Canyon Country Animal Hospital

★★★★☆

Pets & Animals

Pets & Animals
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All about the money for them...
Dr Shadu did not seem to be very caring or warm.
I felt as though it was not about the good care of my pet.

Please do-not take your pets here.

*Santa Clarita Animal Hospital is very good.

1
★☆☆☆☆

All about the money for them...
Dr Shadu did not seem to be very caring or warm.
I felt as though it was not about the good care of my pet.

Please do-not take your pets here.

*Santa Clarita Animal Hospital is very good.

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Dr. and staff are awesome. Caring and supportive to both human and pet.

5
★★★★★

Dr. and staff are awesome. Caring and supportive to both human and pet.

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I have previously used the "OLD" CC Animal hospital as my primary vet for my pets. I never experienced any of the failings as mentioned below, but maybe I was just lucky. After not having to use the vet for a period of a couple years, I was surprised to learn this place was no longer the same vet, yet it is still at the same location with a similar name.

To anyone who is reading the below reviews of the "Old" place. Please disregard those, as they are not relevant to this new business.. Most of the staff has changed, all the old files on pets have been deleted. Dr Kim (who is outstanding) is the only veterinarian who remained at this clinic from the old one. She is great! First off, if you've never brought your pet to this office, the first visit is free. If you were a customer at the old place, and you need to bring in your pet to this place, the first visit is still free, even though he or she has been there before...Reason being because the old files didn't transfer over with the new business.

Their prices are relatively the same as other vets in the area, give or take a few dollars. I had 4 pets that needed to be checked up on for an illness that ran through them all and the staff encouraged me to bring in all 4 at once and got me in a very timely manner. I was impressed. Dr Kim told me if the pets weren't getting better, to give her a call and she'd prescribe new meds without having to see them. This is important because there are other vets in the SC area that would require you to come in for a follow up, even though you may have just been there a few days prior. Of course, you would also be charged for a follow up appointment at the same time.

A bonus to this place is they are directly tied to the after hours emergency clinic "all creatures animal emergency", on Lyons. The benefit to this is if you're pet is a patient at CCAH, and you need to bring him or her in for emergency, they waive the initial office visit fee, as long as your pet has already been seen at CCAH for the same illness. Saving you some 35-40 bucks.

I've used several other vets in the area recently. Mostly because my newest pet came with a certificate of waived fees if I were to choose a vet on a list that complies with the certificate. After experiencing sub par work by other vets, I came back to this place to pay full price. I would highly recommend this facility to anyone in the area (or out of the area) who wants quality and is not looking to get ripped off by repeated appointments leading to costly trips.

4
★★★★☆

I have previously used the "OLD" CC Animal hospital as my primary vet for my pets. I never experienced any of the failings as mentioned below, but maybe I was just lucky. After not having to use the vet for a period of a couple years, I was surprised to learn this place was no longer the same vet, yet it is still at the same location with a similar name.

To anyone who is reading the below reviews of the "Old" place. Please disregard those, as they are not relevant to this new business.. Most of the staff has changed, all the old files on pets have been deleted. Dr Kim (who is outstanding) is the only veterinarian who remained at this clinic from the old one. She is great! First off, if you've never brought your pet to this office, the first visit is free. If you were a customer at the old place, and you need to bring in your pet to this place, the first visit is still free, even though he or she has been there before...Reason being because the old files didn't transfer over with the new business.

Their prices are relatively the same as other vets in the area, give or take a few dollars. I had 4 pets that needed to be checked up on for an illness that ran through them all and the staff encouraged me to bring in all 4 at once and got me in a very timely manner. I was impressed. Dr Kim told me if the pets weren't getting better, to give her a call and she'd prescribe new meds without having to see them. This is important because there are other vets in the SC area that would require you to come in for a follow up, even though you may have just been there a few days prior. Of course, you would also be charged for a follow up appointment at the same time.

A bonus to this place is they are directly tied to the after hours emergency clinic "all creatures animal emergency", on Lyons. The benefit to this is if you're pet is a patient at CCAH, and you need to bring him or her in for emergency, they waive the initial office visit fee, as long as your pet has already been seen at CCAH for the same illness. Saving you some 35-40 bucks.

I've used several other vets in the area recently. Mostly because my newest pet came with a certificate of waived fees if I were to choose a vet on a list that complies with the certificate. After experiencing sub par work by other vets, I came back to this place to pay full price. I would highly recommend this facility to anyone in the area (or out of the area) who wants quality and is not looking to get ripped off by repeated appointments leading to costly trips.

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I dont think the previous statements are directed to the new staff/ facility. This place is great! The doctor and staff were friendly and very caring. I took my fathers cat in who had been ill for the past monthy or so. They diagnosed him with diabetes and did a wonderful job of explaining the treatment and home care that I would be required to provide since my father himself is elderly and has his own set of medical issues. This is the only veterinarian I have been to in the past 5 years or so as we did not have any family pets of our own until my father moved in. Im very glad we found Canyon Country Veterinary Hospital! TOP NOTCH!!!

