VCA West Los Angeles Animal Hospital

★★★☆☆
  • 1900 S Sepulveda Blvd

    Los Angeles, CA 90025

    Map & Directions
  • 424-465-3278

About VCA West Los Angeles Animal Hospital

Categories
  • Veterinarians
Hours
M-Su 24hr
Associations
  • American Animal Hospital Association (AAHA)
Year Established
  • 1984
Keywords
  • vet
  • veterinarian
  • animal hospital
  • animal clinic
  • VCA
  • veterinary hospital
  • VCA Hospitals
  • vets in
  • vet hospital
  • pet clinic
  • vet in
  • pet hospital
  • vet clinic
Brands
  • Avians
  • Cats
  • Dogs
  • Exotics
  • Pocket Pets
  • Pot-bellied Pigs
  • Rabbits
  • Reptiles
Services
  • Advanced Care Services
  • Allergy & Itchy Skin Relief
  • Diabetes Treatment (Canine & Feline)
  • Diagnostics
  • Diet & Nutrition
  • Disease Treatment
  • Flea & Tick Control
  • General Care
  • Heartworm Disease Treatment (Canine & Feline)
  • Internal medicine
  • Medications/Prescriptions
  • Parasite Control
  • Pet Wellness Exams
  • Physical Examinations
  • Preventive Care
  • Primary Care
  • Puppy & Kitten Wellness
  • Senior Pet Wellness
  • Spay & Neuter
  • Vaccines & Vaccinations
  • Weight Loss Programs

Pets & Animals

Pets & Animals
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Bios - VCA West Los Angeles Animal Hospital
    3.0571 35
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    .

    My 7 year old Doberman is my baby so I freaked out when she was fine one minute and unable to walk the next. Our vet diagnosed Wobblers and referred us to this hospital for surgery and I admit, I was a little nervous after reading some of the reviews. However, from the second we arrived to the second we took our dog home, our experience was a good one.

    The staff was friendly and plentiful - you can't walk 3 feet without running into someone who works there. The neurologist we saw (Dr. Carerra) was AMAZING and explained everything to us using terminology we understood. She was not only familiar with the surgery itself but with the breed and I felt comfortable leaving her in her hands. They promised phone calls to follow up and they came as promised. When we had questions, they took their time to answer them. I never felt rushed or like I was bothering anyone. We never waited more than 10 minutes to see someone either.

    I will agree that this place isn't cheap. I think a lot of the negative reviews are due to this but I can't in good conscience rate it based on that alone. The place is immaculate, it's huge, the doctors are experienced and it's got state of the art equipment - you really can't ask for more. I believe you pay for what you get and I feel that while they do charge more than other places, it's worth every penny.

    My dog is home now and has starting to slowly walk again. I won't return to this office for regular visits (I avoid LA like the plague) but I am very, very thankful they were there for us when we needed them. I can't recommend them enough.

    5
    ★★★★★

    My 7 year old Doberman is my baby so I freaked out when she was fine one minute and unable to walk the next. Our vet diagnosed Wobblers and referred us to this hospital for surgery and I admit, I was a little nervous after reading some of the reviews. However, from the second we arrived to the second we took our dog home, our experience was a good one.

    The staff was friendly and plentiful - you can't walk 3 feet without running into someone who works there. The neurologist we saw (Dr. Carerra) was AMAZING and explained everything to us using terminology we understood. She was not only familiar with the surgery itself but with the breed and I felt comfortable leaving her in her hands. They promised phone calls to follow up and they came as promised. When we had questions, they took their time to answer them. I never felt rushed or like I was bothering anyone. We never waited more than 10 minutes to see someone either.

    I will agree that this place isn't cheap. I think a lot of the negative reviews are due to this but I can't in good conscience rate it based on that alone. The place is immaculate, it's huge, the doctors are experienced and it's got state of the art equipment - you really can't ask for more. I believe you pay for what you get and I feel that while they do charge more than other places, it's worth every penny.

    My dog is home now and has starting to slowly walk again. I won't return to this office for regular visits (I avoid LA like the plague) but I am very, very thankful they were there for us when we needed them. I can't recommend them enough.

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    .

    My 7 year old Doberman is my baby so I freaked out when she was fine one minute and unable to walk the next. Our vet diagnosed Wobblers and referred us to this hospital for surgery and I admit, I was a little nervous after reading some of

    3
    ★★★★★

    My 7 year old Doberman is my baby so I freaked out when she was fine one minute and unable to walk the next. Our vet diagnosed Wobblers and referred us to this hospital for surgery and I admit, I was a little nervous after reading some of

    .

    killed our dog. :,( What more is there to say?

    1
    ★☆☆☆☆

    killed our dog. :,( What more is there to say?

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    .

    My best friend in the world, my dog, trusted me, I in turn trusted VCA Animal Hospital. My regular vet had recommended them as they had a neurologist on staff that could perhaps discover the cause of my golden retrievers paralyized rear legs. I was given a tour, told of the 24hr Emergency hospital capabilities and lead to believe my boy was in good hands. $5,000 later the Dr could only tell me what he didnt have, not what he had. A couple nights later I saw that my boy was breathing shallow and his gums pale. I called the Emergency line at VCA and the Dr that was working that night answered. I explained his symptoms, told her he was a patient there. She said to bring him in right away. I told her I would be there in 15-20 mins and that he weighed about 75lbs and was too heavy for me to carry up to the 2nd floor Emergency room. She told me that she would have two orderlies waiting with a gurney in the parking lot when we got there. While enroute I called again, a woman in charge at the desk answered. I explained to her who I was, that I had just spoke to the dr, that my dogs breathing was worsening and to have everything ready to assist...gurney and help in the parking lot, I would be there in 5 mins she said they were ready....As I exited the 405frwy I called again and told her I was a min away and now pulling into your parking garage. I got out of my car and there was no one in sight, no gurney, no orderlies. My boy was barely breathing and looked at me with panic and fear in his eyes, I didnt know how to help him. I called the Emergency room again screaming Where are you?? Where's the gurney? Where are the orderlies? She replied Oh, I'm sending them down now. I waited....my boy died in my arms, I tried blowing air into his lungs. I called this so called Emergency room again crying, pleading for help and was told they're coming. Finally one orderly walked into the garage with no gurney and in no particular hurry. I screamed for him to get over here and help, we were trying to lift him when finally a second orderly showed up with a gurney. CPR was not initiated until after the elevator ride up to the 2nd floor and he was taken into the examination room and someone came out to tell me he wasnt breathing and didnt have a pulse did I want them to perform CPR?
    To know one in particular, I kept repeating why werent you ready? The woman at the front desk said that I had spoken to her on the phone and that they do have other patients you know and that her two orderlies were busy with another patient and what did I expect? Did I really expect them to just stop helping the other patient and stand around in the parking garage for 20 mins waiting for me? Resisting the urge to rip this bitches throat out I sat down trying to take in what had happened, praying for my boy. The Dr came out to say he was gone, I asked several times why werent you ready? The Dr finally said well if it makes you feel any better even if we had been I'm pretty sure it wouldnt have made a difference. All things considered from what I experienced and observed, of that Im sure. I counted no less than 5 people working that night, two at the front desk standing around talking, two orderlies and the Dr. I was the only person in the waiting room, there were no other emergencies. Even if they had just left a gurney in the parking area I would have brought him up myself. Do you have any idea how helpless I felt watching my best friend die in my arms while life saving help was just a few feet away? After pleading and begging for help they just didnt care. This place shouldnt be in business.

    1
    ★☆☆☆☆

    My best friend in the world, my dog, trusted me, I in turn trusted VCA Animal Hospital. My regular vet had recommended them as they had a neurologist on staff that could perhaps discover the cause of my golden retrievers paralyized rear legs. I was given a tour, told of the 24hr Emergency hospital capabilities and lead to believe my boy was in good hands. $5,000 later the Dr could only tell me what he didnt have, not what he had. A couple nights later I saw that my boy was breathing shallow and his gums pale. I called the Emergency line at VCA and the Dr that was working that night answered. I explained his symptoms, told her he was a patient there. She said to bring him in right away. I told her I would be there in 15-20 mins and that he weighed about 75lbs and was too heavy for me to carry up to the 2nd floor Emergency room. She told me that she would have two orderlies waiting with a gurney in the parking lot when we got there. While enroute I called again, a woman in charge at the desk answered. I explained to her who I was, that I had just spoke to the dr, that my dogs breathing was worsening and to have everything ready to assist...gurney and help in the parking lot, I would be there in 5 mins she said they were ready....As I exited the 405frwy I called again and told her I was a min away and now pulling into your parking garage. I got out of my car and there was no one in sight, no gurney, no orderlies. My boy was barely breathing and looked at me with panic and fear in his eyes, I didnt know how to help him. I called the Emergency room again screaming Where are you?? Where's the gurney? Where are the orderlies? She replied Oh, I'm sending them down now. I waited....my boy died in my arms, I tried blowing air into his lungs. I called this so called Emergency room again crying, pleading for help and was told they're coming. Finally one orderly walked into the garage with no gurney and in no particular hurry. I screamed for him to get over here and help, we were trying to lift him when finally a second orderly showed up with a gurney. CPR was not initiated until after the elevator ride up to the 2nd floor and he was taken into the examination room and someone came out to tell me he wasnt breathing and didnt have a pulse did I want them to perform CPR?
    To know one in particular, I kept repeating why werent you ready? The woman at the front desk said that I had spoken to her on the phone and that they do have other patients you know and that her two orderlies were busy with another patient and what did I expect? Did I really expect them to just stop helping the other patient and stand around in the parking garage for 20 mins waiting for me? Resisting the urge to rip this bitches throat out I sat down trying to take in what had happened, praying for my boy. The Dr came out to say he was gone, I asked several times why werent you ready? The Dr finally said well if it makes you feel any better even if we had been I'm pretty sure it wouldnt have made a difference. All things considered from what I experienced and observed, of that Im sure. I counted no less than 5 people working that night, two at the front desk standing around talking, two orderlies and the Dr. I was the only person in the waiting room, there were no other emergencies. Even if they had just left a gurney in the parking area I would have brought him up myself. Do you have any idea how helpless I felt watching my best friend die in my arms while life saving help was just a few feet away? After pleading and begging for help they just didnt care. This place shouldnt be in business.

