Brody-Pennell Heating and AC

Reallly great company, I am very satisfied with my service and think everything was handled exceptionally well.

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Brad was very helpful and answered all my questions! I would highly recommend a friend or colleague.

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Once again your installation team was wonderful. They did a great job installing the condenser units. Although we have not had a chance to try out the new units, the installation looks very neat and professional. The team was very courteous and kept a very neat work site.

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I like the way the service person wears "booties" to cover their shoes and protect my floors. Very considerate. Their services are always timely, efficient, professional and fair priced. I recommend them to others frequently and will continue to do so.

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I have been a satisfied customer of Pennell since 1957. Always compitent and professional. Prices are fair and service is great!

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This service was installation of an attic fan for hot weather in Los Angeles. It works great. Thank you. Great job!

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Wonderful technicians. Thank you for a great service. Everyone was courteous, friendly, knowledgeable and professional. I will highly recommend your company to others.

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They kept my home clean and neat as well as explained my equipment and warranties. Great service!!

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Excellent servicemen!! Dealer great!! i'm definitely satisfied.

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The crew members were friendly, knowledgeable, efficient and professional.

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Thorough,carefree, conscientious and neat love Ken he was very accommodating and informative. You where great and I am very happy!

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I liked how the crew worked and how at the end of the day they cleaned up the work area. Material where left neat. The last days it was hot and they didn't hesitate about bringing in materials or getting the work done. Thank you very much for the great work!

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I just wanted to let you know that your company's crew that was doing the work at our house was excellent. They were very courteous and stayed out of our way when they were there.Even though they had to work in the close of our master bedroom(as that was where one of the units was located), they kept out bedroom and closet very clean. Thank you!

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The respect of my home and patience and answering questions well and also well spoken!

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I felt really comfortable with the staff here, thank you!

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Thank you for the great work done in my home you guys were fast and always kept it clean, let me mention also very friendly! It was an enjoyable time to have you at my home. Thank you for the great work!

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I just wanted to write and commend the service I received from Billy. I called in and contacted the company about an emergency on memorial day and he called back within 10 minutes. He arrived on the earlier end of the time schedule he set and was very receptive to my numerous questions. He solved all the problems quickly and instructed me on what he was going to do as a repair and why. Even more than the repair I appreciate the information he was willing to provide and that he did so in a way that I could understand as a non technical person.

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I highly recommend Brody and Pennell. They were wonderful. Quiet, fast and very respectful of our home. Everything was great! Thanks.

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All weekend long every single person working at the hotel treated us like gold. I cannot say enough about how great the staff is at this hotel.

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I had some serious problems with my vent. Brody-Pennell came in & fixed it right away & now my house is just perfect!

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I hired Brady to set me a heater at my house since in night time it gets really chilly at my house. They did a great job and straight to work. I liked how it turned out and I do recommend them.

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My house has never felt more regulated with its temperature before. I love it now & I can stay both cool & warm no matter what the weather is outside.

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The people that came in & installed my new air conditioning system were very polite. They wouldn't make a move until I approved it first,

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The worker they sent out was great. He diagnosed the problem quickly, charged a fair price. He was done and gone in about 1 hour, which I thought was pretty good time.

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I have always received very good service from the crew at Brody-Pennell. The technicians are always courteous. These guys have kept my unit running efficiently for several years now.

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Their work product was superb, and they were a pleasure to speak with. They answered my questions with patience and took time to explain how the new system works and how to operate the new thermostat down to the last detail.

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Always great experiences at Atlas Animal Hospital. I couldn't imagine going anywhere else. We are always treated right here, and the vets are really honest and straightforward which I really appreciate.

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Thank you for making this entire experience an absolute pleasure. I look forward to using your company in the future and would not hesitate to recommend you.

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I cannot praise your team enough. Mr. Shannon listened with care to the litany of problems I recited when he first examined the system. When he told me that he and his two man team could solve all of the problems in three days, I was shocked and happy. Great work. I will definitely be using you if I have future problems.

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Thanks for your help last week with installing our new air conditioning. You guys did a really wonderful job, and were very respectful of my things. I couldn't be more happier with the service they provided. I will definitely tell people about you guys.

