Benedict & Benedict Heating

★★☆☆☆

About Benedict & Benedict Heating

Details
Hours
Mon - Fri, 7:30am - 5pm; Closed Sat & Sun

Automotive

Automotive
More choices in Arcadia:
Resultset_next

Suazos Hvac

528 E Edna Pl Covina, CA

Resultset_next

B & B Auto Electric

1985 S Del Mar Ave San Gabriel, CA

1.6 5
Hi! Sign in to let us know how Benedict & Benedict Heating was?
Write a Review
.

I wrote a letter to Benedict & Benedict Heating and Air (not to be confused with Benedict & Benedict Plumbing) about how they created a return grate that went to the attic but was never connected to the return duct, so in the summer my air conditioning was sucking extra-hot attic air and in the winter in was sucking in cold attic air. Who knows how much extra my utility bills were. For years I hounded them to repair their mistake. (I hate using the court system).

I recently remodeled the house and again reminded B&B about their gross negligence and I was surprised: THEY FIXED THEIR ERROR, but didn't finish the project... ah what the hell-right? All I had to do was buy a new grate, which was a different size than the one they originally installed.

Today I received an INVOICE from them. These guys are totally unscrupulous- they want me to pay for their f&#k-up. Their invoice # 4576, dated 10/7/2010 is for $904.00

Buyer beware. These guys are full-blown crooks.

October 10, 2010 by Stan McClain in Pasadena, CA

1
★☆☆☆☆

I wrote a letter to Benedict & Benedict Heating and Air (not to be confused with Benedict & Benedict Plumbing) about how they created a return grate that went to the attic but was never connected to the return duct, so in the summer my air conditioning was sucking extra-hot attic air and in the winter in was sucking in cold attic air. Who knows how much extra my utility bills were. For years I hounded them to repair their mistake. (I hate using the court system).

I recently remodeled the house and again reminded B&B about their gross negligence and I was surprised: THEY FIXED THEIR ERROR, but didn't finish the project... ah what the hell-right? All I had to do was buy a new grate, which was a different size than the one they originally installed.

Today I received an INVOICE from them. These guys are totally unscrupulous- they want me to pay for their f&#k-up. Their invoice # 4576, dated 10/7/2010 is for $904.00

Buyer beware. These guys are full-blown crooks.

October 10, 2010 by Stan McClain in Pasadena, CA

Was this review helpful to you?
Ratings_icons Ratings_icons

.

TERRIBLE CUSTOMER SERVICE. Called on a Thursday, spoke to a gentleman who scheduled the service call for Friday between 1-3 pm. Not only did no one ever show, but no one called. I made 4 phone calls over a 45 minute time frame, 3:15 till 4:00 pm. On the last call when I asked to speak with a manager, I learned I had been reaching the answering service. I have no idea what their repairs are like, but their customer service is non existent. I would never recommend this company since they cannot even honor an appt or call to give a status.

1
★☆☆☆☆

TERRIBLE CUSTOMER SERVICE. Called on a Thursday, spoke to a gentleman who scheduled the service call for Friday between 1-3 pm. Not only did no one ever show, but no one called. I made 4 phone calls over a 45 minute time frame, 3:15 till 4:00 pm. On the last call when I asked to speak with a manager, I learned I had been reaching the answering service. I have no idea what their repairs are like, but their customer service is non existent. I would never recommend this company since they cannot even honor an appt or call to give a status.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This contractor did not answer my calls and emails and now reports that he is unable to complete quoted service on time or on budget. Also, I question the need to replace the entire furnace because we have a flue that is too close to a wooden framing member. I wish I had sought a second quote.

Avoid this contractor. Don't trust their estimates.

1
★☆☆☆☆

This contractor did not answer my calls and emails and now reports that he is unable to complete quoted service on time or on budget. Also, I question the need to replace the entire furnace because we have a flue that is too close to a wooden framing member. I wish I had sought a second quote.

Avoid this contractor. Don't trust their estimates.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This company attempted to sell us an entire new unit, when all we needed was a new coil. The unit was less than 2 years old, and the service man told us one story and the office told another. It took me two weeks of harrassing them on the phone to get them to drop the service charge. In that time, Lindsey's HVAC fixed the problem for a third of the cost of thier estimate.

PROS: none
CONS: dishonest

1
★☆☆☆☆

This company attempted to sell us an entire new unit, when all we needed was a new coil. The unit was less than 2 years old, and the service man told us one story and the office told another. It took me two weeks of harrassing them on the phone to get them to drop the service charge. In that time, Lindsey's HVAC fixed the problem for a third of the cost of thier estimate.

PROS: none
CONS: dishonest

Was this review helpful to you?
Ratings_icons Ratings_icons

.

They have a reputation in Pasadena of being expensive, but we've found that they give good, responsive service, especially making repairs

4
★★★★☆

They have a reputation in Pasadena of being expensive, but we've found that they give good, responsive service, especially making repairs

Was this review helpful to you?
Ratings_icons Ratings_icons

Wait, you're the expert.

If you've been to or used Benedict & Benedict Heating, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review