Kinokuniya Book Store

★★☆☆☆
  • 685 Saratoga Ave

    San Jose, CA 95129

    Map & Directions
  • 408-252-1300

About Kinokuniya Book Store

Categories

Shopping

Shopping
More choices in San Jose:
Resultset_next

HICKLEBEES CHILDRENS BOOKS & TOYS

1378 LINCOLN AVENUE San Jose, CA

Resultset_next

Hicklebee's Childrens Books

1378 Lincoln Ave San Jose, CA

2.4 5
Hi! Sign in to let us know how Kinokuniya Book Store was?
Write a Review
.

This bookstore imports Japanese books, magazines, CD/DVDs, school accessories, keychains/straps, stuffed animals, etc from Japan!
The prices of these might be higher than you expect...
But they have a variety of Japanese entertainment, so don't miss out!!

4
★★★★☆

This bookstore imports Japanese books, magazines, CD/DVDs, school accessories, keychains/straps, stuffed animals, etc from Japan!
The prices of these might be higher than you expect...
But they have a variety of Japanese entertainment, so don't miss out!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Im learning japanese and this book store truley helped thier staff helped me pick out text books and they have a wonderful selection from cds and books to plushies and tshirts! WODERFUL ,SUGOI!!! thhough i have to say when you walk in it all most ALL asians and they kinda stare at you for a bit like, "Why the hell are you here?!" but only for a bit! I HIGHLY reccomend it!

2
★★★★★

Im learning japanese and this book store truley helped thier staff helped me pick out text books and they have a wonderful selection from cds and books to plushies and tshirts! WODERFUL ,SUGOI!!! thhough i have to say when you walk in it all most ALL asians and they kinda stare at you for a bit like, "Why the hell are you here?!" but only for a bit! I HIGHLY reccomend it!

Pros: Great selection

Cons: odd atmosphere

.

San Francisco store is a lot better than san jose store.
at san francisco store, my friend was told that she can
bring in a CD point cards next time since she forgot to
and they gave her a temporary one to put them together
next time. But she moved out of state so her mother went
to close by kinokuniya in san jose to get 2 free cds
(that's what she gets for putting 2 cards together total
of more than 60 points.)
mother went to the store and found one of the cds since
other ones weren't at the store. she goes home thinking
she'll get another cd later. Next time she finds out that they don't put two cards together to reach 60 points. on top of that, they said 40 points are used for the cd she already got.
that means, she has 3 stamps left on one card and 23 points on another. This means that she can now get another CD for 20% off for 20 points instead of another free CD. If the clerk knew about it, why would they even give her a free CD in the first place not explaining what will hapen later with the left over stamps. They are very tricky. the mother felt very offended because of how the clerk was responding to her.

0
★☆☆☆☆

San Francisco store is a lot better than san jose store.
at san francisco store, my friend was told that she can
bring in a CD point cards next time since she forgot to
and they gave her a temporary one to put them together
next time. But she moved out of state so her mother went
to close by kinokuniya in san jose to get 2 free cds
(that's what she gets for putting 2 cards together total
of more than 60 points.)
mother went to the store and found one of the cds since
other ones weren't at the store. she goes home thinking
she'll get another cd later. Next time she finds out that they don't put two cards together to reach 60 points. on top of that, they said 40 points are used for the cd she already got.
that means, she has 3 stamps left on one card and 23 points on another. This means that she can now get another CD for 20% off for 20 points instead of another free CD. If the clerk knew about it, why would they even give her a free CD in the first place not explaining what will hapen later with the left over stamps. They are very tricky. the mother felt very offended because of how the clerk was responding to her.

Pros: japanese books available

Cons: store clerks are not helpful, give you a hard time and they have attitudes.

.

they smile, but service is horrible.
don't accept returns for refunds.
makes it difficult for customers to purchase things.

0
★☆☆☆☆

they smile, but service is horrible.
don't accept returns for refunds.
makes it difficult for customers to purchase things.

Cons: service, expensive

.

Doesn't accept return even if customer finds out that the product was not what they were looking for or realize the product is really bad. My friend has a store credit from there and she can't even buy a gift card with the credit. I see her point that it's annoying to have a piece of paper, rather have a card. She probably don't wanna buy anything from there, so she'd rather give it to someone else as gift certificates. Their policy is very unhelpful. They want to give her a hard time.

0
★☆☆☆☆

Doesn't accept return even if customer finds out that the product was not what they were looking for or realize the product is really bad. My friend has a store credit from there and she can't even buy a gift card with the credit. I see her point that it's annoying to have a piece of paper, rather have a card. She probably don't wanna buy anything from there, so she'd rather give it to someone else as gift certificates. Their policy is very unhelpful. They want to give her a hard time.

Cons: bad service, no rufund, stubborn employees

Editorial from

Bookstore chain sells thousands of titles in both English and Japanese; magazines, videos, CDs, comics, software, stationery and gift items.

 

Wait, you're the expert.

If you've been to or used Kinokuniya Book Store, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review