State Farm Insurance

★★★★★
  • 556 Castro St

    San Francisco, CA 94114

    Map & Directions
  • 415-575-3775

About State Farm Insurance

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Hours
Mon-Fri 8:30am-5pm, Sat 9am-2pm

Insurance

Insurance
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5 9
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We also recently bought a house (scary) and let me tell you... the homeowners insurance was a breeze to set up! Being young buyers there is soooo much we didn't know about the whole process. Eva worked us up a quote and really made sure we

3
★★★★★

We also recently bought a house (scary) and let me tell you... the homeowners insurance was a breeze to set up! Being young buyers there is soooo much we didn't know about the whole process. Eva worked us up a quote and really made sure we

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I have been with State Farm for over 14 years and with Traci's office specifically for the past 8 years once moving back to the city in 2004 from out-of-state. Not only do I have my home, personal liability and auto insurance through Traci's office, 2 years ago I moved several of my 401k's from previous employers into a State Farm IRA account. Traci is truly a full service agent who treats every customer as if their her only client. Living in the city, I have had to take several claims out for minor damage to my vehicle usually caused by inconsiderate drivers who don't know how to parallel park but in addition a hit and run incident on the freeway a few years back. Traci's office has always managed all my claims with expedience and professionalism. Every year without fail, I get a personal call from Traci to review my investment accounts along with my insurance coverage to determine if anything needs to be updated or changed due to life events or a change in my financial/investment goals. Having been in the operations and customer support industry for over 25 years, I believe I am extremely sensitive to how I am treated by companies I spend my money with. I can truly state for the record that Traci and her team have always exceeded even my most lofty ideas of what customer service should be.

5
★★★★★

I have been with State Farm for over 14 years and with Traci's office specifically for the past 8 years once moving back to the city in 2004 from out-of-state. Not only do I have my home, personal liability and auto insurance through Traci's office, 2 years ago I moved several of my 401k's from previous employers into a State Farm IRA account. Traci is truly a full service agent who treats every customer as if their her only client. Living in the city, I have had to take several claims out for minor damage to my vehicle usually caused by inconsiderate drivers who don't know how to parallel park but in addition a hit and run incident on the freeway a few years back. Traci's office has always managed all my claims with expedience and professionalism. Every year without fail, I get a personal call from Traci to review my investment accounts along with my insurance coverage to determine if anything needs to be updated or changed due to life events or a change in my financial/investment goals. Having been in the operations and customer support industry for over 25 years, I believe I am extremely sensitive to how I am treated by companies I spend my money with. I can truly state for the record that Traci and her team have always exceeded even my most lofty ideas of what customer service should be.

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I just wanted to take a moment to write today to let you know that I sincerely appreciate and thank both your team and the corporate team at State Farm for their superb service over the last month.

As you know, I recently had an auto accident which was very unexpected and was no fault of my own. From the claims intake to the corporate assistance, I was very pleased with the 100% perfect response I received. I was astonished at how quickly the process went. What could have been a tortuous process turned into a very seamless and easy process. From your office to the call center at Team #4, everyone was completely aware of the situation and there was never any confusion, wait times, lag or misinformation.

I am a complete believer in State Farm and wanted to thank you.

Best regards,
ELI B. , CEO

2
★★★★★

I just wanted to take a moment to write today to let you know that I sincerely appreciate and thank both your team and the corporate team at State Farm for their superb service over the last month.

As you know, I recently had an auto accident which was very unexpected and was no fault of my own. From the claims intake to the corporate assistance, I was very pleased with the 100% perfect response I received. I was astonished at how quickly the process went. What could have been a tortuous process turned into a very seamless and easy process. From your office to the call center at Team #4, everyone was completely aware of the situation and there was never any confusion, wait times, lag or misinformation.

I am a complete believer in State Farm and wanted to thank you.

Best regards,
ELI B. , CEO

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Traci provides unbeatable service. My company has used her and her team for years and have always been super-pleased with their proactivity and responsiveness.

-Gordon R.

5
★★★★★

Traci provides unbeatable service. My company has used her and her team for years and have always been super-pleased with their proactivity and responsiveness.

-Gordon R.

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Despues de estar con diferentes companias, pagando mas de lo que supuestamente teniamos que ahorar, decidi buscar otra aseguransa y fue asi como tubimos el placer de conocer a la Sr, Mercedes Jones Mil gracias por ofrecernos un servicio de calidad y por tener la paciensia de explicarnos la cobertura con detalle. Su profesionalismo y atencion hicieron la experiencia mas facil y agradable. Muchisimas gracias por su ayuda y por hablarnos en nuestro idioma. Nos aseguraremos en recomendarla con nuestro amigos y familia. Esperamos que podamos tenerla como nuestro agente de aseguransa por mucho tiempo. Gracias por hacer esta experiencia facil y placentera.

