Villains-Clothing-Shoes-Acces

★★★★☆
  • 1672 Haight St

    San Francisco, CA 94117

    Map & Directions
  • 415-626-5939

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Tragically hip, pretentious, posed out sales staff with no authentic clue on what it means to truly stand for alternative ideas in fashion or anything else for that matter

Purchased an $85 sweater 3 months ago, with no help from hyper homely hipster staff, mind you. Stoned cashier forgets to remove the theft sensor, which did not set off the alarm when i left.

I get the sweater home, and a month later when it gets cold enough decide to break it out only to be annoyed to find the sensor attached.

Work a brutal 10 hr/day monday to friday gig, so can't make it up there easily. Finally, on a monday @ 1:00 pm ( with a dr appt, stop over there,)_ only to find the store unexplainedly closed, with no signs to indicate why. I break out the cell phone to call them and find out the scoop, and there is absolutely no indication as to why they are closed, simply a recording, "leave a message".

Again, no time to get over there, what a hassle. I finally make it over there again today. The sweater has been in my car trunk for 3 months now in the villains bag it was purchased in. I find that the receipt is not in the bag. Still, I figure I will walk in see the store clerk immediately who will see me enter with the merchandise in the bag. I will tell them what happened and ask them to please remove the sensor.

The homely fake hipster sales girl says she cannot do anything about it and has to go get her "manager". Neanderthal looking and acting manager comes over and says he cannot remove the sensor unless I have a receipt. I say, why would i walk in here with a sweater in a villains bag if i stole it? I ask them to run my credit card to find the transacttion, the way they do at major department stores, to which fat cro magnon in slim fit jeans which he should not be wearing looks as confused as a primate in calculus class.

he says he cannot remove the tag. he says he has called his manager, and it is against store policy to remove the sensor unless i go home and find the receipt or bring back a credit card statement showing that i have bought something from villians.

Now that they have clearly dug their heels into a brilliant customer service position, i ask them incredulously why the store was closed mysteriously a few weeks ago on a MONDAY....which only served to aggravate the whole situation...to which they smugly replied..."it was yom kippur".

Oh, yah. Right. Everyone who shops at Villians is an orthodox jew too.

For the record, I am a clothing industry retail professional. The merchandise at Villains in the nineties was something to go out of your way for. Of late, the style, aesthetic taste level and understanding of forward trend has slipped tremendously. The store is now on it's way to the sub schlock that happened to that old store called headlines, years back.

For the kind of merchandise one would hope to find at Villians, you are far better off at Nomads on Hayes St. where the proprieter is much farther along on the ape chart and actually operates the store with opposable thumbs and a true, relevant sense of alternative, interesting style. For t-shirts and quick fashion, the selection at urban outfitters is even better, or for that matter H&M, where they will at least take the god damn sensors of your clothes and you can prove your purchase if you have your credit card with you.

How sad. Was once one of the only clothing stores in San Francisco to get a glimpse of something slightly different, that you would otherwise have to go to LA or NY for.

Adam Howard, neanderthal manager: sorry my expectations of you were too high, didn't realize you were only 3rd on the chart in bio class. hooo hooo hooo.

0
★☆☆☆☆

Tragically hip, pretentious, posed out sales staff with no authentic clue on what it means to truly stand for alternative ideas in fashion or anything else for that matter

Purchased an $85 sweater 3 months ago, with no help from hyper homely hipster staff, mind you. Stoned cashier forgets to remove the theft sensor, which did not set off the alarm when i left.

I get the sweater home, and a month later when it gets cold enough decide to break it out only to be annoyed to find the sensor attached.

Work a brutal 10 hr/day monday to friday gig, so can't make it up there easily. Finally, on a monday @ 1:00 pm ( with a dr appt, stop over there,)_ only to find the store unexplainedly closed, with no signs to indicate why. I break out the cell phone to call them and find out the scoop, and there is absolutely no indication as to why they are closed, simply a recording, "leave a message".

Again, no time to get over there, what a hassle. I finally make it over there again today. The sweater has been in my car trunk for 3 months now in the villains bag it was purchased in. I find that the receipt is not in the bag. Still, I figure I will walk in see the store clerk immediately who will see me enter with the merchandise in the bag. I will tell them what happened and ask them to please remove the sensor.

