Paul's Draperies & Interiors

★★★☆☆
  • 380 E Evelyn Ave

    Sunnyvale, CA 94086

    Map & Directions
  • 408-720-9393

Business Services

Business Services
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3.0 2
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We ordered about $8,000 worth of blinds in August 2007. They arrived and were fitted three months later, but there were many problems. In our bathroom, the blinds didn't fit the windows and large gaps are left that mean they do not provide privacy from outside. In other rooms, the tilt cords were on the opposite side from what we ordered making them hard to access. Valances were also fitted that we had never seen before nor discussed, and looked terrible on our windowframes.

The President of the company got quite defensive, but never apologised or accepted the problems. We would not use this company again.

0
★☆☆☆☆

We ordered about $8,000 worth of blinds in August 2007. They arrived and were fitted three months later, but there were many problems. In our bathroom, the blinds didn't fit the windows and large gaps are left that mean they do not provide privacy from outside. In other rooms, the tilt cords were on the opposite side from what we ordered making them hard to access. Valances were also fitted that we had never seen before nor discussed, and looked terrible on our windowframes.

The President of the company got quite defensive, but never apologised or accepted the problems. We would not use this company again.

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We loved the service we got when we made a purchase at this store. The staff were all friendly, and let me spend as much time as I needed looking at the sample fabrics. The designer who helped us came to our house to give us advice and he was very friendly and knowledgeable. If we have need for another special custome made item, we would go here again. We are very happy with our purchase.

PROS: excellent service and quality
CONS: cost

5
★★★★★

We loved the service we got when we made a purchase at this store. The staff were all friendly, and let me spend as much time as I needed looking at the sample fabrics. The designer who helped us came to our house to give us advice and he was very friendly and knowledgeable. If we have need for another special custome made item, we would go here again. We are very happy with our purchase.

PROS: excellent service and quality
CONS: cost

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