5
★★★★★

I dont think the previous statements are directed to the new staff/ facility. This place is great! The doctor and staff were friendly and very caring. I took my fathers cat in who had been ill for the past monthy or so. They diagnosed him with diabetes and did a wonderful job of explaining the treatment and home care that I would be required to provide since my father himself is elderly and has his own set of medical issues. This is the only veterinarian I have been to in the past 5 years or so as we did not have any family pets of our own until my father moved in. Im very glad we found Canyon Country Veterinary Hospital! TOP NOTCH!!!

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I actually work at another veterinary office a while away and a friend of mine that lives in Santa Clarita needs his cat euthanized, so I thought I'd spare him the hassle and heartache, and call around for him. His cat is very old with a large growth in his jaw that is now preventing him from eating. I wanted to help him find a clinic that could euthanize him for as little as possible (think poor college student) since the animal shelter no longer provides that service for the public (because people always abused that service by having their healthy animal euthanized). I called Canyon Country, thinking they would have one of the cheaper prices around, and thought the service might be good since Bonavera died (sorry Dr B fans, but he was a pretty bad man). I called them up, the male receptionist was SO rude it was ridiculous! I let him know I work at another clinic and know the pet legally needs an exam before they can euthanize and he rudely tells me, they don't euthanize animals their vet "doesn't have a relationship with". I let him know the animal has a massive tumor in his jaw, he can not eat, and his quality of life at this point is terrible, and that we understood an exam was necessary. This still didn't matter, he said they will not euthanize the cat no matter what. I never thought in a million years a veterinarian would not euthanize a suffering animal that could not benefit from any treatment. Apparently that is CCAH's way of doing things!! A relationship with your veterinarian is important, but not all animals have one established. And to turn away a suffering animal, and not even be willing to examine it and determine for themselves that the animal indeed is suffering and put it out of its misery makes me sick. I just had to come on here and warn people, if your pet is in an unfortunate accident, or is terminally ill and has never been seen at CCAH, dont come here looking for help! They will just turn you and your suffering pet away! Sick people! Guess this place hasn't improved!

1
★☆☆☆☆

I actually work at another veterinary office a while away and a friend of mine that lives in Santa Clarita needs his cat euthanized, so I thought I'd spare him the hassle and heartache, and call around for him. His cat is very old with a large growth in his jaw that is now preventing him from eating. I wanted to help him find a clinic that could euthanize him for as little as possible (think poor college student) since the animal shelter no longer provides that service for the public (because people always abused that service by having their healthy animal euthanized). I called Canyon Country, thinking they would have one of the cheaper prices around, and thought the service might be good since Bonavera died (sorry Dr B fans, but he was a pretty bad man). I called them up, the male receptionist was SO rude it was ridiculous! I let him know I work at another clinic and know the pet legally needs an exam before they can euthanize and he rudely tells me, they don't euthanize animals their vet "doesn't have a relationship with". I let him know the animal has a massive tumor in his jaw, he can not eat, and his quality of life at this point is terrible, and that we understood an exam was necessary. This still didn't matter, he said they will not euthanize the cat no matter what. I never thought in a million years a veterinarian would not euthanize a suffering animal that could not benefit from any treatment. Apparently that is CCAH's way of doing things!! A relationship with your veterinarian is important, but not all animals have one established. And to turn away a suffering animal, and not even be willing to examine it and determine for themselves that the animal indeed is suffering and put it out of its misery makes me sick. I just had to come on here and warn people, if your pet is in an unfortunate accident, or is terminally ill and has never been seen at CCAH, dont come here looking for help! They will just turn you and your suffering pet away! Sick people! Guess this place hasn't improved!

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I was so disappointed! The staff that works the desk was SO RUDE - I could not begin to tell you! My dog had an emergency and this was the closest, open clinic we could visit. The first visit they misdiagnosed my dog (charging a fee of course). Two days later my dog was still ill - only worse! Took him back again at their request. They gave me a quote.....dog had his emergency surgery.....go to pay the bill and it was more than the quote they gave me. Well I wanted my dog - I payed the fee and asked the RUDE STAFF what the point was of giving me a quote. MORE ABOUT THE MONEY THAN THE PET!!!

1
★☆☆☆☆

I was so disappointed! The staff that works the desk was SO RUDE - I could not begin to tell you! My dog had an emergency and this was the closest, open clinic we could visit. The first visit they misdiagnosed my dog (charging a fee of course). Two days later my dog was still ill - only worse! Took him back again at their request. They gave me a quote.....dog had his emergency surgery.....go to pay the bill and it was more than the quote they gave me. Well I wanted my dog - I payed the fee and asked the RUDE STAFF what the point was of giving me a quote. MORE ABOUT THE MONEY THAN THE PET!!!