The homely fake hipster sales girl says she cannot do anything about it and has to go get her "manager". Neanderthal looking and acting manager comes over and says he cannot remove the sensor unless I have a receipt. I say, why would i walk in here with a sweater in a villains bag if i stole it? I ask them to run my credit card to find the transacttion, the way they do at major department stores, to which fat cro magnon in slim fit jeans which he should not be wearing looks as confused as a primate in calculus class.

he says he cannot remove the tag. he says he has called his manager, and it is against store policy to remove the sensor unless i go home and find the receipt or bring back a credit card statement showing that i have bought something from villians.

Now that they have clearly dug their heels into a brilliant customer service position, i ask them incredulously why the store was closed mysteriously a few weeks ago on a MONDAY....which only served to aggravate the whole situation...to which they smugly replied..."it was yom kippur".

Oh, yah. Right. Everyone who shops at Villians is an orthodox jew too.

For the record, I am a clothing industry retail professional. The merchandise at Villains in the nineties was something to go out of your way for. Of late, the style, aesthetic taste level and understanding of forward trend has slipped tremendously. The store is now on it's way to the sub schlock that happened to that old store called headlines, years back.

For the kind of merchandise one would hope to find at Villians, you are far better off at Nomads on Hayes St. where the proprieter is much farther along on the ape chart and actually operates the store with opposable thumbs and a true, relevant sense of alternative, interesting style. For t-shirts and quick fashion, the selection at urban outfitters is even better, or for that matter H&M, where they will at least take the god damn sensors of your clothes and you can prove your purchase if you have your credit card with you.

How sad. Was once one of the only clothing stores in San Francisco to get a glimpse of something slightly different, that you would otherwise have to go to LA or NY for.

Adam Howard, neanderthal manager: sorry my expectations of you were too high, didn't realize you were only 3rd on the chart in bio class. hooo hooo hooo.

Pros: Former Reputation for trend forward clothing

Cons: The worst customer service, miserable experience

.

i love this store because you are guarenteed to not find any of the clothes in their store at another store. their style of clothes is unique and its not that expensive.

PROS: your guarenteed you wont find it anywhere else
CONS: no parking

5
★★★★★

i love this store because you are guarenteed to not find any of the clothes in their store at another store. their style of clothes is unique and its not that expensive.

PROS: your guarenteed you wont find it anywhere else
CONS: no parking

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.

Diesel, G-force, z-band, puma... need I say more. This shops got the hippest clothing on Haight Street. While I'm always happy to discover an item I haven't seen elsewhere, the staff can sometimes leave something to be desired.

3
★★★☆☆

Diesel, G-force, z-band, puma... need I say more. This shops got the hippest clothing on Haight Street. While I'm always happy to discover an item I haven't seen elsewhere, the staff can sometimes leave something to be desired.

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.

I had a great time shopping in this store. It was comfortable, and the staff was very friendly. i would definately go back numerous times

2
★★★★★

I had a great time shopping in this store. It was comfortable, and the staff was very friendly. i would definately go back numerous times

Pros: good variety, great staff

.

I'm very loyal to Villains shoes because they seem to always have that one special thing I'm looking for. This place is great for people who want to find stylin' shoes or boots. The variety of shoes is awesome. (The only con is that they don't get enough larger sizes in women's shoes)

2
★★★★★

I'm very loyal to Villains shoes because they seem to always have that one special thing I'm looking for. This place is great for people who want to find stylin' shoes or boots. The variety of shoes is awesome. (The only con is that they don't get enough larger sizes in women's shoes)

Pros: Variety, Very Helpful , Ambiance

Cons: not enough 10s!

.

this business is great because there's plenty of things to choose from. They have laid back clothing to a night out at the clubs. Some clothing may be quite expensive (like $200 dollar jeans) but others are a bit cheaper ($20 or less Tshirts). They also have a great sales rack for clothing and shoes. I love how I can go buy something for my guy friends while at the same time buying things for myself. It's one of my number one stores!

5
★★★★★

this business is great because there's plenty of things to choose from. They have laid back clothing to a night out at the clubs. Some clothing may be quite expensive (like $200 dollar jeans) but others are a bit cheaper ($20 or less Tshirts). They also have a great sales rack for clothing and shoes. I love how I can go buy something for my guy friends while at the same time buying things for myself. It's one of my number one stores!

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.

Villains, as opposed to Villains Vault, is supposedly the lower-end store of the two. But judging from the prices in Villains,
it seems to be pretty high-end. Jackets mostly go for $100 and up. I was surprised to find a Hurley T-shirt for just $20. Pants go for at least $60 or $70. I was also surprised to see so many skate-surf-board brands represented, such as Hurley and Ezekiel. The store has a bad return policy for a full-priced store (no refunds, exchanges only), but this is typical of Haight stores.

