Ikea

We purchased over $ 1000 of merchandise for office furniture. The assembly was so complicated and even after following direction, the screws went through the other side of the wood damaging the drawers. The materials were made so cheaply that the screws would not hold.I would never shop at IKEA, we spent 6 hours trying to assemble the junk and it is so cheaply made that I might as well throw it in the trash. Then when you complain they want you to return the merchandise, which will require me to spend another 6 hours dis assembling it and hauling it back to the store( I already have a back ache from hauling it home and carrying of their warehouse storage ( no help even offered at the store).Bottom line IKEA sold me a $1000.00 worth of junky furniture that did not work and I now have to spend another week end returning it.I will never shop at IKEA again

Posted 10/11/08 | Report Abuse

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I tried to buy Ikea kitchen cabinets, appliances and granite countertops worth $7,500 only to find that their "Ikea Certified Kitchen Installer" will NOT do any electrical work for any Ikea product such as hook up lighting, connecting to their own stoves, stove hood, garbage disposals, dishwasher, etc. They will NOT even install an Ikea sink or faucet! You're even asked to make all your own arrangements for a dumpster and have your own old cabinets hauled away - they won't touch them. Even the granite, corian and other countertops are done by another Ikea installer, not the kitchen guys, oh no. Not that the installer is not qualified, he's a CA licensed General Contractor and is therefor licenced to build a complete house, not just hang cabinets.I tried calling the Costa Mesa Ikea store manager but was refused access to him. I was told instead that I had to call Ikea Corporate Headquarters in Pennsylvania to complain about the lack of electrical and plumbing services.

Posted 01/20/07 | Report Abuse

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I remember the first time going here - now every time we are down south we visit just to look and if we have room to drive it back we do.

Nice place. Have a look.

Posted 07/26/06 | Report Abuse

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This was my first experience to the IKEA store and I love it. So many one of a kind options to choose from.

Lots of people though, so go early and travel light.

Excellent staff as well.

Posted 07/24/06 | Report Abuse

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i always have gotten stellar service and help from ikea in covina and burbank, but when i had to make a return on a table (gallant series)that was too wide, this was how the conversation went as soon as I approached the CSR lady (she had short, layered dyed hair) at 8:40pm on November 2nd:

CSR: "what is that?"

me: "its a table i bought from you guys last night, i have the receipt right here. i need to return it and just get a smaller version"

CSR: "we're not going to accept that because your box is open and <walking around the table top> what is this? it's a scratch <pointing to a half inch scratch>, this is not the original condition in which Ikea has sold it to you."

let me take some time out to tell you that this table still had all its parts in its original box (unopened) and that the table top was opened to check. i do admit to OPENING the box just to check out the table but apparently this lady wouldnt have it so i asked to speak to the manager.

Manager: "what do you want?" (!)

me: "i was just trying to explain to your CSR that this tabletop was given to me this way and that the scratch already existed. you can see that none of the parts have been opened. the ikea s in burbank and covina, in my experience, have no problem taking this back because they will just sell it "as is" and dock me a 35% restocking fee. i have no problem with it, i just cant use this table anywhere unfortunately."

Manager: "look, maybe you get special treatment or you have friends who work there but each Ikea is independently owned and we do not take these back."

At this point, i was just extremely irritated at them and so was another lady who had to return an item that was damaged before she got it even though Ikea claimed that it was in perfect condition when it was sold.

I told the manager that they had just lost a customer for life and that I would find everyone i knew to not shop at this IKEA because of how rude they were. The manager stopped me as I was about say somethi

PROS: they take returns and exchanges if you bought it, and didn't touch it at al
CONS: They play hardball. Don't be fooled by "It's ok! Bring it back!"

Posted 11/21/05 | Report Abuse

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This place is great for your furniture needs. It's always like a theme park how you walk through on a tour style presentation of interesting furniture ideas.

Posted 09/10/05 | Report Abuse

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This store has the best design ideas. If you are in the market to remodel a room or just want to change the look of a room, come to Ikea. Their store is two floors of show rooms. They have rooms decorated in all the items they carry so you can actually see what certain things look like together before you buy. The stuff they sell comes in many colors usually, and their prices are resonable with the occasional steal.

Posted 07/20/05 | Report Abuse

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Ikea Orange County Costa Mesa is a huge warehouse with all the home decorate you need. The only problem with them is their price which is pricey. Expect to spend allots of money here if you are redecorate your house. I would recommend Ikea if you dont have a spending limit.

Posted 07/13/05 | Report Abuse

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I personally love Ikea because there are so many things there to buy for my room. However, my parents do not like it because of its structure. They think that it is confusing. We got lost when we were inside that store. Other than that, I think the prices are decent and the items are wonderful.

Posted 06/29/05 | Report Abuse

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The furtnirue is really good here at the ikea store. They have great prices, or what i think is good. But i think that what they need is more furniture that is easily assembled.

Posted 06/27/05 | Report Abuse

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Ikea is a huge super store for home dcor. From my experience, when ever I plan to drop by Ikea, I always make a list of thing I may need for my house because every time I am there, sometime would get me off track and never get anything done. Ikea is much overpriced. Only their clearance items are cheap.

Posted 06/15/05 | Report Abuse

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Ikea is a great place to shop for your house decorates. Ikea is so huge with plenty of parking. It is always packed with people shopping. The only down side is that their price is very expensive. I rather go to target to buy the decoration and save. But Ikea no doubt got more selection from all sorts.

