Baja Fresh Mexican Grill

★★★☆☆
  • 3594 Mt Diablo Blvd

    Lafayette, CA 94549

    Map & Directions
  • 925-283-8740

About Baja Fresh Mexican Grill

Hours
Sunday 10:00AM - 10:00PM ,Monday 10:00AM - 10:00PM ,Tuesday 10:00AM - 10:00PM ,Wednesday 10:00AM - 10:00PM ,Thursday 10:00AM - 10:00PM ,Friday 10:00AM - 10:00PM ,Saturday 10:00AM - 10:00PM
2.5 2
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We witnessed the worst customer service there! We saw their server attacked a young lady for no reasons. The server was on and on to her. We wanted to help her but she was brave enough to explain what the server did to her. She was absolutely right! The server over charged the lady and she tried to get adjustment. The sever rejected it with using some dirty words then throw the money to her. We overheard the amount was still incorrect. We couldn't believe the server pointed at the innocent lady's face and screamed. We were sick of seeing the server's attitude and left the place without ordering. Why the server works there if she doesn't like her job and can't work right? It seemed the lady was her sand bag to release her frustration.

0
★☆☆☆☆

We witnessed the worst customer service there! We saw their server attacked a young lady for no reasons. The server was on and on to her. We wanted to help her but she was brave enough to explain what the server did to her. She was absolutely right! The server over charged the lady and she tried to get adjustment. The sever rejected it with using some dirty words then throw the money to her. We overheard the amount was still incorrect. We couldn't believe the server pointed at the innocent lady's face and screamed. We were sick of seeing the server's attitude and left the place without ordering. Why the server works there if she doesn't like her job and can't work right? It seemed the lady was her sand bag to release her frustration.

Pros: Nothing

Cons: Too agressive and rude server for no reasons!

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im not a huge fan of commercial tasting mexican food but luckily the food at baja fresh tastes just that, fresh!

the condiments are spicy enough, but they are plenty. and the chicken was dry, but still, tasted fresh and solid.

to me, the highlight was the avocado / guacomole - combining them with greasy chips lifted me to heaven! yum!

4
★★★★☆

im not a huge fan of commercial tasting mexican food but luckily the food at baja fresh tastes just that, fresh!

the condiments are spicy enough, but they are plenty. and the chicken was dry, but still, tasted fresh and solid.

to me, the highlight was the avocado / guacomole - combining them with greasy chips lifted me to heaven! yum!

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