2
★★★★★

Despues de estar con diferentes companias, pagando mas de lo que supuestamente teniamos que ahorar, decidi buscar otra aseguransa y fue asi como tubimos el placer de conocer a la Sr, Mercedes Jones Mil gracias por ofrecernos un servicio de calidad y por tener la paciensia de explicarnos la cobertura con detalle. Su profesionalismo y atencion hicieron la experiencia mas facil y agradable. Muchisimas gracias por su ayuda y por hablarnos en nuestro idioma. Nos aseguraremos en recomendarla con nuestro amigos y familia. Esperamos que podamos tenerla como nuestro agente de aseguransa por mucho tiempo. Gracias por hacer esta experiencia facil y placentera.

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Traci and her team, rock! I believe in specifically elaborating so you can make up your own mind. When I first when to visit Traci, over 6 years ago, she impressed me by conducting a full review of all my policies (auto, umbrella, renters, home owners, etc.). Traci met with me for more than 2 hours and we became friends. She advised me where she could and could not save me money (more were she could than not, for sure!) and, she advised me on which policies in specific amounts that she would recommend, deductions to take, etc. Traci introduced me to a slew of banking products that were extremely competitive, and won me over - State Farm has so much to offer. I liked her and her operations. I later learned that she started with State Farm over 18 years ago and started in the mailroom. Talk about a dedicated individual with tenacity and humility - she is it. Whenever I have a new Real Estate client, I ask about their specific needs and recommend they spend time with Traci. She even will make a trip to the home to conduct an audit and account for all the safety and related issues within the home before she writes a policy. I highly recommend Traci Hollander and her team at State Farm.

2
★★★★★

Traci and her team, rock! I believe in specifically elaborating so you can make up your own mind. When I first when to visit Traci, over 6 years ago, she impressed me by conducting a full review of all my policies (auto, umbrella, renters, home owners, etc.). Traci met with me for more than 2 hours and we became friends. She advised me where she could and could not save me money (more were she could than not, for sure!) and, she advised me on which policies in specific amounts that she would recommend, deductions to take, etc. Traci introduced me to a slew of banking products that were extremely competitive, and won me over - State Farm has so much to offer. I liked her and her operations. I later learned that she started with State Farm over 18 years ago and started in the mailroom. Talk about a dedicated individual with tenacity and humility - she is it. Whenever I have a new Real Estate client, I ask about their specific needs and recommend they spend time with Traci. She even will make a trip to the home to conduct an audit and account for all the safety and related issues within the home before she writes a policy. I highly recommend Traci Hollander and her team at State Farm.

.

I love love love Traci's office. We recently switched our policies to Traci's office and it has been wonderful. Miss Eva Eng has been so great! She smoothly got all our policies going with very little effort on our end.

We also recently bought a house (scary) and let me tell you... the homeowners insurance was a breeze to set up! Being young buyers there is soooo much we didn't know about the whole process. Eva worked us up a quote and really made sure we knew what the best coverages would be (we have a special needs dog, so ya don't wanna any suprises there). I would highly recommend Traci and her team!!!

5
★★★★★

I love love love Traci's office. We recently switched our policies to Traci's office and it has been wonderful. Miss Eva Eng has been so great! She smoothly got all our policies going with very little effort on our end.

We also recently bought a house (scary) and let me tell you... the homeowners insurance was a breeze to set up! Being young buyers there is soooo much we didn't know about the whole process. Eva worked us up a quote and really made sure we knew what the best coverages would be (we have a special needs dog, so ya don't wanna any suprises there). I would highly recommend Traci and her team!!!

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1 out of 1 people found this review helpful.

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Insurance is a sticky business, and if you are like me I hate change. I was with Farmers for years till my agent sold his business. Reluctantly I called Tracy who was a friend and asked her to take over my insurance. The roll over was flawless and other than signing a few papers it was seamless. I trade cars all the time, and I wanted an agent who I called with the VIN number could insure the new and delete the old, and her crew did it effortlessly. Recently going thru changes in life I missed my insurance payment and got pulled over. No fault of Traci, she and her people called me many times to remind me. When I called to reinstate my policy I spoke to Jen (Jenny) McAtee -- she was so great and recreated and empathized with me and got the work done fast. It??s a kind of service you expect at a 5 star spa... Great crew Traci

5
★★★★★

Insurance is a sticky business, and if you are like me I hate change. I was with Farmers for years till my agent sold his business. Reluctantly I called Tracy who was a friend and asked her to take over my insurance. The roll over was flawless and other than signing a few papers it was seamless. I trade cars all the time, and I wanted an agent who I called with the VIN number could insure the new and delete the old, and her crew did it effortlessly. Recently going thru changes in life I missed my insurance payment and got pulled over. No fault of Traci, she and her people called me many times to remind me. When I called to reinstate my policy I spoke to Jen (Jenny) McAtee -- she was so great and recreated and empathized with me and got the work done fast. It??s a kind of service you expect at a 5 star spa... Great crew Traci

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1 out of 1 people found this review helpful.

.

Insurance is one of those things you don' t like to think about, but have to deal with. Traci is very friendly and knowledgeable. She doesn?t do the hard sell and State Farm has been a good company.

2
★★★★★

Insurance is one of those things you don' t like to think about, but have to deal with. Traci is very friendly and knowledgeable. She doesn?t do the hard sell and State Farm has been a good company.

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