Arts TV

★★★☆☆
  • 2149 Taraval St

    San Francisco, CA 94116

    Cross street: Corner 32nd Avenue

    Map & Directions
  • 415-566-9898

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STAY AWAY, I remembered when my dad had his VCR fixed several years ago, and they broke a part of the VCR while fixing it, refused a refund. I remembered their were intense verbal exchanges between my dad and their employees, Including cursing.\n\nReally, not reliable, not responsible for their actions\n\nBetter Bizness Bureau rates this crapshack a D-\n

0
★☆☆☆☆

STAY AWAY, I remembered when my dad had his VCR fixed several years ago, and they broke a part of the VCR while fixing it, refused a refund. I remembered their were intense verbal exchanges between my dad and their employees, Including cursing.\n\nReally, not reliable, not responsible for their actions\n\nBetter Bizness Bureau rates this crapshack a D-\n

Pros: nothing at all

Cons: Broken VCR+no refund+Hostile Staff

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STAY AWAY, I remembered when my dad had his VCR fixed several years ago, and they broke a part of the VCR while fixing it, refused a refund. I remembered their were intense verbal exchanges between my dad and their employees,

Really, not reliable, not responsible for their actions
Best to take your business elsewhere

1
★☆☆☆☆

STAY AWAY, I remembered when my dad had his VCR fixed several years ago, and they broke a part of the VCR while fixing it, refused a refund. I remembered their were intense verbal exchanges between my dad and their employees,

Really, not reliable, not responsible for their actions
Best to take your business elsewhere

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Arts TV is one of the few companies that provide TV repair service.They do house calls and if you go to there website you get a free house call if they do the service. They are very knowledgeable and provide good service

5
★★★★★

Arts TV is one of the few companies that provide TV repair service.They do house calls and if you go to there website you get a free house call if they do the service. They are very knowledgeable and provide good service

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I thought Art's TV repair service was great! Granted, the guy who came out wasn't fluent in English, but he's not here to talk the talk.. he's very efficient with handling the TV, and works very quickly. He diagnosed the problem and fixed our DLP like new! We called him ahead and informed him that we thought it could be a ballast issue (a circuit board issue), so he brought the part with him when he came out. He also traveled from SF to Novato. You can't judge a book by it's cover! If you just want a tv repairman to come and repair your tv, I would highly recommend this company. His prices were reasonable too.

2
★★★★★

I thought Art's TV repair service was great! Granted, the guy who came out wasn't fluent in English, but he's not here to talk the talk.. he's very efficient with handling the TV, and works very quickly. He diagnosed the problem and fixed our DLP like new! We called him ahead and informed him that we thought it could be a ballast issue (a circuit board issue), so he brought the part with him when he came out. He also traveled from SF to Novato. You can't judge a book by it's cover! If you just want a tv repairman to come and repair your tv, I would highly recommend this company. His prices were reasonable too.

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Hi. I scheduled a repair on my DLP TV, told the operator that I needed a new bulb (a common repair with this type of TV), and set up an in home repair window between 10am-1pm Saturday (the only available time that would not conflict with my work schedule).\r\n\r\nOn Saturday, I called the listed phone number at about 10:30 am to see if they could give me a better estimate of when the repairman would arrive. I was told that the repairman had left, and would arrive shortly. They did not arrive until 1:30 pm (half an hour late).\r\n\r\nThey looked at my TV for about 5 min, then told me it needed a new bulb. It would take 3-4 days to arrive, and then I would have to set up another repair time. \r\n\r\nI told them five days prior what the problem was, why didn't they bring a bulb with them? Why were they 30 minutes late? \r\n\r\nAlso, the repairman wasn't nice at all, and they left my TV turned sideways. Come on guys, at least leave things the way you found them.

0
★☆☆☆☆

Hi. I scheduled a repair on my DLP TV, told the operator that I needed a new bulb (a common repair with this type of TV), and set up an in home repair window between 10am-1pm Saturday (the only available time that would not conflict with my work schedule).\r\n\r\nOn Saturday, I called the listed phone number at about 10:30 am to see if they could give me a better estimate of when the repairman would arrive. I was told that the repairman had left, and would arrive shortly. They did not arrive until 1:30 pm (half an hour late).\r\n\r\nThey looked at my TV for about 5 min, then told me it needed a new bulb. It would take 3-4 days to arrive, and then I would have to set up another repair time. \r\n\r\nI told them five days prior what the problem was, why didn't they bring a bulb with them? Why were they 30 minutes late? \r\n\r\nAlso, the repairman wasn't nice at all, and they left my TV turned sideways. Come on guys, at least leave things the way you found them.