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    1 out of 1 people found this review helpful.

    .

    I had a cat with cancer & we saw mainly a specialist at this clinic but also several general practice vets & technicians over the course of several months. What struck me most was their profound indifference towards my pet's care & towards my goals & abilities to deal with the problem. At times the treatment was aggressive and at others, utterly careless. Only once out of numerous visits did they provide a written fee estimate for the treatment plan. All other estimates were verbal & consistently 25-50% below the final bill. A few times when I questioned the bill the specialist admitted I was overcharged & agreed to credit my account, for which I was grateful, but to repeatedly overcharge clients is sloppy & arrogant. I was always aware that for them this was strictly a financial transaction & that I needed to question everything including the treatments. Several drugs were prescribed with little disclosure about side affects some of which actually hurt my pet & one that was ""way off label"" that the manufacturer published a warning that it could be deadly if used on cats.\r\n\r\nSince I felt they were untrustworthy I relied on another vet to check their clinical advice at each step in the process. I tried to find another specialist to take over the case altogether, I asked for a referral from local vets as well as out of town vets that were directly involved with my cat's case, but none were identified. What I learned was you must find another vet outside of this clinic, one who respects appropriate pet care as well as the goals & abilities of the client, to stay closely involved to provide a necessary 2nd opinion. This increased my costs but was necessary to help me sort out inappropriate treatment due to aggressiveness and/or indifference versus appropriate care. It seemed clear that their conflict of interest, that is whether to provide appropriate care versus meeting their projected billings for the month, put me at a tremendous disadvantage so I needed outside help.\r\n\r\nI would never use this clinic again for any reason whatsoever. From a clinical perspective what started out as a very strong treatment plan turned into an abysmal level of care, one that at times actually hurt my cat due to carelessness. The indifference towards my financial & physical abilities to deal with my pet's problem was astounding. I found dealing with this clinic brought with it a high degree of risk & stress for both my pet & me. Buyer be very wary of this clinic.\r\n

    0
    ★☆☆☆☆

    I had a cat with cancer & we saw mainly a specialist at this clinic but also several general practice vets & technicians over the course of several months. What struck me most was their profound indifference towards my pet's care & towards my goals & abilities to deal with the problem. At times the treatment was aggressive and at others, utterly careless. Only once out of numerous visits did they provide a written fee estimate for the treatment plan. All other estimates were verbal & consistently 25-50% below the final bill. A few times when I questioned the bill the specialist admitted I was overcharged & agreed to credit my account, for which I was grateful, but to repeatedly overcharge clients is sloppy & arrogant. I was always aware that for them this was strictly a financial transaction & that I needed to question everything including the treatments. Several drugs were prescribed with little disclosure about side affects some of which actually hurt my pet & one that was ""way off label"" that the manufacturer published a warning that it could be deadly if used on cats.\r\n\r\nSince I felt they were untrustworthy I relied on another vet to check their clinical advice at each step in the process. I tried to find another specialist to take over the case altogether, I asked for a referral from local vets as well as out of town vets that were directly involved with my cat's case, but none were identified. What I learned was you must find another vet outside of this clinic, one who respects appropriate pet care as well as the goals & abilities of the client, to stay closely involved to provide a necessary 2nd opinion. This increased my costs but was necessary to help me sort out inappropriate treatment due to aggressiveness and/or indifference versus appropriate care. It seemed clear that their conflict of interest, that is whether to provide appropriate care versus meeting their projected billings for the month, put me at a tremendous disadvantage so I needed outside help.\r\n\r\nI would never use this clinic again for any reason whatsoever. From a clinical perspective what started out as a very strong treatment plan turned into an abysmal level of care, one that at times actually hurt my cat due to carelessness. The indifference towards my financial & physical abilities to deal with my pet's problem was astounding. I found dealing with this clinic brought with it a high degree of risk & stress for both my pet & me. Buyer be very wary of this clinic.\r\n

    .

    AVOID THIS PLACE AT ALL COSTS! My wife took in a stray cat that showed up at our house that we were feeding. The cat was losing its hair and scratching terribly. They took blood and urine and gave the cat a cortisone shot and then charged her FIVE HUNDRED DOLLARS. At no time did they inform her of what the charges were up front. And then on top of that I got a bill for $197 dollars for lab tests a week later. So that's SEVEN HUNDRED DOLLARS for a checkup and shot for a stray cat. I don't even spend that kind of money on myself for medical care. When I called the billing office to question the bill, the billing lady very curtly informed that it was my wife's responsibility to ask what the charges were beforehand. Really? Is that how you operate an ethical business? Never before, in all my years as an animal owner would we have dreamed that any vet would charge these kinds of outrageous fees. This place is an unscrupulous, cash factory for its owners. Most of the time you're seen by young vets fresh out of school and they charge as much as the experienced guys who own this clip joint. Do yourself a huge favor and find a more ethical place.

    0
    ★☆☆☆☆

    AVOID THIS PLACE AT ALL COSTS! My wife took in a stray cat that showed up at our house that we were feeding. The cat was losing its hair and scratching terribly. They took blood and urine and gave the cat a cortisone shot and then charged her FIVE HUNDRED DOLLARS. At no time did they inform her of what the charges were up front. And then on top of that I got a bill for $197 dollars for lab tests a week later. So that's SEVEN HUNDRED DOLLARS for a checkup and shot for a stray cat. I don't even spend that kind of money on myself for medical care. When I called the billing office to question the bill, the billing lady very curtly informed that it was my wife's responsibility to ask what the charges were beforehand. Really? Is that how you operate an ethical business? Never before, in all my years as an animal owner would we have dreamed that any vet would charge these kinds of outrageous fees. This place is an unscrupulous, cash factory for its owners. Most of the time you're seen by young vets fresh out of school and they charge as much as the experienced guys who own this clip joint. Do yourself a huge favor and find a more ethical place.

    .

    AVOID THIS PLACE AT ALL COSTS! My wife took in a stray cat that showed up at our house that we were feeding. The cat was losing its hair and scratching terribly. They took blood and urine and gave the cat a cortisone shot and then charged her FIVE HUNDRED DOLLARS. At no time did they inform her of what the charges were up front. And then on top of that I got a bill for $197 dollars for lab tests a week later. So that's SEVEN HUNDRED DOLLARS for a checkup and shot for a stray cat. I don't even spend that kind of money on myself for medical care. When I called the billing office to question the bill, the billing lady very curtly informed that it was my wife's responsibility to ask what the charges were beforehand. Really? Is that how you operate an ethical business? Never before, in all my years as an animal owner would we have dreamed that any vet would charge these kinds of outrageous fees. This place is an unscrupulous, cash factory for its owners. Most of the time you're seen by young vets fresh out of school and they charge as much as the experienced guys who own this clip joint. Do yourself a huge favor and find a more ethical place.

    1
    ★☆☆☆☆

    AVOID THIS PLACE AT ALL COSTS! My wife took in a stray cat that showed up at our house that we were feeding. The cat was losing its hair and scratching terribly. They took blood and urine and gave the cat a cortisone shot and then charged her FIVE HUNDRED DOLLARS. At no time did they inform her of what the charges were up front. And then on top of that I got a bill for $197 dollars for lab tests a week later. So that's SEVEN HUNDRED DOLLARS for a checkup and shot for a stray cat. I don't even spend that kind of money on myself for medical care. When I called the billing office to question the bill, the billing lady very curtly informed that it was my wife's responsibility to ask what the charges were beforehand. Really? Is that how you operate an ethical business? Never before, in all my years as an animal owner would we have dreamed that any vet would charge these kinds of outrageous fees. This place is an unscrupulous, cash factory for its owners. Most of the time you're seen by young vets fresh out of school and they charge as much as the experienced guys who own this clip joint. Do yourself a huge favor and find a more ethical place.

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    1 out of 1 people found this review helpful.

    .