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Dr. Bonavera had agreed to see my 9 year old rabbit for an itchy ear and painful arthritis. The very first thing that he said when he came into the room "Are you sure this rabbit is 9 years old?" I would have taken it as a compliment if it weren't for his tone of voice. He then started his speech of how rabbits only live 8-10 years. I stated that that is merely a life expectancy, and that they can exceed 10 years with proper veterinary care. I felt like he was already telling me to put the rabbit down (though he was in great health otherwise). He then asked me to put the rabbit down on the slippery floor to watch him hop around and see where the arthritis was. Obviously, the rabbit didn't do his normal hopping around because of the slippery floor, and Dr. Bonavera simply took my word when I said that the arthritis is mainly in the front feet, but is also apparent in the hind legs. Lastly, he asked me what else I brought him in for (though it clearly said in the chart). I said that he's been scratching at his ears a lot lately, though the other 2 rabbits that he lives with doesn't have the same problem. "Well, he's not scratching at his ears now" was his response. Of course a scared rabbit isn't going to be bothered with satisfying an itch...I was so furious at his incompetence that I simply left and haven't been back since.

1
★☆☆☆☆

Dr. Bonavera had agreed to see my 9 year old rabbit for an itchy ear and painful arthritis. The very first thing that he said when he came into the room "Are you sure this rabbit is 9 years old?" I would have taken it as a compliment if it weren't for his tone of voice. He then started his speech of how rabbits only live 8-10 years. I stated that that is merely a life expectancy, and that they can exceed 10 years with proper veterinary care. I felt like he was already telling me to put the rabbit down (though he was in great health otherwise). He then asked me to put the rabbit down on the slippery floor to watch him hop around and see where the arthritis was. Obviously, the rabbit didn't do his normal hopping around because of the slippery floor, and Dr. Bonavera simply took my word when I said that the arthritis is mainly in the front feet, but is also apparent in the hind legs. Lastly, he asked me what else I brought him in for (though it clearly said in the chart). I said that he's been scratching at his ears a lot lately, though the other 2 rabbits that he lives with doesn't have the same problem. "Well, he's not scratching at his ears now" was his response. Of course a scared rabbit isn't going to be bothered with satisfying an itch...I was so furious at his incompetence that I simply left and haven't been back since.

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We were patron of this vet because they were local to us. Serious cons for this facility include the requirement of shots and vaccines for our pets before they would see them. Of course our pets being sick we had to do it, however this is in addition to the extensive and unnecessary testing that they requested to perform. Overall this is a nice facility with a fairly pleasant staff, just be prepared to pay!

2
★★☆☆☆

We were patron of this vet because they were local to us. Serious cons for this facility include the requirement of shots and vaccines for our pets before they would see them. Of course our pets being sick we had to do it, however this is in addition to the extensive and unnecessary testing that they requested to perform. Overall this is a nice facility with a fairly pleasant staff, just be prepared to pay!

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This facility is about the money, not the animal.

I have taken my dogs to this clinic, and have always felt like it was going to Jiffy Lube. For just a few dollars more, you can have a multitude of services performed on your pet.

We quit going to this Vet after we took an ill dog that was not eating, or drinking to be checked out. After performing $1200 worth of testing, they could find nothing wrong, and wanted us to take him home for the weekend because they were closing, and did not board over the weekend. The care was so offhand and callous, not to mention ineffective!

We found another vet that evening, who nursed the dog through the illness, and have never returned to Canyon Country Animal Hospital.

An expensive lesson well learned.

1
★☆☆☆☆

This facility is about the money, not the animal.

I have taken my dogs to this clinic, and have always felt like it was going to Jiffy Lube. For just a few dollars more, you can have a multitude of services performed on your pet.

We quit going to this Vet after we took an ill dog that was not eating, or drinking to be checked out. After performing $1200 worth of testing, they could find nothing wrong, and wanted us to take him home for the weekend because they were closing, and did not board over the weekend. The care was so offhand and callous, not to mention ineffective!

We found another vet that evening, who nursed the dog through the illness, and have never returned to Canyon Country Animal Hospital.

An expensive lesson well learned.

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I was DEVASTATED today to learn that DVM JJ Bonavera had died this past November from an apparent heart attack. I have known this DVM for over eight years and have nothing but praise for his concern to his patients (animals) and the families that bring them in for care. I read with disbelief the comments from cowards on Yahoo's Business Overview (http://local.yahoo.com/info-20644518-bonavera-juan-dvm-jj-bonavera-association-canyon-country).

