Anthony's Shoe Repair

★★★☆☆
  • 7061 Yorktown Ave Ste 101

    Huntington Beach, CA 92648

    Map & Directions
  • 714-698-0254

About Anthony's Shoe Repair

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The shop has terrible customer service and the quality of their repairs are just as bad. I will never take anything there again and probably shouldn't have given them a second chance.

0
★☆☆☆☆

The shop has terrible customer service and the quality of their repairs are just as bad. I will never take anything there again and probably shouldn't have given them a second chance.

.

I have brought in several pairs of shoes and they always do a great job with them. I often have the tips of my heals break off, not a problem. I've also had a few that have gotten stuck in a grate and messed up the edges of the heal. Still no problem.

4
★★★★☆

I have brought in several pairs of shoes and they always do a great job with them. I often have the tips of my heals break off, not a problem. I've also had a few that have gotten stuck in a grate and messed up the edges of the heal. Still no problem.

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My family has challenged Anthony's Shoe Repair to fix all kinds of shoes as well as other leather goods such as purses. They have risen to the occasion and returned a 'good as new' item every time. We have never been disappointed with the service, the workmanship or the time allowed for the job. It is worth noting, however, that their policy is to have the customer pay for the work up front. I disagree with that business policy.

4
★★★★☆

My family has challenged Anthony's Shoe Repair to fix all kinds of shoes as well as other leather goods such as purses. They have risen to the occasion and returned a 'good as new' item every time. We have never been disappointed with the service, the workmanship or the time allowed for the job. It is worth noting, however, that their policy is to have the customer pay for the work up front. I disagree with that business policy.

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I've been to this place twice and the service the first time was OK but the second time around was horrible. I asked them to place rubber underneath a pair of pumps I'd just bought. This is one of those places where you pay when you first drop off your shoes. I was in a hurry and just dropped off the shoes and had my card charged. This is partly my fault because I should've noticed that they had overcharged me then. However, I was too trustworthy.
I didn't notice the high bill, however, until a day before I had to pick up the pumps.
Still, I thought they would realize that they'd overcharged me because I had just one pair of shoes to pick up with only $25 worth of work, not the 40 something they'd charged me. I was wrong about this because the gentleman (the same man who overcharged me) refused to give me my money back. He was rude and not accomodating at all. While the work they do is OK, the customer service is horrible and I refuse to return. I don't know if the man overcharged me on purpose and kept the money for himself or what? The point is check your bill closely.

0
★☆☆☆☆

I've been to this place twice and the service the first time was OK but the second time around was horrible. I asked them to place rubber underneath a pair of pumps I'd just bought. This is one of those places where you pay when you first drop off your shoes. I was in a hurry and just dropped off the shoes and had my card charged. This is partly my fault because I should've noticed that they had overcharged me then. However, I was too trustworthy.
I didn't notice the high bill, however, until a day before I had to pick up the pumps.
Still, I thought they would realize that they'd overcharged me because I had just one pair of shoes to pick up with only $25 worth of work, not the 40 something they'd charged me. I was wrong about this because the gentleman (the same man who overcharged me) refused to give me my money back. He was rude and not accomodating at all. While the work they do is OK, the customer service is horrible and I refuse to return. I don't know if the man overcharged me on purpose and kept the money for himself or what? The point is check your bill closely.

Cons: Horrible service.

 

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