Pros: None in my experience

Cons: Late, didn't perform repair, impolite, left my TV turned sideways

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The power supply blew out on my TV after a power surge. I have an older Phillips tube set that weighs a ton. They came to the house, diagnosed the problem, took the set to the shop for repair and returned the set in less than a week. About a week later there seemed to be a picture alignment issue. They came out again, reset the picture with the remote control. I could have done it myself if I had known how. No charge. I could not recommend the service more highly. Communication over the phone was spotty depending on who answered the phone. But the repair work was top notch.

2
★★★★★

The power supply blew out on my TV after a power surge. I have an older Phillips tube set that weighs a ton. They came to the house, diagnosed the problem, took the set to the shop for repair and returned the set in less than a week. About a week later there seemed to be a picture alignment issue. They came out again, reset the picture with the remote control. I could have done it myself if I had known how. No charge. I could not recommend the service more highly. Communication over the phone was spotty depending on who answered the phone. But the repair work was top notch.

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Unfriendly help at the counter. Told me my Sony receiver repair was ready. I drove home, plugged it in - it was if no one had looked at it at all. I returned to the same unfriendly counter help. The 2nd time the repair was done well. I would go anywhere else. If some moron doesn't realize that they are in a service industry then I don't care to give my money to the company they work at. Much less have to make an extra trip. Whoever Art is, he should read the riot act to his help -

1
★★☆☆☆

Unfriendly help at the counter. Told me my Sony receiver repair was ready. I drove home, plugged it in - it was if no one had looked at it at all. I returned to the same unfriendly counter help. The 2nd time the repair was done well. I would go anywhere else. If some moron doesn't realize that they are in a service industry then I don't care to give my money to the company they work at. Much less have to make an extra trip. Whoever Art is, he should read the riot act to his help -

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Terrible, unprofessional, and incompetent summarizes my experience with Art's TV service center in SF. The Better Biz B rates Art's TV as 'UNSATISFACTORY"" and I found out why. They damaged my tv when trying to fix it and would not take responsibility. Unless you want to gamble with their bad service, avoid them.

0
★☆☆☆☆

Terrible, unprofessional, and incompetent summarizes my experience with Art's TV service center in SF. The Better Biz B rates Art's TV as 'UNSATISFACTORY"" and I found out why. They damaged my tv when trying to fix it and would not take responsibility. Unless you want to gamble with their bad service, avoid them.

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These guys not only took the time to fix the power on my 3 year old LCD TV but they also took the time to solder some parts and calibrate the LCD to make the picture look better and brighter! They did this all within 40 minutes at my house. Arts TV sent 2 technicians to my house and the work was done very fast. They are reasonably priced and very kind and also took the time to explain what they did to my LCD TV. I am very confident in their services and will only use them in the future. If you have anything that needs servicing, this is the place to bring it to.

2
★★★★★

These guys not only took the time to fix the power on my 3 year old LCD TV but they also took the time to solder some parts and calibrate the LCD to make the picture look better and brighter! They did this all within 40 minutes at my house. Arts TV sent 2 technicians to my house and the work was done very fast. They are reasonably priced and very kind and also took the time to explain what they did to my LCD TV. I am very confident in their services and will only use them in the future. If you have anything that needs servicing, this is the place to bring it to.

Pros: Very prompt House calls. FREE estimate

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After a power surge that damaged my home theater system, I was directed by Sony to have my equipment repaired here. It appears, after taking a week to ""repair"" it, they didn't do a thing. I had to insist they tell me what they did to fix it and they couldn't. After everything, they had no idea what the original problem was. I asked them to hook up a vcr and dvd player to WALK THEM THROUGH THE PROBLEM that I had explained a week prior and repeat over and over again that I had already tried all their ideas on fixing it through the unit's settings (IT WAS A POWER SURGE/SHORT!)\r\n\r\nLanguage barrier aside, these guys don't seem to listen. They don't record detailed information on original problems or keep good records of ""tests"" or ""repairs"" they claim to have done. I would never recommend this place for newer equipment repairs and will complain to Sony as well about this being the only certified repair shop in San Francisco.

0
★☆☆☆☆

After a power surge that damaged my home theater system, I was directed by Sony to have my equipment repaired here. It appears, after taking a week to ""repair"" it, they didn't do a thing. I had to insist they tell me what they did to fix it and they couldn't. After everything, they had no idea what the original problem was. I asked them to hook up a vcr and dvd player to WALK THEM THROUGH THE PROBLEM that I had explained a week prior and repeat over and over again that I had already tried all their ideas on fixing it through the unit's settings (IT WAS A POWER SURGE/SHORT!)\r\n\r\nLanguage barrier aside, these guys don't seem to listen. They don't record detailed information on original problems or keep good records of ""tests"" or ""repairs"" they claim to have done. I would never recommend this place for newer equipment repairs and will complain to Sony as well about this being the only certified repair shop in San Francisco.