Here, I discovered the real people who knew this wonderful man. I know of the lady who describes about her Yorkie being attacked by an Akita and the emergent compassionate care provided by DVM Bonavera. I too had financial difficulty with two dogs who required emergency care and treatment. One of my older dogs I had to euthanize. However, DVM Bonavera absolutely refused to do this until he spent over 30 caring minutes attempting to help me with finances and options. With my younger second dog, he knew (remembered) this dog's name (from prior care) and again reduced his fees over $500 dollars! I have never known any doctor that has done this before and because he has died, I do not believe I will again.

God Bless this Wonderful Man and I will truly miss him and his care for all my dogs!

Steven Neunhoffer

5
★★★★★

I was DEVASTATED today to learn that DVM JJ Bonavera had died this past November from an apparent heart attack. I have known this DVM for over eight years and have nothing but praise for his concern to his patients (animals) and the families that bring them in for care. I read with disbelief the comments from cowards on Yahoo's Business Overview (http://local.yahoo.com/info-20644518-bonavera-juan-dvm-jj-bonavera-association-canyon-country).

Here, I discovered the real people who knew this wonderful man. I know of the lady who describes about her Yorkie being attacked by an Akita and the emergent compassionate care provided by DVM Bonavera. I too had financial difficulty with two dogs who required emergency care and treatment. One of my older dogs I had to euthanize. However, DVM Bonavera absolutely refused to do this until he spent over 30 caring minutes attempting to help me with finances and options. With my younger second dog, he knew (remembered) this dog's name (from prior care) and again reduced his fees over $500 dollars! I have never known any doctor that has done this before and because he has died, I do not believe I will again.

God Bless this Wonderful Man and I will truly miss him and his care for all my dogs!

Steven Neunhoffer

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By Shirley Kraft

I first met Dr. B back in 2002 when my sweet Sam went into diabtetic shock and we took him there for treatment. He took care of him and worked with me in payment of my bill. During the next two years we were regulars there due to Sammy's illness and he always took the best care of him. My husband and I became good friends with Dr. B. He is so kind and compassionate and his love for animals is unbelievable. In December 2003 Sammy died and he was there to console us. I know that if anyone needs a vet that they will be taken care of with Dr. B. I now live in Arizona and miss the Animal Hospital as we were spoiled by Dr. B.

Thanks Dr. B for always being there for us

Shirley and Ken Kraft

5
★★★★★

By Shirley Kraft

I first met Dr. B back in 2002 when my sweet Sam went into diabtetic shock and we took him there for treatment. He took care of him and worked with me in payment of my bill. During the next two years we were regulars there due to Sammy's illness and he always took the best care of him. My husband and I became good friends with Dr. B. He is so kind and compassionate and his love for animals is unbelievable. In December 2003 Sammy died and he was there to console us. I know that if anyone needs a vet that they will be taken care of with Dr. B. I now live in Arizona and miss the Animal Hospital as we were spoiled by Dr. B.

Thanks Dr. B for always being there for us

Shirley and Ken Kraft

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As an animal transport company we have worked with veterinarians all over the United States and most certainly throughout all of Southern California. As a Canyon Country based company we have been working with Dr. Bonavera and the Canyon Country Animal Hospital since they opened and we've never been happier.

Dr. B is a very well educated, thorough and very thoughtful veterinarian and we've worked with him on a very wide variety of animals for our business and he's also our primary vet for our own K-9 kids. Three of our kids are rescues that were badly abused by their previous owners and even the shelters that took them in from the streets did little to help them except to make plans to put them down. Were it not for the dedication and skill of Dr. B, they may have perished long ago but are instead vibrant and healthy and enjoying their lives.

Obviously, we know veterinarians throughout Santa Clarita and beyond and we could take our animals anywhere for care. However, we wouldn't and couldn't bring them to anyone but Dr. Bonavera and the Canyon Country Animal Hospital.

5
★★★★★

As an animal transport company we have worked with veterinarians all over the United States and most certainly throughout all of Southern California. As a Canyon Country based company we have been working with Dr. Bonavera and the Canyon Country Animal Hospital since they opened and we've never been happier.

Dr. B is a very well educated, thorough and very thoughtful veterinarian and we've worked with him on a very wide variety of animals for our business and he's also our primary vet for our own K-9 kids. Three of our kids are rescues that were badly abused by their previous owners and even the shelters that took them in from the streets did little to help them except to make plans to put them down. Were it not for the dedication and skill of Dr. B, they may have perished long ago but are instead vibrant and healthy and enjoying their lives.

Obviously, we know veterinarians throughout Santa Clarita and beyond and we could take our animals anywhere for care. However, we wouldn't and couldn't bring them to anyone but Dr. Bonavera and the Canyon Country Animal Hospital.

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I had never before met nor did I know of Dr. J.J. Bonavera when I rushed my Yorkie into the after-hours vet clinic where he worked 7 years ago. New to Santa Clarita and without a local vet, I became frantic when my tiny dog Max had his throat torn open by a 100+ pound Akita. I consider myself extremely blessed to have found Dr. B that night, as he not only saved Max's life, but has in the years since provided all of my pets with exceptional healthcare. When I learned Dr. B had opened Canyon Country Animal Hospital, my animals and I were proudly amongst his first patients.

