Express Tire

★★★☆☆
  • 950 Palm Ave

    Imperial Beach, CA 91932

    Map & Directions
  • 619-429-3600

About Express Tire

Hours
Sun 9am-5am, Mon-Fri 7:30am-7pm, Sat 8am-5pm

Automotive

Automotive
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Mason's Auto Clinic Inc

975 Palm Ave Imperial Beach, CA

3.0 3
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Yesterday my wife called to report she had a flat in our 2010 Lexus... We had AAA come out and put on the spare and today I took the Lexus to Express Tire on 950 Palm Ave, Imperial Beach.

I talk with the manager and he said he would fix a nail hole If I would wait for 1/2 hour. Just as he mentioned the repair was done 30 minutes. When the keys were brought back to me the manager said not to worry it was FREE...

I was shocked! I mean nothing today is FREE. They wouldn't take a tip either.

I will definitely refer them to friends and will return for futures sales and repairs

5
★★★★★

Yesterday my wife called to report she had a flat in our 2010 Lexus... We had AAA come out and put on the spare and today I took the Lexus to Express Tire on 950 Palm Ave, Imperial Beach.

I talk with the manager and he said he would fix a nail hole If I would wait for 1/2 hour. Just as he mentioned the repair was done 30 minutes. When the keys were brought back to me the manager said not to worry it was FREE...

I was shocked! I mean nothing today is FREE. They wouldn't take a tip either.

I will definitely refer them to friends and will return for futures sales and repairs

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After 20 plus years as a customer of this store I will never trade with them again. They refuse to honor their warranty's even if you are charged and pay an extra sum for a " Tire Drive Out Package" when asking for a tire warranty I was refused and even with just under half of the tread remaining Iwas refused a warranty adjust ment on the ground's that " The tire is obver 5 years old," New's to me as after my whole life in the trasnportation Industry I had never heard of this policy. I would have assumed that "Tire Drive Out Package " meant there was a warranty till you were down to 2/32nds which is the indusrty standard for replacement of passenger tires ! I would be very careful with these people as what they say today is subject to change tomorrow ! stay tuned as I am going to take them to Small Claims Court, I am retired, Pissed and have nothing better to do !

0
★☆☆☆☆

After 20 plus years as a customer of this store I will never trade with them again. They refuse to honor their warranty's even if you are charged and pay an extra sum for a " Tire Drive Out Package" when asking for a tire warranty I was refused and even with just under half of the tread remaining Iwas refused a warranty adjust ment on the ground's that " The tire is obver 5 years old," New's to me as after my whole life in the trasnportation Industry I had never heard of this policy. I would have assumed that "Tire Drive Out Package " meant there was a warranty till you were down to 2/32nds which is the indusrty standard for replacement of passenger tires ! I would be very careful with these people as what they say today is subject to change tomorrow ! stay tuned as I am going to take them to Small Claims Court, I am retired, Pissed and have nothing better to do !

.

We took our truck to get the brakes checked at Express Tire off Palm Ave and they were thorough about the assessment. A little too thorough to a point where they were making recommendations on replacing parts that I think would not have been necessary at the moment. Truck repairs can get so expensive if you can't muster up the courage to tun down excess repairs. Although we decided to go somewhere else for the brake service, we did have Express Tire do the alignment on the truck. We even got the 3-year package on alignments, no questions asked, just bring it in again and they will perform the alignment again as long as the 3-year plan is still valid. I like that option. So far my truck has been there twice already and I think I'll get my money's worth by the time 3 years is up.

3
★★★☆☆

We took our truck to get the brakes checked at Express Tire off Palm Ave and they were thorough about the assessment. A little too thorough to a point where they were making recommendations on replacing parts that I think would not have been necessary at the moment. Truck repairs can get so expensive if you can't muster up the courage to tun down excess repairs. Although we decided to go somewhere else for the brake service, we did have Express Tire do the alignment on the truck. We even got the 3-year package on alignments, no questions asked, just bring it in again and they will perform the alignment again as long as the 3-year plan is still valid. I like that option. So far my truck has been there twice already and I think I'll get my money's worth by the time 3 years is up.

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