Star Cleaners

★★★☆☆

About Star Cleaners

Personal Services

Personal Services
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I was not pleased with the service I received. I took new pants to get them alter at 29 inches. When I picked up my pants one leg was 29 and the other leg was 29 1/2. I ask the lady to fix or give me back the money I spent. I was told she would fix only one pair. But I had taken 3. I will never go back. I they didn't know what they doing.

1
★☆☆☆☆

I was not pleased with the service I received. I took new pants to get them alter at 29 inches. When I picked up my pants one leg was 29 and the other leg was 29 1/2. I ask the lady to fix or give me back the money I spent. I was told she would fix only one pair. But I had taken 3. I will never go back. I they didn't know what they doing.

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I brought in 6 long sleeve shirts and 1 long pants for alteration and they were supposed to be done on Tuesday but instead it was done Wednesday. The long pants was the only one that was not done Wednesday so I had to pick it up the next day. The first day I brought in my clothes they said it would cost $7.00 each but when my husband called Tuesday a lady said $8.00. My husband and I went to the cleaners and told our problem and they changed it back to $7.00.

2
★★☆☆☆

I brought in 6 long sleeve shirts and 1 long pants for alteration and they were supposed to be done on Tuesday but instead it was done Wednesday. The long pants was the only one that was not done Wednesday so I had to pick it up the next day. The first day I brought in my clothes they said it would cost $7.00 each but when my husband called Tuesday a lady said $8.00. My husband and I went to the cleaners and told our problem and they changed it back to $7.00.

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I love this dry cleaner because, no only do they do a great job, the service is awesome. The lady who works here is always so kind, friendly and amicable. They have always had my clothes on time and perfectly done, except for one time -- and because the clothes were two days late, she didn't charge me for the cleaning. I scarcely ever find a customer service person who admits they are at fault, but she apologized for the mistake and inconvenience and didn't charge me for the cleaning. I really appreciate that gesture.

5
★★★★★

I love this dry cleaner because, no only do they do a great job, the service is awesome. The lady who works here is always so kind, friendly and amicable. They have always had my clothes on time and perfectly done, except for one time -- and because the clothes were two days late, she didn't charge me for the cleaning. I scarcely ever find a customer service person who admits they are at fault, but she apologized for the mistake and inconvenience and didn't charge me for the cleaning. I really appreciate that gesture.

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