    This is the WORST, most UNCOMPASSIONATE facility to take your pet.\nI so wish I had read the other reviews, before I'd taken my baby, my dog there.\nI went to the West L.A., Sepulveda location--------you know, the one that has the fancy digital billboard, only because they GAUGE everyone for money and unneeded services, thus they can afford such fripperies.\nMy doggy had a paw that was maybe scratched and bleeding, so in my worry, I took him there. I used the ""free exam"" coupon. Absolute B.S.\nThere is no such thing as ""free"" in that hell hole.\n""Free"", to them, is code for bait and switch and upsell and lies and money-gauging.\nDoctor Rizzitano immediatly tried to sell me ear cleaner, breath strips, and more.\nWhen he finally got around to examining his paw----along with his hippie-era assistant, Mary, he only said that he needed his nails trimmed.\nI specifically asked the price.\nHe quoted me some inflated price. I still agreed to the trim ONLY, because I wanted my dog to be okay.\nBut after he and Mary took my dog away, and about three hours later, he came out and told me that they had not only trimmed his nails, but they had REMOVED his entire nail on his right paw and performed other procedures----all without previously informing me or asking for my consent!!!!!!!!!\nAnd yes, I was charged for the removal---which I NEVER consented to-----anesthesia, bandage placement, antibiotics, and a slew of other ""associated"" costs.\nWhen I expressed my shock and inability to pay all those things---that I'd never consented to-----the receptionist( some rude little ugly snot: Desiree) informed me that I'd "" not be allowed to exit until and only until"" I paid in full.\nIn misery---and out of two weeks salary----I paid. I hoped that, at least, my dear baby would be okay.\nOh, but NOOOOO. The next time I returned to have the bandage removed, Rizzitano then informedme---but never showed me----that he now had a huge new wound that would require regular bandage changes three times per week, for the next several weeks. What the EFF?!\nFor weeks and weeks , we returned for bandage changes, at some over-the-top price for EACH change.\nJust when I thought I'd never overcome the costs, anothedoctor, Dr. Musser, informed me that I'd have to let them perform a procedure, due to that wound not healing correctly. The reception staff and vets made me feel soooo guilty, that I let them go ahead-----another seven-hindred or dollars, and MORE antibiotics------ALL OF WHICH I LATER DISCOVERED WERE TOTALLY UNNECCESSARY AND DID NOTHING TO HELP HIS WOUND HEAL1111\nWhen I again tried asking the help of the office manager: Reina, some vagina( replace that with a word that begins with a C), almost cussed me out, and said that she'd not give any discount, because I should not have bought a dog/rescued a dog, if I could not afford to pay for the vet costs. Oh my God....\nI have been stuck with guilt and hurt for my doggy, eversince.\nLater, Rizzitano set an appointment for me with a different doctor----never ever telling me that that would cost an additional 150.00 dollars( in-house referral).\nI walked right into that one, totally unknowing.\nAFTER and only AFTER that appointment with the other doctor, I was struck with the added 150.00 dollars PLUS another 145.00 dollars( 290.00 total) for a splint and other costs.\nI asked to speak with REINA again-----she refused to come speak to me. She was ""too busy"" for the likes of me. Most likely being senslessly unhelpful to another pet-owner.\nI phoned her and left her messeges. No response or courtesy of any call back to me. Instead, she had one of her lackeys call me to inform me that there would still be NO discount( so there, you pet-owner).\nNow I am beside myself, trying to figure out where to go and what to do about my baby's wound that just won't heal.\nPLEASE do not go to this corporate chop-house, run by some dick-headed, uncompassionate A-holes.

    0
    ★☆☆☆☆

    This is the WORST, most UNCOMPASSIONATE facility to take your pet.\nI so wish I had read the other reviews, before I'd taken my baby, my dog there.\nI went to the West L.A., Sepulveda location--------you know, the one that has the fancy digital billboard, only because they GAUGE everyone for money and unneeded services, thus they can afford such fripperies.\nMy doggy had a paw that was maybe scratched and bleeding, so in my worry, I took him there. I used the ""free exam"" coupon. Absolute B.S.\nThere is no such thing as ""free"" in that hell hole.\n""Free"", to them, is code for bait and switch and upsell and lies and money-gauging.\nDoctor Rizzitano immediatly tried to sell me ear cleaner, breath strips, and more.\nWhen he finally got around to examining his paw----along with his hippie-era assistant, Mary, he only said that he needed his nails trimmed.\nI specifically asked the price.\nHe quoted me some inflated price. I still agreed to the trim ONLY, because I wanted my dog to be okay.\nBut after he and Mary took my dog away, and about three hours later, he came out and told me that they had not only trimmed his nails, but they had REMOVED his entire nail on his right paw and performed other procedures----all without previously informing me or asking for my consent!!!!!!!!!\nAnd yes, I was charged for the removal---which I NEVER consented to-----anesthesia, bandage placement, antibiotics, and a slew of other ""associated"" costs.\nWhen I expressed my shock and inability to pay all those things---that I'd never consented to-----the receptionist( some rude little ugly snot: Desiree) informed me that I'd "" not be allowed to exit until and only until"" I paid in full.\nIn misery---and out of two weeks salary----I paid. I hoped that, at least, my dear baby would be okay.\nOh, but NOOOOO. The next time I returned to have the bandage removed, Rizzitano then informedme---but never showed me----that he now had a huge new wound that would require regular bandage changes three times per week, for the next several weeks. What the EFF?!\nFor weeks and weeks , we returned for bandage changes, at some over-the-top price for EACH change.\nJust when I thought I'd never overcome the costs, anothedoctor, Dr. Musser, informed me that I'd have to let them perform a procedure, due to that wound not healing correctly. The reception staff and vets made me feel soooo guilty, that I let them go ahead-----another seven-hindred or dollars, and MORE antibiotics------ALL OF WHICH I LATER DISCOVERED WERE TOTALLY UNNECCESSARY AND DID NOTHING TO HELP HIS WOUND HEAL1111\nWhen I again tried asking the help of the office manager: Reina, some vagina( replace that with a word that begins with a C), almost cussed me out, and said that she'd not give any discount, because I should not have bought a dog/rescued a dog, if I could not afford to pay for the vet costs. Oh my God....\nI have been stuck with guilt and hurt for my doggy, eversince.\nLater, Rizzitano set an appointment for me with a different doctor----never ever telling me that that would cost an additional 150.00 dollars( in-house referral).\nI walked right into that one, totally unknowing.\nAFTER and only AFTER that appointment with the other doctor, I was struck with the added 150.00 dollars PLUS another 145.00 dollars( 290.00 total) for a splint and other costs.\nI asked to speak with REINA again-----she refused to come speak to me. She was ""too busy"" for the likes of me. Most likely being senslessly unhelpful to another pet-owner.\nI phoned her and left her messeges. No response or courtesy of any call back to me. Instead, she had one of her lackeys call me to inform me that there would still be NO discount( so there, you pet-owner).\nNow I am beside myself, trying to figure out where to go and what to do about my baby's wound that just won't heal.\nPLEASE do not go to this corporate chop-house, run by some dick-headed, uncompassionate A-holes.

    .

    2 1/2 years ago we turned to West VCA b/c we our old vet (larchmont) could not do the necessary tests she needed. So glad we did! our 15 year old doggie was seen by Sean Yoshimoto. Of all of the vets I've seen over the years, Sean was by far the one of a kind. He listened. He worked with us and our budget and gave us all the options. He treated our beloved dog for 2 1/2 years..we even took our dog back to him when we had moved to the desert. If I move back to LA he would be our vet for life! The great thing about that particular facility is that they can diagnose and run tests your pets may need. Our other vet (larchmont) could not do this b/c they didnt have the necessary equipment.. yet they charged pretty much the same amount.

    5
    ★★★★★

    2 1/2 years ago we turned to West VCA b/c we our old vet (larchmont) could not do the necessary tests she needed. So glad we did! our 15 year old doggie was seen by Sean Yoshimoto. Of all of the vets I've seen over the years, Sean was by far the one of a kind. He listened. He worked with us and our budget and gave us all the options. He treated our beloved dog for 2 1/2 years..we even took our dog back to him when we had moved to the desert. If I move back to LA he would be our vet for life! The great thing about that particular facility is that they can diagnose and run tests your pets may need. Our other vet (larchmont) could not do this b/c they didnt have the necessary equipment.. yet they charged pretty much the same amount.

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    1 out of 2 people found this review helpful.

    .

    I usually take my little one to a local vet clinic but my work schedule makes it difficult to get there during their business hours. I decided to take him to the VCA on Sepulveda since it is a 24 hour care facility. Yes, it's a little pricey, but I would rather have his primary care there just in case something emergent were to happen to him. Setting an appointment was easy and my little one was seen by Dr. McGrath. As I was waiting to be called (which didn't take long at all) I saw an A-list celebrity there to leave a thank you gift for Dr. McGrath! I was excited to know that my little one would be seen by him too! My little one tends to be unfriendly and Dr. McGrath was so patient and won his trust! That alone made me so ecstatic to find out my dog is capable of being nice around strangers. Dr. McGrath knows how to handle animals and you can just see a genuine care for animals given by the entire staff! I wish I could name everyone we encountered but a thanks to the entire staff for their patience, care and professionalism.

    2
    ★★★★★

    I usually take my little one to a local vet clinic but my work schedule makes it difficult to get there during their business hours. I decided to take him to the VCA on Sepulveda since it is a 24 hour care facility. Yes, it's a little pricey, but I would rather have his primary care there just in case something emergent were to happen to him. Setting an appointment was easy and my little one was seen by Dr. McGrath. As I was waiting to be called (which didn't take long at all) I saw an A-list celebrity there to leave a thank you gift for Dr. McGrath! I was excited to know that my little one would be seen by him too! My little one tends to be unfriendly and Dr. McGrath was so patient and won his trust! That alone made me so ecstatic to find out my dog is capable of being nice around strangers. Dr. McGrath knows how to handle animals and you can just see a genuine care for animals given by the entire staff! I wish I could name everyone we encountered but a thanks to the entire staff for their patience, care and professionalism.

    Pros: Friendly staff, celebrity sighting

    Cons: Fees - put they're worth it!

    .

    Thank you VCA staff for taking care of my little Yorkie!! Dr. McGrath was able to get my usually unfriendly dog to warm up to him. Thank you for fixing his ears! I will recommend VCA and Dr. McGrath to all pet owners I know!

    4
    ★★★★☆

    Thank you VCA staff for taking care of my little Yorkie!! Dr. McGrath was able to get my usually unfriendly dog to warm up to him. Thank you for fixing his ears! I will recommend VCA and Dr. McGrath to all pet owners I know!

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    .

    Take your pet directly to VCA WLA at the first signs of trouble. My beloved Radar got to Dave Bruyette and VCA WLA too late - had I taken him in at the first signs something was wrong (over-appetite and going outside box) we would have had a much better shot at beating Radar's IBD. Instead I waited a week or two too long, went to Value Vet after having dumped Westside Hospital for Cats and VCA Wilshire, and then went to Dave for ultrasound and a consult. Worked with him for a few weeks trying to get Radar to respond to the protocol which was totally correct and had no needless procedures or extraordinary measures, drugs or costs, in fact, I needed to push for more aggressive care. It was very easy to communicate by e-mail. Ten years ago, VCA West LA helped me manage my FeLV cat Chloe for happy years more than she would have had. Sadly, Radar passed away today, in my arms, with the compassionate care of VCA WLA. The front of the office and the pharmacy can be chaotic, and you need to check dosages and such, but if you even suspect a whiff that your cat is sick, go here. Now.

