Firestone Five Star Auto Services

★★★★☆
  • 13508 Pomerado Rd

    Poway, CA 92064

    Map & Directions
  • 858-679-2209

About Firestone Five Star Auto Services

Automotive

Automotive
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I love the Guys at this shop. We started with Dan and moved over with him when he became apart of this team. Dan is very trustworthy and Jim is so funny and friendly. He makes you feel comfy in his shop. They have always been very honest with me and what needs to be done with my car and my finacee' car. We highly recommend them to anyone who needs work on ther car even as simple as an oil change. Thanks Guys for all your hard work.

5
★★★★★

I love the Guys at this shop. We started with Dan and moved over with him when he became apart of this team. Dan is very trustworthy and Jim is so funny and friendly. He makes you feel comfy in his shop. They have always been very honest with me and what needs to be done with my car and my finacee' car. We highly recommend them to anyone who needs work on ther car even as simple as an oil change. Thanks Guys for all your hard work.

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0 out of 1 people found this review helpful.

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There are still nice people in the world! I went in to have my check engine light shut off, thinking I would be there for hours waiting for a diagnostic check, etc., but the nice guy(don't know his name but he is bald), along with his co-worker Dan-equally nice, went straight to my car, was out there no longer than 5 minutes, and gave me a few tips of sealing my gas cap better, and was able to shut that engine light off. Now my car can pass smog and I was truly dumbfounded at how nice these two gentlemen were to me and would totally recommend them and their shop to everyone. Nice job guys!

5
★★★★★

There are still nice people in the world! I went in to have my check engine light shut off, thinking I would be there for hours waiting for a diagnostic check, etc., but the nice guy(don't know his name but he is bald), along with his co-worker Dan-equally nice, went straight to my car, was out there no longer than 5 minutes, and gave me a few tips of sealing my gas cap better, and was able to shut that engine light off. Now my car can pass smog and I was truly dumbfounded at how nice these two gentlemen were to me and would totally recommend them and their shop to everyone. Nice job guys!

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0 out of 2 people found this review helpful.

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We took our car in for an oil change and the guys told us that our car had "problems" There were items that needed to be repaired immediately. They told us that they would cut us a great deal if we had the repairs done that day. We told them not thanks and took it to our regular mechanic the next day. Our mechanic checked the car for free and said that there were no problems and showed us all of the parts that Five Star Auto had said were in need of immediate repair. We will never go to Five Star Auto svc. again.

1
★☆☆☆☆

We took our car in for an oil change and the guys told us that our car had "problems" There were items that needed to be repaired immediately. They told us that they would cut us a great deal if we had the repairs done that day. We told them not thanks and took it to our regular mechanic the next day. Our mechanic checked the car for free and said that there were no problems and showed us all of the parts that Five Star Auto had said were in need of immediate repair. We will never go to Five Star Auto svc. again.

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1 out of 1 people found this review helpful.

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I have been using Jim and Tony for fourteen years! They are honest and try as best as they can to work in your budget. They saved me thousnds of dollars by knowing how to work on my Mercedes and Land Rover so I wouldn't have to take it to the dealership. They keep my cars in tip top shape. I was sad when they sold the shop in El Cajon but happy they are together again in Poway as I know nothing about repairing cars and know they will not take advantage of me.

5
★★★★★

I have been using Jim and Tony for fourteen years! They are honest and try as best as they can to work in your budget. They saved me thousnds of dollars by knowing how to work on my Mercedes and Land Rover so I wouldn't have to take it to the dealership. They keep my cars in tip top shape. I was sad when they sold the shop in El Cajon but happy they are together again in Poway as I know nothing about repairing cars and know they will not take advantage of me.

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0 out of 1 people found this review helpful.

.

I was referred to Five Star by Tire Rack, the largest seller of tires on the internet (and a great place to buy tires). After years of using the BMW dealer for my car, I bit by bit started using Five Star. Jim, who works the front desk, has the traits you want in your auto service shop, honesty, directness and stands up for your rights. I had a problem once on a part that he din't even install, and he went after the supplier and got the part replaced for free. I rarely recommend places, but Five star is a great shop.

5
★★★★★

I was referred to Five Star by Tire Rack, the largest seller of tires on the internet (and a great place to buy tires). After years of using the BMW dealer for my car, I bit by bit started using Five Star. Jim, who works the front desk, has the traits you want in your auto service shop, honesty, directness and stands up for your rights. I had a problem once on a part that he din't even install, and he went after the supplier and got the part replaced for free. I rarely recommend places, but Five star is a great shop.

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0 out of 1 people found this review helpful.

.

I was referred to the station from a coworker. I am a single mother who lives in Chula Vista but works in Scripps ranch. I received a "list" of things from another service center and wanted a second opinion on the amount of work that was needed. They ran diagnostics on my car and guess what? I did not need three quarters of the things on that list. Jim was honest and detailed when he reviewed what I really needed. The service was great. Whenever anybody asks me about car repair, I tell them they have to call Jim.

5
★★★★★

I was referred to the station from a coworker. I am a single mother who lives in Chula Vista but works in Scripps ranch. I received a "list" of things from another service center and wanted a second opinion on the amount of work that was needed. They ran diagnostics on my car and guess what? I did not need three quarters of the things on that list. Jim was honest and detailed when he reviewed what I really needed. The service was great. Whenever anybody asks me about car repair, I tell them they have to call Jim.

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0 out of 1 people found this review helpful.

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Jim the sales man is very nice. After a while you realize that the reason he is willing to give you a discount of a substantial amount is that he has already jacked it up a lot. Thats the good news. There is a lot more to know. After they replaced the wires to the spark plugs, they had to do it again because their parts were defective. But the final straw was when they forgot a pin when reassembling the brakes. Six months later I had to get new brakes. AVOID this place.

1
★☆☆☆☆

Jim the sales man is very nice. After a while you realize that the reason he is willing to give you a discount of a substantial amount is that he has already jacked it up a lot. Thats the good news. There is a lot more to know. After they replaced the wires to the spark plugs, they had to do it again because their parts were defective. But the final straw was when they forgot a pin when reassembling the brakes. Six months later I had to get new brakes. AVOID this place.

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1 out of 1 people found this review helpful.

 

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