Having had many pets all of my life as well as a 15 year-long career in the retail pet industry, I have used several veterinarians. I take great offense to the insinuation that Dr. B is "all about the money" suggesting he puts profits ahead of pets. This is simply NOT the case when it comes to Dr. B & CCAH, and I have personal experience to buttress this bogus accusation:

1) When I have been in dire straits financially, Dr. B has either discounted his services, let me post date a check, sent me a bill or let me make monthly payments. As a lifelong pet owner, I have never had a vet such as this, who puts his patients' care ahead of money. Frankly, it is unheard of for a vet to render services *before* collecting payment.

2) Dr. B has not only *always* returned phone calls I've made to him, but has also several times called on his own to find out how my animals were feeling following a visit. Plus, he often answers my questions over the phone, which saves me an otherwise unneccesary vet visit and exam fee.

3) As others have attested to, Dr. Bonavera is stellar at becoming personally aquainted with his pet and people patients. He never fails to recall the names of my dogs and cats, and he will come into the exam room and sit on the floor with my dogs, stroking them and making them feel comfortable.

4) Not only has Dr. Bonavera stayed past closing to care for my animals, but in two emergency instances he went above and beyond any other vet I've ever known. In both cases CCAH was *closed*, but Dr. B volunteered to come into the clinic to administer care to my dogs. I did not have to go to an unknown vet at a random ER and pay an exorbitant fee.

From vaccinations and spaying to a dislodged eyeball and tumor removal, my pets have been to CCAH for many different types of care. Without exception, they (and I) have been treated compassionately and with the highest of medical standards by Dr. Bonavera.

I've never written an online "review" such as this before, but knowing how important and how difficult it is to find a competent vet, I felt compelled to do so. As an animal lover, I would never recommend a veterinarian to others whom I myself did not trust 100%. Plain and simple, Dr. Bonavera is dedicated, loyal and has successfully kept my dogs and cats happy and healthy!

5
★★★★★

I had never before met nor did I know of Dr. J.J. Bonavera when I rushed my Yorkie into the after-hours vet clinic where he worked 7 years ago. New to Santa Clarita and without a local vet, I became frantic when my tiny dog Max had his throat torn open by a 100+ pound Akita. I consider myself extremely blessed to have found Dr. B that night, as he not only saved Max's life, but has in the years since provided all of my pets with exceptional healthcare. When I learned Dr. B had opened Canyon Country Animal Hospital, my animals and I were proudly amongst his first patients.

Having had many pets all of my life as well as a 15 year-long career in the retail pet industry, I have used several veterinarians. I take great offense to the insinuation that Dr. B is "all about the money" suggesting he puts profits ahead of pets. This is simply NOT the case when it comes to Dr. B & CCAH, and I have personal experience to buttress this bogus accusation:

1) When I have been in dire straits financially, Dr. B has either discounted his services, let me post date a check, sent me a bill or let me make monthly payments. As a lifelong pet owner, I have never had a vet such as this, who puts his patients' care ahead of money. Frankly, it is unheard of for a vet to render services *before* collecting payment.

2) Dr. B has not only *always* returned phone calls I've made to him, but has also several times called on his own to find out how my animals were feeling following a visit. Plus, he often answers my questions over the phone, which saves me an otherwise unneccesary vet visit and exam fee.

3) As others have attested to, Dr. Bonavera is stellar at becoming personally aquainted with his pet and people patients. He never fails to recall the names of my dogs and cats, and he will come into the exam room and sit on the floor with my dogs, stroking them and making them feel comfortable.

4) Not only has Dr. Bonavera stayed past closing to care for my animals, but in two emergency instances he went above and beyond any other vet I've ever known. In both cases CCAH was *closed*, but Dr. B volunteered to come into the clinic to administer care to my dogs. I did not have to go to an unknown vet at a random ER and pay an exorbitant fee.

From vaccinations and spaying to a dislodged eyeball and tumor removal, my pets have been to CCAH for many different types of care. Without exception, they (and I) have been treated compassionately and with the highest of medical standards by Dr. Bonavera.

I've never written an online "review" such as this before, but knowing how important and how difficult it is to find a competent vet, I felt compelled to do so. As an animal lover, I would never recommend a veterinarian to others whom I myself did not trust 100%. Plain and simple, Dr. Bonavera is dedicated, loyal and has successfully kept my dogs and cats happy and healthy!