    2
    ★★★★★

    Take your pet directly to VCA WLA at the first signs of trouble. My beloved Radar got to Dave Bruyette and VCA WLA too late - had I taken him in at the first signs something was wrong (over-appetite and going outside box) we would have had a much better shot at beating Radar's IBD. Instead I waited a week or two too long, went to Value Vet after having dumped Westside Hospital for Cats and VCA Wilshire, and then went to Dave for ultrasound and a consult. Worked with him for a few weeks trying to get Radar to respond to the protocol which was totally correct and had no needless procedures or extraordinary measures, drugs or costs, in fact, I needed to push for more aggressive care. It was very easy to communicate by e-mail. Ten years ago, VCA West LA helped me manage my FeLV cat Chloe for happy years more than she would have had. Sadly, Radar passed away today, in my arms, with the compassionate care of VCA WLA. The front of the office and the pharmacy can be chaotic, and you need to check dosages and such, but if you even suspect a whiff that your cat is sick, go here. Now.

    Pros: Strong medicine

    Cons: Chaotic front office

    .

    Take your pet directly to VCA WLA at the first signs of trouble. My beloved Radar got to Dave Bruyette and VCA WLA too late - had I taken him in at the first signs something was wrong (over-appetite and going outside box) we would have had a much better shot at beating Radar's IBD. Instead I waited a week or two too long, went to Value Vet after having dumped Westside Hospital for Cats and VCA Wilshire, and then went to Dave for ultrasound and a consult. Worked with him for a few weeks trying to get Radar to respond to the protocol which was totally correct and had no needless procedures or extraordinary measures, drugs or costs, in fact, I needed to push for more aggressive care. It was very easy to communicate by e-mail. Ten years ago, VCA West LA helped me manage my FeLV cat Chloe for happy years more than she would have had. Sadly, Radar passed away today, in my arms, with the compassionate care of VCA WLA. The front of the office and the pharmacy can be chaotic, and you need to check dosages and such, but if you even suspect a whiff that your cat is sick, go here. Now.

    5
    ★★★★★

    Take your pet directly to VCA WLA at the first signs of trouble. My beloved Radar got to Dave Bruyette and VCA WLA too late - had I taken him in at the first signs something was wrong (over-appetite and going outside box) we would have had a much better shot at beating Radar's IBD. Instead I waited a week or two too long, went to Value Vet after having dumped Westside Hospital for Cats and VCA Wilshire, and then went to Dave for ultrasound and a consult. Worked with him for a few weeks trying to get Radar to respond to the protocol which was totally correct and had no needless procedures or extraordinary measures, drugs or costs, in fact, I needed to push for more aggressive care. It was very easy to communicate by e-mail. Ten years ago, VCA West LA helped me manage my FeLV cat Chloe for happy years more than she would have had. Sadly, Radar passed away today, in my arms, with the compassionate care of VCA WLA. The front of the office and the pharmacy can be chaotic, and you need to check dosages and such, but if you even suspect a whiff that your cat is sick, go here. Now.

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    I had to take my dogs to see Dr. Tsugawa (veterinary cardiologist) and Dr. Chang (veterinary ophthalmologist) on different occasions at VCA West Los Angeles Animal Hospital.\n\nMy min pin has hemangiosarcoma along with diabetes and also some serious cardiac issues. Dr. Lynette Tsugawa was so amazing and was great with my 17 year old min pin. And my min pin is now managing well. \n\nDr. Michael Chang performed a debridement and keratotomy on my dog Felix's corneal ulcer. With Dr. Chang's caring guidance and extensive experience, we came up with this treatment plan for Felix. Now Felix is well on his way to a healed eye! \n\nI am very grateful to both these veterinary specialist for their professionalism and compassionate approach to treating my dogs (and me!)\n\nI would recommend these vets to anyone whose pets are in need of a cardiologist or ophthalmologist.

    2
    ★★★★★

    I had to take my dogs to see Dr. Tsugawa (veterinary cardiologist) and Dr. Chang (veterinary ophthalmologist) on different occasions at VCA West Los Angeles Animal Hospital.\n\nMy min pin has hemangiosarcoma along with diabetes and also some serious cardiac issues. Dr. Lynette Tsugawa was so amazing and was great with my 17 year old min pin. And my min pin is now managing well. \n\nDr. Michael Chang performed a debridement and keratotomy on my dog Felix's corneal ulcer. With Dr. Chang's caring guidance and extensive experience, we came up with this treatment plan for Felix. Now Felix is well on his way to a healed eye! \n\nI am very grateful to both these veterinary specialist for their professionalism and compassionate approach to treating my dogs (and me!)\n\nI would recommend these vets to anyone whose pets are in need of a cardiologist or ophthalmologist.

    Pros: accomplished, professional, caring, compassionate

    Cons: in general..not a fan of VCA ...but make an exception here

    .

    VCA West LA is OPEN ON SUNDAYS. If you call in advance and make an appointment, you avoid paying an extra $141 for an emergency call. There is an online coupon for your first visit as well!
    After reading all the reviews on here I couldn't help but counteract the negative ones! I came in yesterday with my sick cat, didn't have to wait more than 5 minutes (this is on Sunday) and got right in to see Dr. Howe.
    Dr. Howe seemed to communicate with my cat, examined him, and then and came and discussed the plan of action. I had x amount with me, and we were able to come up with a treatment plan that was going to help my cat the most and fall within my budget. This conversation happened before anything commenced which was great.
    The vet techs were all friendly and nice.
    I highly recommend VCAWLA and am going to keep it as my emergency and weekend clinic when I can't get at my normal vet. Kudos!

    5
    ★★★★★

    VCA West LA is OPEN ON SUNDAYS. If you call in advance and make an appointment, you avoid paying an extra $141 for an emergency call. There is an online coupon for your first visit as well!
    After reading all the reviews on here I couldn't help but counteract the negative ones! I came in yesterday with my sick cat, didn't have to wait more than 5 minutes (this is on Sunday) and got right in to see Dr. Howe.
    Dr. Howe seemed to communicate with my cat, examined him, and then and came and discussed the plan of action. I had x amount with me, and we were able to come up with a treatment plan that was going to help my cat the most and fall within my budget. This conversation happened before anything commenced which was great.
    The vet techs were all friendly and nice.
    I highly recommend VCAWLA and am going to keep it as my emergency and weekend clinic when I can't get at my normal vet. Kudos!

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    I have never commented on a review of my service before. I do not typically make comments on these sites. However I found this post to be so slanderous that I could help but post my side of this situation regarding the comments of sweets3711.\n\nFirst off it is my policy that all pets having surgery have a pre-surgical consult. This visit allows your pet to be checked for any problems that may complicate the procedure as well as giving the client a chance to meet the doctor as well as ask any questions about the surgery itself. \n\nThe day of surgery the patient is dropped off in the morning. Once the patient has recovered from anesthesia the owners are called to let them know that the procedure if finished, how everything went, and when they can pick up. Depending on how involved the surgery is the patient may or may not spend the night in the hospital. In those cases I will call again the following day to give another update as well as review the go home instructions.\n\nPatients are next seen for the suture removal typically 10-14 days following surgery. This usually takes less than five minutes but I personally examine to be sure the incision has healed completely before removing the sutures. Although it only takes a minute I recommend to my clients that they make an appointment to be sure I will be available.\n\nThis is where a problem arose with this woman. When she had arrived I was tending to a critical patient on the 2nd level of the hospital. I was informed the she had decided to come in without appointment and wanted her pet seen by me immediately. The patient I was with was far to critical to be left alone. When I received that page I sent the vet tech who works with me to go down stairs in order to bring her kitten upstairs so I could check the incision and remove the sutures. The tech was then told ""tell Dr. McGrath not to send his ######"" and went on to verbally abuse her. The tech returned in tears. The woman then left with her cat sutures still intact. \n\nThe claim that I called and screamed at her is a bold face lie (some calls are recorded at our hospital so my boss has more information than she thinks when deciding to ask her to never return to our hospital). I simply tried to explain that it is concern for the animals that led me to be unavailable at that minute. Would she want me to walk away from her kitten in the middle of surgery just because someone else showed up and demanded I drop what I'm doing? \n\nIt was in fact her abusive nature with the entire staff that led to her being asked to not return to the hospital. That is not something they take lightly. She responded with lies slandering my name on the internet. I became a vet because I want to help animals. Nobody becomes a vet because they want to get rich. It is a profession that involves alot of very expensive schooling and associated debt with salaries that are small fractions of other professions (MD Dentist etc). We do it because we love animals and we love what we do.\n\n\n\n

    2
    ★★★★★

    I have never commented on a review of my service before. I do not typically make comments on these sites. However I found this post to be so slanderous that I could help but post my side of this situation regarding the comments of sweets3711.\n\nFirst off it is my policy that all pets having surgery have a pre-surgical consult. This visit allows your pet to be checked for any problems that may complicate the procedure as well as giving the client a chance to meet the doctor as well as ask any questions about the surgery itself. \n\nThe day of surgery the patient is dropped off in the morning. Once the patient has recovered from anesthesia the owners are called to let them know that the procedure if finished, how everything went, and when they can pick up. Depending on how involved the surgery is the patient may or may not spend the night in the hospital. In those cases I will call again the following day to give another update as well as review the go home instructions.\n\nPatients are next seen for the suture removal typically 10-14 days following surgery. This usually takes less than five minutes but I personally examine to be sure the incision has healed completely before removing the sutures. Although it only takes a minute I recommend to my clients that they make an appointment to be sure I will be available.\n\nThis is where a problem arose with this woman. When she had arrived I was tending to a critical patient on the 2nd level of the hospital. I was informed the she had decided to come in without appointment and wanted her pet seen by me immediately. The patient I was with was far to critical to be left alone. When I received that page I sent the vet tech who works with me to go down stairs in order to bring her kitten upstairs so I could check the incision and remove the sutures. The tech was then told ""tell Dr. McGrath not to send his ######"" and went on to verbally abuse her. The tech returned in tears. The woman then left with her cat sutures still intact. \n\nThe claim that I called and screamed at her is a bold face lie (some calls are recorded at our hospital so my boss has more information than she thinks when deciding to ask her to never return to our hospital). I simply tried to explain that it is concern for the animals that led me to be unavailable at that minute. Would she want me to walk away from her kitten in the middle of surgery just because someone else showed up and demanded I drop what I'm doing? \n\nIt was in fact her abusive nature with the entire staff that led to her being asked to not return to the hospital. That is not something they take lightly. She responded with lies slandering my name on the internet. I became a vet because I want to help animals. Nobody becomes a vet because they want to get rich. It is a profession that involves alot of very expensive schooling and associated debt with salaries that are small fractions of other professions (MD Dentist etc). We do it because we love animals and we love what we do.\n\n\n\n

    Pros: We won't walk away from your critically ill loved one

    .

