had said "AFTER" 1:15, we had marked our blue sheets "AFTER" 1:15 and that we had not made an appoinment. This is not an isolated moment about being treated rudely. A few weeks ago my daughter and I were actually mid way through getting pedicures, our feet were in the tub and being prepped for the next step. Two women walked in and asked how long it would be before they could be seen. The very two technicians that were working on my daughter and I said it would be about 20 minutes. One of the women that dropped in loudly proclaimed that they "just couldn't wait that long"...so, guess what happened next? My technician said to me "so sorry-we have customer waiting" and proceeded to give me the speed pedicure, being done with painting the nails and everything in less than 10 minutes. My daughter's technician did the same. We were shocked. Two customers that have been customers for years are run through speed pedicure so that a rude, inpatient and loud woman that couldn't wait could be waited on next. I am 59 and in all my years I have not seen a ruder bunch of technicians. They don't appreciate your business, they treat you like you're trash. My daughter and I left there Saturday and drove across the street to another salon, were treated with dignity and courtesy, got our pedicures and had a pleasant experience. My advice to anyone that reads this - RUN, DON'T WALK FROM THIS PLACE. They are extremely rude and do not appreciate the business that they have. I will make it my personal goal to inform all of my neighbor ladies who were their customers of my experience and that will be 7 more ladies that do not come back.

1
★☆☆☆☆

They are not even deserving of one star but it illustrates my absolute dissatisfaction. My daughter and I went there on Saturday, 7/14 to get pedicures. We arrived at 12:45 and were told they were "busy" so could we come back AFTER 1:15. Knowing that we had an errand to run in Carlsbad, I asked what time they closed, and was told 5:00. We even filled out these blue sheets with our names, selected the box for "pedicure" and wrote in by our names that we would be back AFTER 1:15. We got back to the shop at 1:50 and what happened next truly shocked me, given that my daughter and I, as well as 7 or 8 women in our neighborhood (who first referred us) have been patronizing this business for the better part of 5 years. One of the operators actually screamed at us, "WE BEEN WAITING FOR YOU...WE WAIT FOR YOU...YOU NO COME." All of the technicians were busy, there was one woman waiting, and truthfully, my daughter and I were more than willing to wait in the air conditioned salon and continue our "catching up" on each other's events from the past week. It was truly a mother-daughter day. After being literally screamed at, my daughter reminded them that they had said "AFTER" 1:15, we had marked our blue sheets "AFTER" 1:15 and that we had not made an appoinment. This is not an isolated moment about being treated rudely. A few weeks ago my daughter and I were actually mid way through getting pedicures, our feet were in the tub and being prepped for the next step. Two women walked in and asked how long it would be before they could be seen. The very two technicians that were working on my daughter and I said it would be about 20 minutes. One of the women that dropped in loudly proclaimed that they "just couldn't wait that long"...so, guess what happened next? My technician said to me "so sorry-we have customer waiting" and proceeded to give me the speed pedicure, being done with painting the nails and everything in less than 10 minutes. My daughter's technician did the same. We were shocked. Two customers that have been customers for years are run through speed pedicure so that a rude, inpatient and loud woman that couldn't wait could be waited on next. I am 59 and in all my years I have not seen a ruder bunch of technicians. They don't appreciate your business, they treat you like you're trash. My daughter and I left there Saturday and drove across the street to another salon, were treated with dignity and courtesy, got our pedicures and had a pleasant experience. My advice to anyone that reads this - RUN, DON'T WALK FROM THIS PLACE. They are extremely rude and do not appreciate the business that they have. I will make it my personal goal to inform all of my neighbor ladies who were their customers of my experience and that will be 7 more ladies that do not come back.

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HORRIBLE. Quoted one price; charged another. Unprofessional. Rude. Salon smells really bad. Will never go back.

1
★☆☆☆☆

HORRIBLE. Quoted one price; charged another. Unprofessional. Rude. Salon smells really bad. Will never go back.

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1 out of 1 people found this review helpful.

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I have been going to Nails for Her Salon in Carmel Mountain since I moved to the area 3 years ago. Initially, I went in for a mani/pedi and have been really happy with the service. The cost is a bit high, but the ladies are very good at what they do. I would highly recommend Tina for waxing eyebrows and also for haircuts! She does an amazing job on my eyebrows and is very efficient, it only costs $12! I decided to give her a try for my hair and have been so pleased! It's an unbeatable $30 for a haircut and blowdry and I love the cut after it's done. She always listens and NEVER tries to do more than what I want....which is always an issue with hairstylists!

5
★★★★★

I have been going to Nails for Her Salon in Carmel Mountain since I moved to the area 3 years ago. Initially, I went in for a mani/pedi and have been really happy with the service. The cost is a bit high, but the ladies are very good at what they do. I would highly recommend Tina for waxing eyebrows and also for haircuts! She does an amazing job on my eyebrows and is very efficient, it only costs $12! I decided to give her a try for my hair and have been so pleased! It's an unbeatable $30 for a haircut and blowdry and I love the cut after it's done. She always listens and NEVER tries to do more than what I want....which is always an issue with hairstylists!

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