3
★★★☆☆

Villains, as opposed to Villains Vault, is supposedly the lower-end store of the two. But judging from the prices in Villains,
it seems to be pretty high-end. Jackets mostly go for $100 and up. I was surprised to find a Hurley T-shirt for just $20. Pants go for at least $60 or $70. I was also surprised to see so many skate-surf-board brands represented, such as Hurley and Ezekiel. The store has a bad return policy for a full-priced store (no refunds, exchanges only), but this is typical of Haight stores.

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.

This is a great store with a great selection of clothing and shoes.

It is pricey but has some of the best selection of trendy clothes and shoes available.

The store is always immaculate and the sales people friendly but not over powering.

I especially like their shoe selection, they have a very up to date selection and their stock is rotated and refreshed often.

Would definately reccomend to others.

4
★★★★☆

This is a great store with a great selection of clothing and shoes.

It is pricey but has some of the best selection of trendy clothes and shoes available.

The store is always immaculate and the sales people friendly but not over powering.

I especially like their shoe selection, they have a very up to date selection and their stock is rotated and refreshed often.

Would definately reccomend to others.

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Is it just me or does villains shoes employ the hottest guys in town. Thats not the only reason I go in but it is definately a bonus! I love their selection of shoes and everyone is alway really nice and knowledgable.

2
★★★★★

Is it just me or does villains shoes employ the hottest guys in town. Thats not the only reason I go in but it is definately a bonus! I love their selection of shoes and everyone is alway really nice and knowledgable.

.

Villains Vault isnt a place that I visit often. I went in here once while I was just walking around San Francisco, browses, looked at the price tags and just left. They have brand name clothing for men and women. But all they really have is brands. I prefer getting the same thing without that little tag that says something cool for a lot cheaper. It has some pretty cool clothes, like the stuff that everyone wants now adays, but Im just not willing to pay the price.

4
★★★★☆

Villains Vault isnt a place that I visit often. I went in here once while I was just walking around San Francisco, browses, looked at the price tags and just left. They have brand name clothing for men and women. But all they really have is brands. I prefer getting the same thing without that little tag that says something cool for a lot cheaper. It has some pretty cool clothes, like the stuff that everyone wants now adays, but Im just not willing to pay the price.

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.

Villains has a great collection of some of the trendiest clothes in the city- from those Seven or COH jeans to Paul Frank watches to Havianias flip flops. Everything is cute but so damn expensive! I wish they had better sale rack, but oh well. They sell clothes for both girls and guys. I love their shoe store next door too.

3
★★★☆☆

Villains has a great collection of some of the trendiest clothes in the city- from those Seven or COH jeans to Paul Frank watches to Havianias flip flops. Everything is cute but so damn expensive! I wish they had better sale rack, but oh well. They sell clothes for both girls and guys. I love their shoe store next door too.

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.

This store is the pinnacle of trendy in San Francisco. They have all the big name designers and the small name designers who will be big in the near future. Everything is expensive and you are sure to drop some cash, but it is good to look. Also, they have some great accessories and purses.

4
★★★★☆

This store is the pinnacle of trendy in San Francisco. They have all the big name designers and the small name designers who will be big in the near future. Everything is expensive and you are sure to drop some cash, but it is good to look. Also, they have some great accessories and purses.

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.

I was very impressed by two staff members (a dark haired male in the back and a tatooed female in the front). They worked as such an effortless team getting people what they needed and giving honest opinions of how merchandise fit and looked. Really great place.

2
★★★★★

I was very impressed by two staff members (a dark haired male in the back and a tatooed female in the front). They worked as such an effortless team getting people what they needed and giving honest opinions of how merchandise fit and looked. Really great place.

.

Villains (and Villains Vault) is actually three stores across from and next to each other. The selection varies a lot by store, but they're all worth a trip for clothes and accessories with an urban feel. The emphasis is on trendy at all three stores, with a trendy-fun focus at the stores on the South side of the street Paul Frank, etc. You can find cool and hard-to-find watches here too.

2
★★★★☆

Villains (and Villains Vault) is actually three stores across from and next to each other. The selection varies a lot by store, but they're all worth a trip for clothes and accessories with an urban feel. The emphasis is on trendy at all three stores, with a trendy-fun focus at the stores on the South side of the street Paul Frank, etc. You can find cool and hard-to-find watches here too.

 

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