    1. Doctors and staff: A+. Compassionate staff and doctors are conscientious, professional, highly skilled this is a teaching hospital --the UCLA (or maybe LA County Hospital) of vet hospitals. My golden retriever needed major emergency surgery --he had inhaled a foxtail which formed an abscess between his lungs that attached to the lining of his heart. He was in pain, had fluid in his lungs -- the abscess had to be removed. Dr. Tina Owen performed the surgery -- she is a Diplomate, Board Certified DVM --I couldn't have asked for a better surgeon anywhere -- she was skilled, professional, compassionate, an A+. Dr. Owen's assistant, Tina Martinez is also an A+ --she was extremely knowledgeable, professional and warm. Dr. Cabrerra -also excellent -- - professional and compassionate she provided some of the post-op care. Further, the front office staff was always extremely courteous, as were the surgery techs that were taking care of the hospitalized animals.\n\nBe aware, however that the night staff for hospitalized pets are veterinary interns (have finished vet school, but are still in training) and vet techs -- there is a supervising DVM on call but not on the premises. While they all seemed quite competent, however, my mind was not completely at ease after hours in the post-surgical area. \n\n2. The Facility: This is the downside, and why I gave VCA WLA three stars instead of 5. This facility is in desperate need of remodeling - old and run down -- the front waiting area is kept very clean -- however, the hallways upstairs and the back elevators (used to visit the hospitalized pets) didn't feel clean -- white power in elevator and in hallways from construction to create an office for a veterinary cardiologist. Post surgical area is small and cramped, Small cages for large animals: my golden had just enough room to stand up, lie down (without stretching out). There is no place close by to take the sickest animals to relieve themselves. The techs walk them up and down the hallways --my golden is not used to relieving himself in the house so on some days he held his urine and bowel movement -- was leaking urine into his cage. Very depressing. \n3. The cost -- This facility is expensive -- my total charge was $13,000 for major surgery + 5 1/2 days of hospitalization -- However they do have a plan which allows you to pay the bill in one year without interest. I dont know what other hospitals charge, and at the end of the day: THEY SAVED MY DOG! This experience is a great argument for pet insurance -- which I will surely investigate in the next few weeks.\n\n*** Highly recommend that if your pet is hospitalized at this (or any!) facility for any length of time, that you have your regular veterinarian stay in close touch with the supervising DVMs. I was in constant communication with my wonderful vet, Dr. Phil Caldwell, from Szanto Vet Center in Sherman Oaks -- Dr. Caldwell spoke several times with the surgeons, and even went to visit my golden one evening to check medications and his condition....I do feel (they may dispute this, but it is my strong instinct ) that an intervention from a qualified professional (DVM) will only enhance the quality of care you receive for your pet.\n\n\n

    2
    ★★★★☆

    1. Doctors and staff: A+. Compassionate staff and doctors are conscientious, professional, highly skilled this is a teaching hospital --the UCLA (or maybe LA County Hospital) of vet hospitals. My golden retriever needed major emergency surgery --he had inhaled a foxtail which formed an abscess between his lungs that attached to the lining of his heart. He was in pain, had fluid in his lungs -- the abscess had to be removed. Dr. Tina Owen performed the surgery -- she is a Diplomate, Board Certified DVM --I couldn't have asked for a better surgeon anywhere -- she was skilled, professional, compassionate, an A+. Dr. Owen's assistant, Tina Martinez is also an A+ --she was extremely knowledgeable, professional and warm. Dr. Cabrerra -also excellent -- - professional and compassionate she provided some of the post-op care. Further, the front office staff was always extremely courteous, as were the surgery techs that were taking care of the hospitalized animals.\n\nBe aware, however that the night staff for hospitalized pets are veterinary interns (have finished vet school, but are still in training) and vet techs -- there is a supervising DVM on call but not on the premises. While they all seemed quite competent, however, my mind was not completely at ease after hours in the post-surgical area. \n\n2. The Facility: This is the downside, and why I gave VCA WLA three stars instead of 5. This facility is in desperate need of remodeling - old and run down -- the front waiting area is kept very clean -- however, the hallways upstairs and the back elevators (used to visit the hospitalized pets) didn't feel clean -- white power in elevator and in hallways from construction to create an office for a veterinary cardiologist. Post surgical area is small and cramped, Small cages for large animals: my golden had just enough room to stand up, lie down (without stretching out). There is no place close by to take the sickest animals to relieve themselves. The techs walk them up and down the hallways --my golden is not used to relieving himself in the house so on some days he held his urine and bowel movement -- was leaking urine into his cage. Very depressing. \n3. The cost -- This facility is expensive -- my total charge was $13,000 for major surgery + 5 1/2 days of hospitalization -- However they do have a plan which allows you to pay the bill in one year without interest. I dont know what other hospitals charge, and at the end of the day: THEY SAVED MY DOG! This experience is a great argument for pet insurance -- which I will surely investigate in the next few weeks.\n\n*** Highly recommend that if your pet is hospitalized at this (or any!) facility for any length of time, that you have your regular veterinarian stay in close touch with the supervising DVMs. I was in constant communication with my wonderful vet, Dr. Phil Caldwell, from Szanto Vet Center in Sherman Oaks -- Dr. Caldwell spoke several times with the surgeons, and even went to visit my golden one evening to check medications and his condition....I do feel (they may dispute this, but it is my strong instinct ) that an intervention from a qualified professional (DVM) will only enhance the quality of care you receive for your pet.\n\n\n

    Pros: Highly trained DVMs, compassionate staff

    Cons: old, run down facility for hospitalized animals

    .

    1. Doctors and staff: First, let me say that the doctors and staff are excellent -- well trained, professional. My golden retriever needed major emergency surgery -- he had inhaled a fox tail which had formed an abscess between his lungs that attached to the lining of his heart (pericardium). He was in pain, had fluid in his lungs and the abscess had to be removed. Dr. Tina Owen performed the surgery -- she is a Diplomate, Board Certified DVM --I couldn't have asked for a better surgeon anywhere -- she was skilled, professional, compassionate. Dr. Owen's assistant, Tina Martinez was also fantastic -- extremely knowledgeable, professional, caring and warm. Dr. Cabrerra was also very wonderful - - professional and compassionate - she delivered some of the post-op care --no complaints at all about her. The front office staff was always extremely courteous, as were the surgery techs that were taking care of the hospitalized animals.

    The staff was extremely compassionate with me -- I was very anxious about pain management --they allowed me to see and visit with my dog oustide the normal visiting hours of 7-8 pm and called every day one of the surgical DVMs called every day after rounds to update me-- I was very grateful for that extra effort to make me comfortable.

    Be aware, however that the night staff for hospitalized pets are veterinary interns (have finished vet school, but are still in training) and vet techs -- the DVMs are on call and not on watch in the patient post-surgical area. The interns and techs all seem quite competent -- however, my mind was not completely at ease after hours in the post-surgical area.

    2. The Facility: This is the downside, and why I gave VCA WLA three stars instead of 5. I would grade this facility a "D". The VCA West Los Angeles facility is in desperate need of remodeling - it feels old and run down -- the front waiting area is kept very clean -- however, the hallways upstairs and the back elevators (used to visit the hospitalized pets) didn't feel clean -- white power in elevator and in hallways from construction to create an office for a veterinary cardiologist.

    The surgical area where the patients are kept also felt at least 25 years old -- --it may have been cleaned several times a day -- but it didn't FEEL clean -- the surgical theater (surgery room) looked very small and cramped.
    The cages in the surgical area are very small for large animals -- my golden had just enough room to stand up, lie down (without stretching out). There is no area close by to take the sickest animals to relieve themselves -- so the techs walk them up and down the hallways --my golden is not used to relieving himself in the house so he held his urine and bowel movement (it is a matter of humiliation for him to urinate in the house)-- was leaking urine into his cage. On the third day, he was well enough to walk outside, when he finally had a chance to empty his bladder and his bowels.

    One other point I'll make - and this may be the key to getting good quality care -- I would highly recommend that if your pet is hospitalized at this (or any!) facility for any length of time, that you have your regular veterinarian stay in close touch with the supervising DVMs. I was in constant communication with my wonderful vet, Dr. Phil Caldwell, from Szanto Vet Center in Sherman Oaks -- Dr. Caldwell spoke several times with the surgeons, and even went to visit my golden one evening to check medications and his condition....I do feel (they may dispute this, but it is my strong instinct ) that an intervention from a qualified professional (DVM) will only enhance the quality of care you receive for your pet.

