Upper Grove Way Auto Repair

★★☆☆☆

About Upper Grove Way Auto Repair

Hours
Mon-Fri 8am-5pm ; Sat Closed ; Sun Closed

Automotive

Automotive
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They have taken care of our cars for over 15 years and done an excellent job, friendly, personal service

5
★★★★★

They have taken care of our cars for over 15 years and done an excellent job, friendly, personal service

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bad review I paid for a test they said it would resolve the problem they came back with a list of repairs that I had replaced , with brand new factory parts , nothing was resolved I felt as though I had been raped in the wallet , I questioned them on this issue , they think the general public is a recipiant of the big carrot !!

1
★☆☆☆☆

bad review I paid for a test they said it would resolve the problem they came back with a list of repairs that I had replaced , with brand new factory parts , nothing was resolved I felt as though I had been raped in the wallet , I questioned them on this issue , they think the general public is a recipiant of the big carrot !!

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Brought my car in to have serviced and all of the mechanical related requests were settled okay. They gave me an estimate to fix my window, which was broken and it was a little more than I was ready to pay, which is fine. Then I go back to have them screw in my door. I wait an hour and 15 minutes in their waiting area to find its a complete waste of time. They fixed my door incorrectly and it became inoperable. My door was working fine before I brought it in. It was only the window that needed fixing. Another headache for something that didn't need fixing to begin with. I do not recommend this business for non mechanical related services (electronics / windows). The mechanics also took my stereo face out, and didn't bother to tell me they took it out for security reasons. I thought it was stolen. When I mentioned that it's missing, she said, "oh i'm sorry, i forgot to tell you!" Very unprofessional and i'm no longer going back. Just be careful with these people. One minute they do a fine job, the next they kick you to the curb and give priority to others.

0
★☆☆☆☆

Brought my car in to have serviced and all of the mechanical related requests were settled okay. They gave me an estimate to fix my window, which was broken and it was a little more than I was ready to pay, which is fine. Then I go back to have them screw in my door. I wait an hour and 15 minutes in their waiting area to find its a complete waste of time. They fixed my door incorrectly and it became inoperable. My door was working fine before I brought it in. It was only the window that needed fixing. Another headache for something that didn't need fixing to begin with. I do not recommend this business for non mechanical related services (electronics / windows). The mechanics also took my stereo face out, and didn't bother to tell me they took it out for security reasons. I thought it was stolen. When I mentioned that it's missing, she said, "oh i'm sorry, i forgot to tell you!" Very unprofessional and i'm no longer going back. Just be careful with these people. One minute they do a fine job, the next they kick you to the curb and give priority to others.

Pros: none

Cons: car came back with more problems than I brought it in w ith

.

Brought my car in to have serviced and all of the mechanical related requests were settled okay. They gave me an estimate to fix my window, which was broken and it was a little more than I was ready to pay, which is fine. Then I go back to have them screw in my door. I wait an hour and 15 minutes in their waiting area to find its a complete waste of time. They fixed my door incorrectly and it became inoperable. My door was working fine before I brought it in. It was only the window that needed fixing. Another headache for something that didn't need fixing to begin with. I do not recommend this business for non mechanical related services (electronics / windows). They do fine in fixing regular car parts.

0
★☆☆☆☆

Brought my car in to have serviced and all of the mechanical related requests were settled okay. They gave me an estimate to fix my window, which was broken and it was a little more than I was ready to pay, which is fine. Then I go back to have them screw in my door. I wait an hour and 15 minutes in their waiting area to find its a complete waste of time. They fixed my door incorrectly and it became inoperable. My door was working fine before I brought it in. It was only the window that needed fixing. Another headache for something that didn't need fixing to begin with. I do not recommend this business for non mechanical related services (electronics / windows). They do fine in fixing regular car parts.

Pros: clutch repair

Cons: poor service with windows

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Brought my car in to have serviced and all of the mechanical related requests were settled okay. They gave me an estimate to fix my window, which was broken and it was a little more than I was ready to pay, which is fine. Then I go back to have them screw in my door. I wait an hour and 15 minutes in their waiting area to find its a complete waste of time. They fixed my door incorrectly and it became inoperable. My door was working fine before I brought it in. It was only the window that needed fixing. Another headache for something that didn't need fixing to begin with. I do not recommend this business for non mechanical related services (electronics / windows). They do fine in fixing regular car parts.

1
★☆☆☆☆

Brought my car in to have serviced and all of the mechanical related requests were settled okay. They gave me an estimate to fix my window, which was broken and it was a little more than I was ready to pay, which is fine. Then I go back to have them screw in my door. I wait an hour and 15 minutes in their waiting area to find its a complete waste of time. They fixed my door incorrectly and it became inoperable. My door was working fine before I brought it in. It was only the window that needed fixing. Another headache for something that didn't need fixing to begin with. I do not recommend this business for non mechanical related services (electronics / windows). They do fine in fixing regular car parts.

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My car was having some issues and I thought it might be the brakes so I took it to Upper Grove Way Auto Repair to see what might have to be done to my car. They charged me to inspect my brakes which was about 30 dollars. They ended up inspecting the entire car and gave me a list of what needed to be done and basicailly told me to just get a new car because the work on the car would be too expensive. I thought it was nice of them to inspect the entire car even though I only paid for the brake inspection. I ended up taking that list to a friend of mine and getting the work done for cheaper than what I would've paid there.

5
★★★★★

My car was having some issues and I thought it might be the brakes so I took it to Upper Grove Way Auto Repair to see what might have to be done to my car. They charged me to inspect my brakes which was about 30 dollars. They ended up inspecting the entire car and gave me a list of what needed to be done and basicailly told me to just get a new car because the work on the car would be too expensive. I thought it was nice of them to inspect the entire car even though I only paid for the brake inspection. I ended up taking that list to a friend of mine and getting the work done for cheaper than what I would've paid there.

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