Posted 06/10/05 | Report Abuse

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During the last trip to OC, I drop by Ikea of Orange County in Costa Mesa to have a look around. The store can be seen from the freeways. There were allots of parking spaces; lucky they have it because there are allots of people there. I can basically find everything relate to home decoration. However, the thing I didnt like about Ikea was their price. It is very overprice compare to target a few street away.

Posted 06/10/05 | Report Abuse

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The stuff is cheap. But good if you are just starting out. You can't beat the prices. The furntiture is mostly made out of particle board. The staff are helpful.

Posted 06/09/05 | Report Abuse

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Ikea has very cute modern furniture. I recently purchased a bunch of furniture here and I am very happy with it. The store is huge, you will find furniture for your entire home. The wood is very sturdy, you wont be disappointed. Employees are very helpful and there is plenty of parking.

Posted 05/27/05 | Report Abuse

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Where else can you get great furniture and unique food for really cheap prices. The furniture, although inexpensive, is sturdy (and if something does happen, they stand behind the product and will replace it).

The restaurant is just awesome... the meatballs and the berries are just great. And for a cheap lunch/dinner it just cant be beat!

Posted 05/23/05 | Report Abuse

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Even if I don't go there to buy furniture, I like to go to Ikea to get great decorating ideas and space saving ideas. Also, the food court is really affordable and tastes pretty good. I recommend the cinnamon buns downstairs after the cash register.

PROS: Fun ideas, Cheap Prices, Good Food
CONS: Crowded, especially on the weekends

Posted 05/20/05 | Report Abuse

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This and all IKEAS have the best prices! They have all the furnishings you could think of for great prices. They have EVERYTHING You need for the bedroom, living room, bathroom, kitchen, backyard... everything you need to furnish every room in the house. The prices are great. The only downside is that everything must be assembled by yourself. But it's very easy to do so. The furniture comes with tools and and all directions necessary. Return policy is great too!

Posted 05/04/05 | Report Abuse

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This Ikea is great because they have great items at great prices. This store is unlike any other. They have such a great atmosphere to shop at and plus they have great decoration ideas for you laying around all over the store. Also if you ever get hungry they have a place here where you can eat breakfast, lunch, or dinner. It's such a great place to be at.

Posted 05/01/05 | Report Abuse

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i love ikea because they have the cutest and most creative stuff for real cheap. since i'm a student on a tight budget, ikea really helps. an awesome lamp only costed me 5 bucks a while ago!

Posted 04/30/05 | Report Abuse

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I LOVE this IKEA. They are huge. They just opened a year or two ago and have everything you could imagine. They have a great play room for the kids and a restraunt with cheap and yummy food if you get hungry while you shop. I highly recommend this store.

Posted 04/25/05 | Report Abuse

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this is a huge store with several levels of interesting furniture and home accesories. the furniture here is not typical-looking, which i like. if i want a bed, there are tons of different styles to choose from, and same goes for every other thing you can think of from chairs to couches to tables to shelves. their children's furniture is really cute too. the best thing about this place is the prices. aside from huge furniture such as beds (which are average priced) everything else is cheaper than you could ever imagine. oh yeah, they have a little cafe in the store too, and sell excellent chocolates.

Posted 04/23/05 | Report Abuse

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Spacious Huge Ikea in Costa Mesa. The Ikea is swedish furniture stores with affordable price. The furniture store just for college students, I think. Since the price is unbeatable and the style of furniture is so stylish and fashionable and simple. If you need some furniture for your room, or apartment, stop by, you will definately like it.

Posted 04/22/05 | Report Abuse

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The Ikea is an affordable furniture store in Costa Mesa, great for college students who don't need all the luxury in Furnitures but something that can be stylish and strong. This is the place to go for cheap tables and so on. Their products are very easy to put it together and really affordable compared to other furniture stores.

Posted 04/11/05 | Report Abuse

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Ikea is a wonderful place if you want to decorate your house spending alot less than the majority of furniture stores.
the organization of the place is great so it is easy to find what you are looking for by yourself.
my favourite is the frame and lamps section.

Posted 04/02/05 | Report Abuse

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Ikea is a really fun place to browse in and get ideas for the home. Their thick catalog is also jam packed with pretty much everything they have available, and another way to get awesome ideas for decorating. The prices are really affordable, and you do have to put most things together on your own but it's totally user friendly. I think Ikea is great for students and people on a tight budget, but it's not the highest quality or elegant furniture out there. Still come check it out its really fun and hip, and you might find a great bargain for your home or for a gift.

PROS:
CONS: ARRAY(0x8990f80)

Posted 03/23/05 | Report Abuse

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If you like modern furniture at a great price, Ikea is for you. the have the BIGGEST selection for any room in your house. When decorating my room, I spoke with an employee who walked around the store with me and helped me find what I needed. The customer service is great!

Posted 02/17/05 | Report Abuse

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This is a HUGE furniture located just off the 405 freeway North of the South Coas Plaza. You just can't believe the amount if inventory in the store, and so many colors of fabric types! When re-decorating my new home, IKEA supplied a sofa, end table and chair. I am so satisfied with the quality and appearance that I am now shopping for a bed frame. The look is fun and contemporary, the styles can be mixed and matched, and the price is absolutely right. The only downside is the real do-it-yourself theme of the store which is tough for motor morons like myself.

Posted 01/11/05 | Report Abuse

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