    3. The cost -- This facility is expensive -- my total charge was $13,000 for major surgery + 5 1/2 days of hospitalization -- However -- I don't know that this was more expensive than other vet hospitals in the area. At the end of the day -- I would have paid much more to save my dog and have him healthy --but this is a great argument for pet insurance -- which I will surely investigate in the next few weeks.

    Would I use this facility again? There are many specialties represented here and doctors are well trained -- this is a teaching hospital - the UCLA of vet hospitals --I have heard horror stories about the residents not being properly supervised -- but all things being equal -- a hospital with a newer facility AND highly skilled and compassionate professional and tech staff would win out.

    UPDATE: After I brought my dog home, his wound didn't heal properly -- my regular vet cultured it and sutured him up -- culture came back positive for staph he is now on very strong antibiotics - and isn't out of the woods --and no acknowledgement from any of the doctors -- or apologies. I would not leave my dog overnight at he VCA WLA again.

    3
    ★★★☆☆

    1. Doctors and staff: First, let me say that the doctors and staff are excellent -- well trained, professional. My golden retriever needed major emergency surgery -- he had inhaled a fox tail which had formed an abscess between his lungs that attached to the lining of his heart (pericardium). He was in pain, had fluid in his lungs and the abscess had to be removed. Dr. Tina Owen performed the surgery -- she is a Diplomate, Board Certified DVM --I couldn't have asked for a better surgeon anywhere -- she was skilled, professional, compassionate. Dr. Owen's assistant, Tina Martinez was also fantastic -- extremely knowledgeable, professional, caring and warm. Dr. Cabrerra was also very wonderful - - professional and compassionate - she delivered some of the post-op care --no complaints at all about her. The front office staff was always extremely courteous, as were the surgery techs that were taking care of the hospitalized animals.

    The staff was extremely compassionate with me -- I was very anxious about pain management --they allowed me to see and visit with my dog oustide the normal visiting hours of 7-8 pm and called every day one of the surgical DVMs called every day after rounds to update me-- I was very grateful for that extra effort to make me comfortable.

    Be aware, however that the night staff for hospitalized pets are veterinary interns (have finished vet school, but are still in training) and vet techs -- the DVMs are on call and not on watch in the patient post-surgical area. The interns and techs all seem quite competent -- however, my mind was not completely at ease after hours in the post-surgical area.

    2. The Facility: This is the downside, and why I gave VCA WLA three stars instead of 5. I would grade this facility a "D". The VCA West Los Angeles facility is in desperate need of remodeling - it feels old and run down -- the front waiting area is kept very clean -- however, the hallways upstairs and the back elevators (used to visit the hospitalized pets) didn't feel clean -- white power in elevator and in hallways from construction to create an office for a veterinary cardiologist.

    The surgical area where the patients are kept also felt at least 25 years old -- --it may have been cleaned several times a day -- but it didn't FEEL clean -- the surgical theater (surgery room) looked very small and cramped.
    The cages in the surgical area are very small for large animals -- my golden had just enough room to stand up, lie down (without stretching out). There is no area close by to take the sickest animals to relieve themselves -- so the techs walk them up and down the hallways --my golden is not used to relieving himself in the house so he held his urine and bowel movement (it is a matter of humiliation for him to urinate in the house)-- was leaking urine into his cage. On the third day, he was well enough to walk outside, when he finally had a chance to empty his bladder and his bowels.

    One other point I'll make - and this may be the key to getting good quality care -- I would highly recommend that if your pet is hospitalized at this (or any!) facility for any length of time, that you have your regular veterinarian stay in close touch with the supervising DVMs. I was in constant communication with my wonderful vet, Dr. Phil Caldwell, from Szanto Vet Center in Sherman Oaks -- Dr. Caldwell spoke several times with the surgeons, and even went to visit my golden one evening to check medications and his condition....I do feel (they may dispute this, but it is my strong instinct ) that an intervention from a qualified professional (DVM) will only enhance the quality of care you receive for your pet.

    3. The cost -- This facility is expensive -- my total charge was $13,000 for major surgery + 5 1/2 days of hospitalization -- However -- I don't know that this was more expensive than other vet hospitals in the area. At the end of the day -- I would have paid much more to save my dog and have him healthy --but this is a great argument for pet insurance -- which I will surely investigate in the next few weeks.

    Would I use this facility again? There are many specialties represented here and doctors are well trained -- this is a teaching hospital - the UCLA of vet hospitals --I have heard horror stories about the residents not being properly supervised -- but all things being equal -- a hospital with a newer facility AND highly skilled and compassionate professional and tech staff would win out.

    UPDATE: After I brought my dog home, his wound didn't heal properly -- my regular vet cultured it and sutured him up -- culture came back positive for staph he is now on very strong antibiotics - and isn't out of the woods --and no acknowledgement from any of the doctors -- or apologies. I would not leave my dog overnight at he VCA WLA again.

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    2 out of 2 people found this review helpful.

    .

    I take both my cats and dogs here, they are friendly and helpful and it's kept very clean! They also have late hours which is great for emergencies and after work visits. For anyone needing a good vet I highly recommend Dr Romanyano, she is awesome! One time my dad was visiting and he accompanied me on a vet visit for my kitty and even he said how great Dr Romanyano was.The only reason I didn't give 5 stars is because their prices are a bit on the high side, but the service has always been fantastic.

    4
    ★★★★☆

    I take both my cats and dogs here, they are friendly and helpful and it's kept very clean! They also have late hours which is great for emergencies and after work visits. For anyone needing a good vet I highly recommend Dr Romanyano, she is awesome! One time my dad was visiting and he accompanied me on a vet visit for my kitty and even he said how great Dr Romanyano was.The only reason I didn't give 5 stars is because their prices are a bit on the high side, but the service has always been fantastic.

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    0 out of 1 people found this review helpful.

    .

    We originally took our dog there after he was hit by a car. They were the only ER open 24 hours in our area. The doctors were very professional and kind. We were given several options from euthanasia to an orthopedic surgeon. We took the surgeon. $6000 later we had a happy healthy dog. It was worth every penny. They even let us pay when we could. Years later I started taking my 2 diabetic cats. They were very compassionate when I had to have them put to sleep. I have 1 cat now, and I'll only take her to VCA West L.A..

    5
    ★★★★★

    We originally took our dog there after he was hit by a car. They were the only ER open 24 hours in our area. The doctors were very professional and kind. We were given several options from euthanasia to an orthopedic surgeon. We took the surgeon. $6000 later we had a happy healthy dog. It was worth every penny. They even let us pay when we could. Years later I started taking my 2 diabetic cats. They were very compassionate when I had to have them put to sleep. I have 1 cat now, and I'll only take her to VCA West L.A..

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    .

    We took our dog here for a $2,000 invasive surgery that required 2 weeks of recovery and which our regular vet didn't normally perform. When our regular vet went to take the stitches out he noticed a missing spot that appears not to have been sutured. For two weeks our dog had an open wound that could have a festering infection in it. Our own vet is having to correct the problem at out expense. We called the VCA 4 different times after surgery - once for the severe discomfort our dog was in and 3 times for the suture issue - and our calls were returned only when we started yelling on the vet's voicemail about our desperation to speak with her (vet is Dr. Owens at VCA). When she finally called back she said she had done nothing wrong and offered no assistance in correcting this problem. This place is a rip off - they were several hundred dollars more than other vets and then left us hanging when we needed them most. I will admit the staff is very nice - but those people aren't the ones taking care of the animals.

    1
    ★☆☆☆☆

    We took our dog here for a $2,000 invasive surgery that required 2 weeks of recovery and which our regular vet didn't normally perform. When our regular vet went to take the stitches out he noticed a missing spot that appears not to have been sutured. For two weeks our dog had an open wound that could have a festering infection in it. Our own vet is having to correct the problem at out expense. We called the VCA 4 different times after surgery - once for the severe discomfort our dog was in and 3 times for the suture issue - and our calls were returned only when we started yelling on the vet's voicemail about our desperation to speak with her (vet is Dr. Owens at VCA). When she finally called back she said she had done nothing wrong and offered no assistance in correcting this problem. This place is a rip off - they were several hundred dollars more than other vets and then left us hanging when we needed them most. I will admit the staff is very nice - but those people aren't the ones taking care of the animals.

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    2 out of 2 people found this review helpful.

    .

    After searching for a good vet for my dog, I was fortunate enough to find the VCA W. Los Angeles Animal Hospital. They're accredited, the facility is always clean and fresh smelling, and the staff is very professional and caring. Dr. Ramagnano is in fact, better than any doctor I've had. She actually sat on the floor next to Hobbes, and let Hobbes get used to her before she performed Hobbes' first exam. Her level of interaction and patience in answering all the questions I had, has given me confidence in knowing Hobbes is in good hands. I highly recommend this facility and Dr. Ramagnano to anyone that wants the best for their pet.

    5
    ★★★★★

    After searching for a good vet for my dog, I was fortunate enough to find the VCA W. Los Angeles Animal Hospital. They're accredited, the facility is always clean and fresh smelling, and the staff is very professional and caring. Dr. Ramagnano is in fact, better than any doctor I've had. She actually sat on the floor next to Hobbes, and let Hobbes get used to her before she performed Hobbes' first exam. Her level of interaction and patience in answering all the questions I had, has given me confidence in knowing Hobbes is in good hands. I highly recommend this facility and Dr. Ramagnano to anyone that wants the best for their pet.

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    0 out of 1 people found this review helpful.

    .