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The heating went out in my apartment. I called Brody-Pennell heating right away and they fixed the problem immediately. Thank you for the great, fast service.

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Great service! I just recently had Brody-Pennell install an AC unit in my house. They did a wonderful job. Very nice people, and skilled. They really know what they're doing. I highly recommend this company to anyone.

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Brody-Pennell Heating & AC did a wonderful job explaining everything. I was very pleased with their services, and would highly recommend anyone to use this company. Larry was awesome to work with.

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Great service for a great price. So glad these guys are around!

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The installation team that came out was very nice. They were very patient, explained the operation and maintenance of the system. They kept my home clean and resolved any other issues that I had to my satisfaction.

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DO NOT LET THIS COMPANY COME OUT TO YOUR HOME FOR AN ESTIMATE!!! We didn't use them because their salesman's estimate was more than twice the cost of other companies' estimates, and they didn't return our emails or calls asking if there was a less expensive unit.
When the salesman came to do the estimate, he took a photo of our heater/air conditioning unit. Then a few weeks later I saw the salesman park in front of our house and take another photo of the new unit that another company had installed ! Soon after, a city inspector came knocking on our door saying that we were going to have to pay additional fees and get a permit. Apparently Brody Pennell gets paid by city inspectors to spy on people.
This story is being investigated by the LA Times so I am not naming names yet, but meanwhile, don't let them near your home!!

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I am very happy with the service man that came. They are professional and friendly. They have respect for my home by cleaning up after themselves before they leave. They explained everything to me. They called to follow up on the system to make sure that it was working properly.

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The techs were great! My installation was fast and efficient. I have been recommended Brody-Pennell to several people already

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This is the best company I have ever dealt with. They offer great service, competitive prices, punctuality, professionalism, and reliability.

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I am quite impressed with your level of customer service and the quality of the work. It's all good. Really good. I would like to say thank you to all your staff.

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The serviceman that came out to my home was great. Dave was on time, did a great job and even helped me carry groceries inside! We have used Brody- Pennel a few times now and have always been more then satisfied with the service from them. I would certainly recommend this company!

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Thank you for your wonderful service that I received and the professional technician that came to my home. Your service representative was the best and guided me through the whole process of getting our system back in working order. I cannot say enough about the way the technician performed a wonderful job.

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Brody-Pennell is the only HVAC that I call. They do an excellent job. They are fairly priced and are neat and clean up behind themselves.

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My dear mother in law was in town visiting a few weeks ago. The night before she was due to come in, our AC went out. The Indian summer we were having held very bad timing with her coming in. I called 2 companies to try and get someone to our home immediately. Both told me they were swamped but would be happy to come out Monday. Understandable, but not acceptable. I called Brody, and they had a technician out just hours after I called. The tech had a magic touch because he was at my house for about 15 minutes and got the AC running again. I cannot thank you enough for your quick and excellent customer service.

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I had an HVAC company come to my home to give me an estimate. I thought the figure they gave me was outrageous so I called Brody for a second opinion. Turns out, I didnt need a new anything! The first guys were trying to put on over on this old man. I couldnt believe it when the Brody technician told me it would be an easy fix, just a matter of a tube coming loose. Big thanks to Randy and everyone at Brody- Pennell.

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This company is great. Great service, honest, reliable, and affordable. The workers who came to my house were awesome. Very friendly and neat. They got the job done very quickly and efficiently. They didn't tear up my house or anything. Very happy with their work!

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Service men were excellent!! .

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I have needed to call Brody a few times now for assistance with my heater and ac. I have an old system and they have always been so helpful. The serviceman are always professional, and leave my house neat and clean. The best part, the guys are always on time!

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I am very impressed with how knowledgeable and efficient the technician was. He was thorough in all his work, including his explanations for the product. Thank you for hiring educated people to do the job. I will definitely use your services in the future.

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I have a brand new air conditioning unit, and I have Brody-Pennell to thank for that! The technician that came out was so helpful in explaining how to keep the unit in good condition for as long as possible. I really appreciated his hard work and extra efforts.

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