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Excellent quality service. Quick and reliable. I called in for a house call and they came to my house 2 days later. They fixed my sony plasma and it has been working beautifully ever since. I highly recommend them.

2
★★★★★

Excellent quality service. Quick and reliable. I called in for a house call and they came to my house 2 days later. They fixed my sony plasma and it has been working beautifully ever since. I highly recommend them.

Pros: Fast service and very reliable.

Cons: none.

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These guys have been around for over 15 years and are the most experienced technicians in the entire Bay Area. I've had them repair my 42in Sony XBR and an Pioneer Amp. I was quoted within 2 days and had it fixed less than a week later. Since then my TV and Amp has been working flawlessly. (Its been nearly 2 years since I had them repaired). These guys are quick, polite, and informative. I wouldn't trust my electronics with anyone but Arts TV. I highly recommend their services.

2
★★★★★

These guys have been around for over 15 years and are the most experienced technicians in the entire Bay Area. I've had them repair my 42in Sony XBR and an Pioneer Amp. I was quoted within 2 days and had it fixed less than a week later. Since then my TV and Amp has been working flawlessly. (Its been nearly 2 years since I had them repaired). These guys are quick, polite, and informative. I wouldn't trust my electronics with anyone but Arts TV. I highly recommend their services.

Pros: Fast service, great prices, and they make house calls

Cons: Located deep in SF so could be hard to find.

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I was told by a friend to contact Arts TV, and one of the gentleman there was very helpful, polite, and knew exactly what he was doing. I had a really old TV which didn't work anymore because I thought the power blew out. After I brought it in to Arts TV, the one gentleman was able to fix it in a matter of a few days. I highly recommend using these guys! They are awesome! I would definitely go back to them if I had another problem with my TV!

2
★★★★★

I was told by a friend to contact Arts TV, and one of the gentleman there was very helpful, polite, and knew exactly what he was doing. I had a really old TV which didn't work anymore because I thought the power blew out. After I brought it in to Arts TV, the one gentleman was able to fix it in a matter of a few days. I highly recommend using these guys! They are awesome! I would definitely go back to them if I had another problem with my TV!

Pros: Parking, Service

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I had a Sony ""ES"" home theater preamplifier whose power supply died. It was 4.5 years into its 5 year warranty. Sony's website instructed me to ship it to Laredo, TX for service. I called Sony and asked for a local authorized dealer and they referred me to Arts. I brought it in myself. I was quoted 4 days to look at it, then up to 10 more days if parts needed to be ordered. To my pleasant surprise I got a call in 2 days informing me it was fixed. It's been working great ever since.

2
★★★★★

I had a Sony ""ES"" home theater preamplifier whose power supply died. It was 4.5 years into its 5 year warranty. Sony's website instructed me to ship it to Laredo, TX for service. I called Sony and asked for a local authorized dealer and they referred me to Arts. I brought it in myself. I was quoted 4 days to look at it, then up to 10 more days if parts needed to be ordered. To my pleasant surprise I got a call in 2 days informing me it was fixed. It's been working great ever since.

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I agree with the previous posting. These guys don't know what they are doing.\nI am videophile, and a tad an*l about my picture quality. After moving, my Sony XBR suffered some picture damage. Under warranty, I was directed to them by Sony. \nAfter opening the back of the monitor, the repairman shook the tube like there's no tomorrow, which made the picture worst, and then accessed the service menu trying to correct the curvature of the picture.\nAfter they left the TV set was worst then when they came...but I was so mad I couldnt witness more of this non-sense. I had more and more problem since they touched the TV. I was, and am still really mad of the really lousy job they did on this 3K TV set.

0
★☆☆☆☆

I agree with the previous posting. These guys don't know what they are doing.\nI am videophile, and a tad an*l about my picture quality. After moving, my Sony XBR suffered some picture damage. Under warranty, I was directed to them by Sony. \nAfter opening the back of the monitor, the repairman shook the tube like there's no tomorrow, which made the picture worst, and then accessed the service menu trying to correct the curvature of the picture.\nAfter they left the TV set was worst then when they came...but I was so mad I couldnt witness more of this non-sense. I had more and more problem since they touched the TV. I was, and am still really mad of the really lousy job they did on this 3K TV set.

Cons: will make, matters, worst

 

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