    I'm not from LA but I'm from Seattle, Washington. We took a trip down to LA with our cat and when we got to LA he wasn't doing too well. He was shaking and wasn't urinating for some time. It was 1:00am so we rushed him to VCA West LA Animal Hospital. The people were really nice. They diagnosed my cat for having a blockage no x-rays were done to determine the blockage. They put a caterer on my cat and he was urinating properly in the bag. They charged me over $2,000 dollars for the stay, treatment and medication. They were saying that it was mandatory that my cat needed surgery or he would not live. That would cost another extra 2,800 for the procedure so we were looking at $5,200 plus medications. They also mentioned that they would treat my cat for ear mites which he had. It was an extra $75.00 which they never did. I took my cat out of there and went home to Seattle.I took my cat to his regular vet and he drained the bladder with his bare hands and took X-Rays to see if he had any crystals which cause blockage and he didn't. He noticed a high white blood cell count and immediately put my cat on antibiotics. My cat is now happy again and I couldn't be more grateful for my vet in Seattle.I DO NOT RECOMMEND VCA LA HOSPITAL if you truly love your pet they will take advantage of that by making you spend unnecessary for things your pet doesn't need. Plus this is an organization who just learning how to treat your pet....Doesn't your pet deserve better?

    If you are still not convinced check out these websites among others on google.com:

    http://www.ripoffreport.com/reports/0/305/RipOff0305773.htm

    http://www.ripoffreport.com/reports/0/307/RipOff0307004.htm

    I don't have anything against VCA personally but I just don't want it to happen to another pet owner like myself.

    If you have any questions that I might be able to help e-mail me at roshard@gmail.com Thank you!!

    1
    ★☆☆☆☆

    I'm not from LA but I'm from Seattle, Washington. We took a trip down to LA with our cat and when we got to LA he wasn't doing too well. He was shaking and wasn't urinating for some time. It was 1:00am so we rushed him to VCA West LA Animal Hospital. The people were really nice. They diagnosed my cat for having a blockage no x-rays were done to determine the blockage. They put a caterer on my cat and he was urinating properly in the bag. They charged me over $2,000 dollars for the stay, treatment and medication. They were saying that it was mandatory that my cat needed surgery or he would not live. That would cost another extra 2,800 for the procedure so we were looking at $5,200 plus medications. They also mentioned that they would treat my cat for ear mites which he had. It was an extra $75.00 which they never did. I took my cat out of there and went home to Seattle.I took my cat to his regular vet and he drained the bladder with his bare hands and took X-Rays to see if he had any crystals which cause blockage and he didn't. He noticed a high white blood cell count and immediately put my cat on antibiotics. My cat is now happy again and I couldn't be more grateful for my vet in Seattle.I DO NOT RECOMMEND VCA LA HOSPITAL if you truly love your pet they will take advantage of that by making you spend unnecessary for things your pet doesn't need. Plus this is an organization who just learning how to treat your pet....Doesn't your pet deserve better?

    If you are still not convinced check out these websites among others on google.com:

    http://www.ripoffreport.com/reports/0/305/RipOff0305773.htm

    http://www.ripoffreport.com/reports/0/307/RipOff0307004.htm

    I don't have anything against VCA personally but I just don't want it to happen to another pet owner like myself.

    If you have any questions that I might be able to help e-mail me at roshard@gmail.com Thank you!!

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    2 out of 2 people found this review helpful.

    .

    This is by far the most expensive vet in town!!! , I went there to treat my dog and they took him from my hands while a was filling out the billing information, the took him and I didn't see him for two hours. When the doctor finally called me (I didn't even was introduced to my dog's doctor before), she told me that they gave him some medication and also they made a bl. test and x-ray for him, she also told me that I should leave him overnight, that I didn't have to but that it would be the right thing to do!. \r\nAfter that I had to wait for lab results and the doctor's answer was: "" i don't have a straight answer of what's going on with him"" and charged me $1200. They are way over priced and never have their story straight. BEWARE OF THIS PLACE!!!! They love your money, not that much your pet.\r\nThey were supposed to call me for my dog's results in 9 hours and they called 2 days after, I tried to reach them and I couldn't ever talk to the doctor, when the doctor finally called me said that my dog had a intestinal infection and we should treat him right away, but she didn't call in two days....\r\nIf you wanna get your dog murdered, go to VCA

    0
    ★☆☆☆☆

    This is by far the most expensive vet in town!!! , I went there to treat my dog and they took him from my hands while a was filling out the billing information, the took him and I didn't see him for two hours. When the doctor finally called me (I didn't even was introduced to my dog's doctor before), she told me that they gave him some medication and also they made a bl. test and x-ray for him, she also told me that I should leave him overnight, that I didn't have to but that it would be the right thing to do!. \r\nAfter that I had to wait for lab results and the doctor's answer was: "" i don't have a straight answer of what's going on with him"" and charged me $1200. They are way over priced and never have their story straight. BEWARE OF THIS PLACE!!!! They love your money, not that much your pet.\r\nThey were supposed to call me for my dog's results in 9 hours and they called 2 days after, I tried to reach them and I couldn't ever talk to the doctor, when the doctor finally called me said that my dog had a intestinal infection and we should treat him right away, but she didn't call in two days....\r\nIf you wanna get your dog murdered, go to VCA

    Pros: Free Parking / 24 Hours

    Cons: Over Priced, they love your money

    .

    He saved my dog. I had a puppy throwing up and pooping blood for 4 months, went to 5 different vets with no luck of diagnosis. Dr Yoshimoto was the only one able to help us and my dog is now 18 months old and is being treated properly. This doctor is not out to get your money, in fact his suggestions are usually very concervative, and he starts the diagnostics process by trying common sense things (diet change, so on) that will not cost much. However, if those fail he is very aggressive in doing the needed tests to ensure your pet is treated properly. He is also very reachable by email and will call you back if paged pretty quick. Our dog was diagnosed with IBD and even though this condition will not go away, we went from episodes happening several times daily to them happening about once or twice a month! I was not as impressed with their emergency facility only because it's led by fellows not by experienced doctors, so I doubted their suggestions for treatment. What I like about the VCA hospital besides our great doctor is that most tests including endoscopy, ultrasound, x-rays, blood are done onsite and there is no need to take your sick pet anywhere else.

    5
    ★★★★★

    He saved my dog. I had a puppy throwing up and pooping blood for 4 months, went to 5 different vets with no luck of diagnosis. Dr Yoshimoto was the only one able to help us and my dog is now 18 months old and is being treated properly. This doctor is not out to get your money, in fact his suggestions are usually very concervative, and he starts the diagnostics process by trying common sense things (diet change, so on) that will not cost much. However, if those fail he is very aggressive in doing the needed tests to ensure your pet is treated properly. He is also very reachable by email and will call you back if paged pretty quick. Our dog was diagnosed with IBD and even though this condition will not go away, we went from episodes happening several times daily to them happening about once or twice a month! I was not as impressed with their emergency facility only because it's led by fellows not by experienced doctors, so I doubted their suggestions for treatment. What I like about the VCA hospital besides our great doctor is that most tests including endoscopy, ultrasound, x-rays, blood are done onsite and there is no need to take your sick pet anywhere else.

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    0 out of 1 people found this review helpful.

    .

    To sum it up, I agree with all the negative reviews of VCA West LA. I have been here many times at had very negative experiences all but one time. Additionally, VCA West LA is very expensive for very low quality vet care.

    1
    ★☆☆☆☆

    To sum it up, I agree with all the negative reviews of VCA West LA. I have been here many times at had very negative experiences all but one time. Additionally, VCA West LA is very expensive for very low quality vet care.

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    2 out of 2 people found this review helpful.

    .

    I took my pet to VCA West L.A. for surgery, and we were both treated horribly. The vet, Dr. McGrath, refused to see my pet before or after the surgery, and never returned a phone call regarding post-surgical complications, resulting in a return to the emergency facility in the middle of the night. The unlicensed assistant told me that she is the only person who will be seeing my kitten for her suture removal and post-surgical care, and that NONE of the vets ever does post-surgical care or suture removal. \r\n\r\nWhen Dr. McGrath did finally return my phone call he began by screaming inappropriate and unrelated insults. He has a vile temper and is extremely unprofessional, dishonest and shows a total disregard for the animals in his care and an angry disdain for their people families.\r\n\r\nWhen I wrote to VCA regarding their use of unlicensed assistants to perform procedures on animals at their facility, and the strange and unprofessional raging of Dr. McGrath, they responded that I should never return to their facility.\r\n\r\nI was grateful that I did not lose my pet to their negligence. I am very sorry if you have. One of my relatives did lose a puppy to their negligence. \r\n\r\nThe worst part is that you will not know how incompetent and uncaring they are until your pet is at risk.\r\n\r\nThe facility looks very nice on the surface, but profound disregard for animals and people makes this an unsafe place for your pet.\r\n

    0
    ★☆☆☆☆

    I took my pet to VCA West L.A. for surgery, and we were both treated horribly. The vet, Dr. McGrath, refused to see my pet before or after the surgery, and never returned a phone call regarding post-surgical complications, resulting in a return to the emergency facility in the middle of the night. The unlicensed assistant told me that she is the only person who will be seeing my kitten for her suture removal and post-surgical care, and that NONE of the vets ever does post-surgical care or suture removal. \r\n\r\nWhen Dr. McGrath did finally return my phone call he began by screaming inappropriate and unrelated insults. He has a vile temper and is extremely unprofessional, dishonest and shows a total disregard for the animals in his care and an angry disdain for their people families.\r\n\r\nWhen I wrote to VCA regarding their use of unlicensed assistants to perform procedures on animals at their facility, and the strange and unprofessional raging of Dr. McGrath, they responded that I should never return to their facility.\r\n\r\nI was grateful that I did not lose my pet to their negligence. I am very sorry if you have. One of my relatives did lose a puppy to their negligence. \r\n\r\nThe worst part is that you will not know how incompetent and uncaring they are until your pet is at risk.\r\n\r\nThe facility looks very nice on the surface, but profound disregard for animals and people makes this an unsafe place for your pet.\r\n

    Pros: Free parking

    Cons: Your pet and you will be treated terribly, danger to your pet's life

    .