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Dr. Bonavera is a wonderful, intelligent and compassionate man who truly loves animals. He saved my dog's life even before his office opened. One of my dogs was violently ill...i was desperately looking for an emergency vet when i came across Canyon Country Animal Hospital and called. Dr. B. answered and informed me that the offices were not opened yet....he stayed on the phone with me, calmed me down, diagnosed my dog and then drove to my house in Castaic, across town, and treated her...he was there for about 2 hrs. and didn't charge me for half of what he could have....Dr. B. has never shown anything other than true love and caring for all of my dogs....when we go to the office he always spends time with each of my dogs, giving them attention and love...this is only one of the many wonderful experiences i've had with Dr. B. and my precious babies!!!! i can't say enough...

5
★★★★★

Dr. Bonavera is a wonderful, intelligent and compassionate man who truly loves animals. He saved my dog's life even before his office opened. One of my dogs was violently ill...i was desperately looking for an emergency vet when i came across Canyon Country Animal Hospital and called. Dr. B. answered and informed me that the offices were not opened yet....he stayed on the phone with me, calmed me down, diagnosed my dog and then drove to my house in Castaic, across town, and treated her...he was there for about 2 hrs. and didn't charge me for half of what he could have....Dr. B. has never shown anything other than true love and caring for all of my dogs....when we go to the office he always spends time with each of my dogs, giving them attention and love...this is only one of the many wonderful experiences i've had with Dr. B. and my precious babies!!!! i can't say enough...

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We strongly recommend to use Canyon Country Animal hospital for what it has been offering:- staff courteous and professional services,- good honest advises from Dr. Bonavera (which work!),- clean and pleasant environment,- fear prices (for services, medicine, pet food, etc.).We started to use Canyon Country Animal hospital services two years ago when we moved to Santa Clarita from Glendale, CA in March 2006. At that time our four-year old Cockier Spaniel, Max, has had an on-going skin condition and ear infection problem. Before turning for help to Dr. Bonavera, we unsuccessfully tried to resolve Max' skin condition in other animal hosptials in Glendale and Burbank at a cost of thousands of dollars for diverse lab tests and medicine. Thanks to Dr. Bonavera's practical advises (related to type of food and flea control medicine), Max' skin condition was almost instantly resolved. Doctor's advises also have helped us to keep Max' ear infection problem under control. In summary, during the last two years we have been receiving wonderful services from Dr. Bonavera and his staff at fair prices. :) On Max' behalf, we encourage you to:- use Canyon Country Animal hospital services and- be sceptical about anoniumus negative reviews.All the best to you and your pets!

5
★★★★★

We strongly recommend to use Canyon Country Animal hospital for what it has been offering:- staff courteous and professional services,- good honest advises from Dr. Bonavera (which work!),- clean and pleasant environment,- fear prices (for services, medicine, pet food, etc.).We started to use Canyon Country Animal hospital services two years ago when we moved to Santa Clarita from Glendale, CA in March 2006. At that time our four-year old Cockier Spaniel, Max, has had an on-going skin condition and ear infection problem. Before turning for help to Dr. Bonavera, we unsuccessfully tried to resolve Max' skin condition in other animal hosptials in Glendale and Burbank at a cost of thousands of dollars for diverse lab tests and medicine. Thanks to Dr. Bonavera's practical advises (related to type of food and flea control medicine), Max' skin condition was almost instantly resolved. Doctor's advises also have helped us to keep Max' ear infection problem under control. In summary, during the last two years we have been receiving wonderful services from Dr. Bonavera and his staff at fair prices. :) On Max' behalf, we encourage you to:- use Canyon Country Animal hospital services and- be sceptical about anoniumus negative reviews.All the best to you and your pets!

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As I read some of the other reviews of Canyon Country Animal Hospital, I am compelled to write my own. I have been a client of the Animal Hospital since it opened in April 2002 and have always received compassionate and honest service from the doctors and staff. My three dogs and three cats have had numerous visits, from typical vaccinations to late night emergencies and leg fractures. Pricing has been extremely competitive(if not lower) than other vets in the area (and I've checked many.) And, I've never experienced a time that I felt the hospital was unclean. In fact, usually someone is cleaning all around you throughout your visit. The floors are spotless for the animal traffic that goes through there.Dr. Bonavera may be difficult to understand at times, but since when did an accent make someone any less capable and knowledgeable? I have never met a more compassionate and dedicated animal lover whom I completely trust with my animals' well being.I encourage you to form your own opinions and not be swayed by vindictive and mean spirited reviewers who thrive on failure.

Santa Clarita lost one of the most compassionate veterinarians with the recent passing of Dr. Juan Jose Bonavera.

His memorial service will be Monday, Dec 15 at 11:30 AM at St. Clare Church, Canyon Country.

