Fountain's Aquarium

★★★★☆
  • 7575 University Ave

    La Mesa, CA 91942

    Map & Directions
  • 619-465-5333

About Fountain's Aquarium

Categories
Hours
M-F 10am-8pm Sat-SUN 10am-6pm

Pets & Animals

Pets & Animals
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San Diego Aquarium & Pet Suppl

7575 University Ave La Mesa, CA

4.4615 13
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Terrible customer service. Asked for a product and guy didn't seem to have the time to look for it or point me in the right direction and just said "were out". I wandered around the store and found what I was looking for covered in dust, had obviously been hanging there for quite awhile. Bought item just because it was late and iI didn't feel like going anywhere else. Will never be back. Years ago that was the go to store, how things have changed.

1
★☆☆☆☆

Terrible customer service. Asked for a product and guy didn't seem to have the time to look for it or point me in the right direction and just said "were out". I wandered around the store and found what I was looking for covered in dust, had obviously been hanging there for quite awhile. Bought item just because it was late and iI didn't feel like going anywhere else. Will never be back. Years ago that was the go to store, how things have changed.

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.

Staff is so friendly and helpful. I was in and out really quickly, even with all the questions I had. Great customer service!

5
★★★★★

Staff is so friendly and helpful. I was in and out really quickly, even with all the questions I had. Great customer service!

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.

James was very helpful and very nice, I really appreciated his help. Thanks James!

5
★★★★★

James was very helpful and very nice, I really appreciated his help. Thanks James!

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.

Great customer service, everyone is helpful! Always assisted with courteous advice!

5
★★★★★

Great customer service, everyone is helpful! Always assisted with courteous advice!

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.

Knowledgeable, fast and very helpful! Best service, greeted us upon arrival!

5
★★★★★

Knowledgeable, fast and very helpful! Best service, greeted us upon arrival!

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.

Very knowledgeable staff. Very helpful and nice. I shop here often. Thank you all.

5
★★★★★

Very knowledgeable staff. Very helpful and nice. I shop here often. Thank you all.

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.

Joe and Scott go out of their way to help. Brandon was great too and got on his knees to perform his duties.

5
★★★★★

Joe and Scott go out of their way to help. Brandon was great too and got on his knees to perform his duties.

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.

Helpful and comfortable with knowledge of the fish, very caring, been buying from Fountain s since 1999. Come to know the staff and owners personally. I would recommend this store with comfort of knowing that I did not miss lead them.

5
★★★★★

Helpful and comfortable with knowledge of the fish, very caring, been buying from Fountain s since 1999. Come to know the staff and owners personally. I would recommend this store with comfort of knowing that I did not miss lead them.

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.

they know about fish but they are sarcastic smart asses and were of absolutely no help other than muttering out annoyed half angry answers and then talk about you amongst themselves. They have a typical selection of fish...you can find the same thing at any pet store. Prices are not competitive. your just as well going to any pet store if you are getting anything other than a brand new expensive aquarium or something custom. you still could probably find better people and a better deal somewhere else

2
★★☆☆☆

they know about fish but they are sarcastic smart asses and were of absolutely no help other than muttering out annoyed half angry answers and then talk about you amongst themselves. They have a typical selection of fish...you can find the same thing at any pet store. Prices are not competitive. your just as well going to any pet store if you are getting anything other than a brand new expensive aquarium or something custom. you still could probably find better people and a better deal somewhere else

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Business Response:

I'm sorry you had a bad experience. Must of caught a employee on a bad day. I am sure that employee is no longer with us. Please try again and we will make sure you have a better experience.
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I needed a very large custom built aquarium stand that needed to be much lower than normal. The filter had to be placed on the side to save space and the lid had to be cut in a hinged shelf as to not interfere with my bar. I called a number of stand makers, no one would help me. They made it for me. It was a absolute excellent quality! It exceeded my expectations!

5
★★★★★

I needed a very large custom built aquarium stand that needed to be much lower than normal. The filter had to be placed on the side to save space and the lid had to be cut in a hinged shelf as to not interfere with my bar. I called a number of stand makers, no one would help me. They made it for me. It was a absolute excellent quality! It exceeded my expectations!

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.

We used to get our fish here all the time - they have a very large selection of fish - both saltwater and freshwater, and the people there know what they are selling and can advise you and help answer any questions you may have. Good selection of bulbs, tanks, etc...

5
★★★★★

We used to get our fish here all the time - they have a very large selection of fish - both saltwater and freshwater, and the people there know what they are selling and can advise you and help answer any questions you may have. Good selection of bulbs, tanks, etc...

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.

I was thinking of getting a few fish tanks for my house and I didn't know anything, Iam sure there are others like me and if so I hope they come here. The staff helps you out so much! I'm glad they were there!

5
★★★★★

I was thinking of getting a few fish tanks for my house and I didn't know anything, Iam sure there are others like me and if so I hope they come here. The staff helps you out so much! I'm glad they were there!

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.

If you are looking for people who know everything about aquariums, this is it. All of the staff seems to have made it their lifes work to know everything there is to know about fish. They will set you up for the first time or help you enlarge your exiting aquarium. They do everything from home cleaning to telling you how long your fish should last

5
★★★★★

If you are looking for people who know everything about aquariums, this is it. All of the staff seems to have made it their lifes work to know everything there is to know about fish. They will set you up for the first time or help you enlarge your exiting aquarium. They do everything from home cleaning to telling you how long your fish should last

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Message from Fountain's Aquarium

Come in and visit the oldest Tropical Fish Pet Store in San Diego, California. We have been here to serve all of your Tropical Fish tank and Fish Aquarium San Diego needs since 1953.

Editorial from

Large pet supply warehouse and aquarium also sells live mammals, fish and birds.

 

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