    I took my pet to VCA for surgery and had a terrible experience. Before the surgery I was not allowed to meet her surgical vet, Dr. McGrath. After the surgery, Dr. McGrath never returned a single phone call regarding my kitten's post-surgical complications, resulting in her having to return to the emergency care in the middle of the night.

    When I returned for her post-op visit, to have her sutures removed and her wound checked, Dr. McGrath's assistant said that she would be doing the removal and checking the wound complications, and that Dr. McGrath does not see his patients after surgery. She told us that NONE of the vets remove sutures or check wounds and that ALL procedures are done by unlicensed assistants, so I should let her take my kitten. At this point, I just took my kitten and got out of there.

    An hour later Dr. McGrath called me at my home, for the first time, and started screaming at me. I thought he was calling to apologize and made the mistake of speaking with him, which led to his extremely unprofessional and abusive verbal attack on my person. His ranting did not make sense and was both unusual and vile. One must ask, what sort of person would refuse to treat a patient, then make a harassing phone call to a complete stranger in an inexplicable rage.

    When I wrote to the head of VCA about their policy of having unlicensed assistants performing treatments, and about Dr. McGrath making such an unusual and unprofessional harassing phone call to me when he finally called me back, they told me to take my business elsewhere.

    VCA is extremely unsafe for animals, and extremely unpleasant for people. In particular, Dr. McGrath is a dishonest and extremely unpleasant person.

    Unfortunately, you won't find out how incompetent and uncaring they are until your pet is seriously ill, or in the case of one of my relatives, your beloved pet is dead.

    I feel very lucky that I did not lose a pet to VCA. I am very sorry if you have.

    1
    ★☆☆☆☆

    I took my pet to VCA for surgery and had a terrible experience. Before the surgery I was not allowed to meet her surgical vet, Dr. McGrath. After the surgery, Dr. McGrath never returned a single phone call regarding my kitten's post-surgical complications, resulting in her having to return to the emergency care in the middle of the night.

    When I returned for her post-op visit, to have her sutures removed and her wound checked, Dr. McGrath's assistant said that she would be doing the removal and checking the wound complications, and that Dr. McGrath does not see his patients after surgery. She told us that NONE of the vets remove sutures or check wounds and that ALL procedures are done by unlicensed assistants, so I should let her take my kitten. At this point, I just took my kitten and got out of there.

    An hour later Dr. McGrath called me at my home, for the first time, and started screaming at me. I thought he was calling to apologize and made the mistake of speaking with him, which led to his extremely unprofessional and abusive verbal attack on my person. His ranting did not make sense and was both unusual and vile. One must ask, what sort of person would refuse to treat a patient, then make a harassing phone call to a complete stranger in an inexplicable rage.

    When I wrote to the head of VCA about their policy of having unlicensed assistants performing treatments, and about Dr. McGrath making such an unusual and unprofessional harassing phone call to me when he finally called me back, they told me to take my business elsewhere.

    VCA is extremely unsafe for animals, and extremely unpleasant for people. In particular, Dr. McGrath is a dishonest and extremely unpleasant person.

    Unfortunately, you won't find out how incompetent and uncaring they are until your pet is seriously ill, or in the case of one of my relatives, your beloved pet is dead.

    I feel very lucky that I did not lose a pet to VCA. I am very sorry if you have.

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    4 out of 5 people found this review helpful.

    .

    This is by far the worst vet in town!!! Dr. Mcgrath is the worst, unprofessional, rude and a liar. I went there to treat my cat and was lied to the whole time, and the bill kept getting higher and higher. They are way over priced and never have their story straight. BEWARE OF THIS PLACE!!!!

    2
    ★★☆☆☆

    This is by far the worst vet in town!!! Dr. Mcgrath is the worst, unprofessional, rude and a liar. I went there to treat my cat and was lied to the whole time, and the bill kept getting higher and higher. They are way over priced and never have their story straight. BEWARE OF THIS PLACE!!!!

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    5 out of 5 people found this review helpful.

    .

    I was not treated in a courteous and professional manner at VCA W. L.A. Was referred by my vet for ligament knee repair surgery to Dr Owen for my Yorkie. After surgery I found all her front teeth knocked out. When went in to have her sutures removed I asked to speak to the vet about concerns and why her front teeth all were missing.A Dr.Cabrera, not Dr Owen, came out to the waiting room to talk to me. I was not taken to a waiting room to talk about my concerns and was spoken to in a discourteous manner in front of all the people in the waiting room. I was not informed when I left the facility that she was missing any teeth. I had brushed her teeth before her surgery and found nothing amiss. Her previous dental cleaning showed her teeth at the front were loose but not loose enough to fall out when they were cleaned or when I brushed them. I suspect they were knocked out during the operation by them inserting a tube down her throat. I am suspicious because I was not told all her front teeth were missing when I picked her up after the surgery. If I had known I would have insisted she had antibiotics for the gums and fed her soft foods. She had a loose surgical pin from a previous knee surgery that had migrated. I took in the X-rays and asked that this loose pin be removed. It was not. There were benign skin tumors in the incision site, I asked why did you not remove them? They said they needed my permission to remove. So they did not remove these benign tumors without permission but had the discretion to remove my dog's teeth without asking or even telling me they had done it! I was so angry that this had been done but angry that I was in the waiting room being spoken to discourteously in front of an audience. When I was told I should take my business to another vet I told her that I had been referred by my vet! I was told that Dr Owen would call me but she never has.

    1
    ★☆☆☆☆

    I was not treated in a courteous and professional manner at VCA W. L.A. Was referred by my vet for ligament knee repair surgery to Dr Owen for my Yorkie. After surgery I found all her front teeth knocked out. When went in to have her sutures removed I asked to speak to the vet about concerns and why her front teeth all were missing.A Dr.Cabrera, not Dr Owen, came out to the waiting room to talk to me. I was not taken to a waiting room to talk about my concerns and was spoken to in a discourteous manner in front of all the people in the waiting room. I was not informed when I left the facility that she was missing any teeth. I had brushed her teeth before her surgery and found nothing amiss. Her previous dental cleaning showed her teeth at the front were loose but not loose enough to fall out when they were cleaned or when I brushed them. I suspect they were knocked out during the operation by them inserting a tube down her throat. I am suspicious because I was not told all her front teeth were missing when I picked her up after the surgery. If I had known I would have insisted she had antibiotics for the gums and fed her soft foods. She had a loose surgical pin from a previous knee surgery that had migrated. I took in the X-rays and asked that this loose pin be removed. It was not. There were benign skin tumors in the incision site, I asked why did you not remove them? They said they needed my permission to remove. So they did not remove these benign tumors without permission but had the discretion to remove my dog's teeth without asking or even telling me they had done it! I was so angry that this had been done but angry that I was in the waiting room being spoken to discourteously in front of an audience. When I was told I should take my business to another vet I told her that I had been referred by my vet! I was told that Dr Owen would call me but she never has.

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    5 out of 5 people found this review helpful.

    .

    They have 24 hr care which I found very helpful and reassuring when my dog got sick in the middle of the night. The Dr was kind and caring and seemed genuinely concerned despite the fact it was 3am. Thanks!

    4
    ★★★★☆

    They have 24 hr care which I found very helpful and reassuring when my dog got sick in the middle of the night. The Dr was kind and caring and seemed genuinely concerned despite the fact it was 3am. Thanks!

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    0 out of 3 people found this review helpful.

    .

    One advantage of this facility is the business hours. They are longer than other hospitals nearby so if you go in the evening they won't count it as emergency hours so it's cheaper. The doctors are friendly, and helpful. You can get an appointment by waiting there for about half an hour. They also carry animal food, shampoos... if you want to save yourself some time from another trip to a shop.

    PROS: Friendly, helpful
    CONS: None

    4
    ★★★★☆

    One advantage of this facility is the business hours. They are longer than other hospitals nearby so if you go in the evening they won't count it as emergency hours so it's cheaper. The doctors are friendly, and helpful. You can get an appointment by waiting there for about half an hour. They also carry animal food, shampoos... if you want to save yourself some time from another trip to a shop.

    PROS: Friendly, helpful
    CONS: None

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    0 out of 3 people found this review helpful.

    .

    Went to this animal hospital for several years. Found the veterinarians changing often, so do not know the animal. Will not return calls. Uses assistants for veterinarian jobs.

    0
    ★☆☆☆☆

    Went to this animal hospital for several years. Found the veterinarians changing often, so do not know the animal. Will not return calls. Uses assistants for veterinarian jobs.

    .

    Part of the VCA factory -- this particular location is well maintained and has a number of good, caring veterinarians. Because of the large number of vets on staff, it's generally easy to get a same-day appointment. And, it's never been crowded when I've been there with my pets.

    3
    ★★★☆☆

    Part of the VCA factory -- this particular location is well maintained and has a number of good, caring veterinarians. Because of the large number of vets on staff, it's generally easy to get a same-day appointment. And, it's never been crowded when I've been there with my pets.

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    0 out of 3 people found this review helpful.

    .

    This office is open 24 hours--which is something that I require in a vet, not only because making an appointment after work is usually not as difficult at 24-hour clinics, but also because I have accident-prone pets who tend to fall off the bed/eat half a sock/poke themselves in the eye/etc. at midnight. This VCA also offers low-cost vaccination clinics in the evening during the week (1/2 off!) which is great.

    2
    ★★★★☆

    This office is open 24 hours--which is something that I require in a vet, not only because making an appointment after work is usually not as difficult at 24-hour clinics, but also because I have accident-prone pets who tend to fall off the bed/eat half a sock/poke themselves in the eye/etc. at midnight. This VCA also offers low-cost vaccination clinics in the evening during the week (1/2 off!) which is great.

    Message from VCA West Los Angeles Animal Hospital

    VCA West Los Angeles Animal Hospital is a 24 hour emergency veterinary facility based in Los Angeles, CA where your pet's health is our top priority and excellent service is our goal.

    Yext PowerListings

     

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