5
★★★★★

As I read some of the other reviews of Canyon Country Animal Hospital, I am compelled to write my own. I have been a client of the Animal Hospital since it opened in April 2002 and have always received compassionate and honest service from the doctors and staff. My three dogs and three cats have had numerous visits, from typical vaccinations to late night emergencies and leg fractures. Pricing has been extremely competitive(if not lower) than other vets in the area (and I've checked many.) And, I've never experienced a time that I felt the hospital was unclean. In fact, usually someone is cleaning all around you throughout your visit. The floors are spotless for the animal traffic that goes through there.Dr. Bonavera may be difficult to understand at times, but since when did an accent make someone any less capable and knowledgeable? I have never met a more compassionate and dedicated animal lover whom I completely trust with my animals' well being.I encourage you to form your own opinions and not be swayed by vindictive and mean spirited reviewers who thrive on failure.

Santa Clarita lost one of the most compassionate veterinarians with the recent passing of Dr. Juan Jose Bonavera.

His memorial service will be Monday, Dec 15 at 11:30 AM at St. Clare Church, Canyon Country.

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I use Dr. B for both my personal pets as well as for our non-profit rescue. His diagnoses' have always been accurate. I left Dr. Grewal's practice in Valencia as I felt he was not compassionate, and his fees were outrageous. Dr. B is clearly an animal lover. True, the facility was a bit more modern, but my pets don't care about modern. I am there for great veterinary care at the best possible price. I've never been charged the fees I was at Dr. Grewal's office. Cyn Ctry Hospital has always been reasonable. The vet techs are awesome. Additionally, when I've had an emergency, they've taken us in quickly. Surgeries have gone off without a hitch.
I have recommended Dr. B to others and will continue to do so.

4
★★★★☆

I use Dr. B for both my personal pets as well as for our non-profit rescue. His diagnoses' have always been accurate. I left Dr. Grewal's practice in Valencia as I felt he was not compassionate, and his fees were outrageous. Dr. B is clearly an animal lover. True, the facility was a bit more modern, but my pets don't care about modern. I am there for great veterinary care at the best possible price. I've never been charged the fees I was at Dr. Grewal's office. Cyn Ctry Hospital has always been reasonable. The vet techs are awesome. Additionally, when I've had an emergency, they've taken us in quickly. Surgeries have gone off without a hitch.
I have recommended Dr. B to others and will continue to do so.

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0 out of 1 people found this review helpful.

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I have taken my dog to Canyon Country for the last six months. The staff is really nice, though the receptionists dont seem that knowledgeable of dog injuries. I've been disappointed at times by the lack of professionalism and bad communication (they tell me to come in but then when I get there, the doctor isnt there and I have to wait an hour with a bleeding dog), but my dog has always been treated well by Dr. Bonavera and treated accurately. In regard to the costs, I chose Canyon Country because it is the cheapest in the area and vet bills add up really quick, and I have had my share of them. I have found Canyon Country to be the most affordable in the area, and just want to remind people that animal bills are expensive because unlike you, they dont have insurance eating most of the costs, so it always seems ridiculously priced. I have signed my little dog up for insurance through ASPCA to help with these costs and it has been helpful so far to reduce costs. Dr. Bonavera is very difficult to understand, so you might have to keep asking questions. His techs are excellent and might be better to talk to. I feel reasonably confident that he knows what he is doing and is truly an animal lover. Everytime he comes in the room, he sits and holds my dog for several minutes just petting him and saying how cute he is. In my experience, this is unique in a vet. I recommend getting insurance for your pet if the cost is the problem. I have taken my dog to closer and more expensive clinics and been horrified at the lack of sanitation, poor service, and arrogant doctors. I'm not entirely thrilled with the sanitation at Canyon Country, but the staff is respectful toward you and your pet and will probably diagnose him right (I'd given them 90% accuracy) and it is the most affordable (I've researched lots of clinics). Not my favorite clinic in the world, but I've been to worse, and am grateful for Dr. B's help even if he is difficult to understand and the hosptial could do with some rennovations and upgrades.

4
★★★★☆

I have taken my dog to Canyon Country for the last six months. The staff is really nice, though the receptionists dont seem that knowledgeable of dog injuries. I've been disappointed at times by the lack of professionalism and bad communication (they tell me to come in but then when I get there, the doctor isnt there and I have to wait an hour with a bleeding dog), but my dog has always been treated well by Dr. Bonavera and treated accurately. In regard to the costs, I chose Canyon Country because it is the cheapest in the area and vet bills add up really quick, and I have had my share of them. I have found Canyon Country to be the most affordable in the area, and just want to remind people that animal bills are expensive because unlike you, they dont have insurance eating most of the costs, so it always seems ridiculously priced. I have signed my little dog up for insurance through ASPCA to help with these costs and it has been helpful so far to reduce costs. Dr. Bonavera is very difficult to understand, so you might have to keep asking questions. His techs are excellent and might be better to talk to. I feel reasonably confident that he knows what he is doing and is truly an animal lover. Everytime he comes in the room, he sits and holds my dog for several minutes just petting him and saying how cute he is. In my experience, this is unique in a vet. I recommend getting insurance for your pet if the cost is the problem. I have taken my dog to closer and more expensive clinics and been horrified at the lack of sanitation, poor service, and arrogant doctors. I'm not entirely thrilled with the sanitation at Canyon Country, but the staff is respectful toward you and your pet and will probably diagnose him right (I'd given them 90% accuracy) and it is the most affordable (I've researched lots of clinics). Not my favorite clinic in the world, but I've been to worse, and am grateful for Dr. B's help even if he is difficult to understand and the hosptial could do with some rennovations and upgrades.

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2 out of 2 people found this review helpful.

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Yes he is difficult to understand, but my dogs dont hear the accent, I have 3 American Staffordshire's and he has actually saved the life of 2 of them. The most recent being this weekend when my husband rolled his car severly injuring our "girl" of course it was at night so we had to rush her to the ER vet, who worked and worked on her but other than the obvious places could not find the source of her major bleeding. the next moring when I transfered her to Dr. B. he was with her for 2 minutes and diagnosed her massive internal bleeding, immediately opened her up and saved her life. He has been nothing but wonderful to us, he will take payments in these types of emergencies I have heard other poeple say it too. He is a top notch anilmal lover and doctor.Nor have I found that he is any more costly than the other GOOD VETS in the area, remember people you get what you pay for. I for one will be using Dr. B. and his staff for the duration of my dogs lives, and I will ALWAYS recommend him to those I know and those I dont.

5
★★★★★

Yes he is difficult to understand, but my dogs dont hear the accent, I have 3 American Staffordshire's and he has actually saved the life of 2 of them. The most recent being this weekend when my husband rolled his car severly injuring our "girl" of course it was at night so we had to rush her to the ER vet, who worked and worked on her but other than the obvious places could not find the source of her major bleeding. the next moring when I transfered her to Dr. B. he was with her for 2 minutes and diagnosed her massive internal bleeding, immediately opened her up and saved her life. He has been nothing but wonderful to us, he will take payments in these types of emergencies I have heard other poeple say it too. He is a top notch anilmal lover and doctor.Nor have I found that he is any more costly than the other GOOD VETS in the area, remember people you get what you pay for. I for one will be using Dr. B. and his staff for the duration of my dogs lives, and I will ALWAYS recommend him to those I know and those I dont.

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2 out of 3 people found this review helpful.

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I brought my lab here for a cough, because my regular vet's teenage receptionist told me he was not available and I was worried. The "doctors" at Canyon Country Animal Hospital told me it was rat poisoning (!) and insisted she be put on an IV right away, she spent the night. They told me to call the police and report it. I freaked out trying to imagine where she could've gotten rat poison! The next day they said it must have been an amphetamine instead (I guess because she's hyper) and they gave her anti-seizure medication! They charged me $700. for all of this and never addressed the cough at all.
When I took her to my regular vet then (Adobe) Dr. Mushkot had no idea what they were thinking. If it had been rat poison, she would not be coughing, and if it was just a cough, there would be no worry of seizures...
So I was screwed badly by this place and they took advantage of my situation. Not recommended.

1
★☆☆☆☆

I brought my lab here for a cough, because my regular vet's teenage receptionist told me he was not available and I was worried. The "doctors" at Canyon Country Animal Hospital told me it was rat poisoning (!) and insisted she be put on an IV right away, she spent the night. They told me to call the police and report it. I freaked out trying to imagine where she could've gotten rat poison! The next day they said it must have been an amphetamine instead (I guess because she's hyper) and they gave her anti-seizure medication! They charged me $700. for all of this and never addressed the cough at all.
When I took her to my regular vet then (Adobe) Dr. Mushkot had no idea what they were thinking. If it had been rat poison, she would not be coughing, and if it was just a cough, there would be no worry of seizures...
So I was screwed badly by this place and they took advantage of my situation. Not recommended.

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1 out of 3 people found this review helpful.

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We bring our guinea pigs to Dr. Bonavera, and are very happy with him. He successfully performed a highly risky operation on one of our guinea pigs. He appears quite knowledgable, and I would recommend him for small animal care. Prices are very good here as well. When you call with an emergency, Dr. B will often come into the office on his day off. It's nice to have such a caring vet.

4
★★★★☆

We bring our guinea pigs to Dr. Bonavera, and are very happy with him. He successfully performed a highly risky operation on one of our guinea pigs. He appears quite knowledgable, and I would recommend him for small animal care. Prices are very good here as well. When you call with an emergency, Dr. B will often come into the office on his day off. It's nice to have such a caring vet.

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2 out of 3 people found this review helpful.

More about Canyon Country Animal Hospital

Vaccination Dentistry Spay and Neuter Intensive Care Ultra Sounds EKG In-House Laboratory Major Traumas Oxygen Therapy Orthopedics Endoscopy X-Rays/Ultrasound Electro and Cryosurgery Blood/Plasma Transfusions Oxygen Cage Medi

 

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