Maxwell Dog

★★★★☆
  • 12336 Ventura Blvd

    Studio City, CA 91604

    Map & Directions
  • 818-505-8411

About Maxwell Dog

Hours
Mon - Sat, 10am - 6pm; Sun, noon - 5pm

Pets & Animals

Pets & Animals
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Compared to Madison Avenue Dog Shops. This place has it all. The majority of the women who run it, unfortunately are NASTY. So while you may find some of the best harnesses, leashes, colars, blankets and food take a deep breath because the

3
★★★★★

Compared to Madison Avenue Dog Shops. This place has it all. The majority of the women who run it, unfortunately are NASTY. So while you may find some of the best harnesses, leashes, colars, blankets and food take a deep breath because the

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When I went into Maxwell Dog with my cousin who got a new puppy to get some unique items, the staff was helpful & knowledgeable in the over well health for the dog. When I mentioned to my cousin she didn't need to buy a particular item since I already had the same item at home she could have for free, the sales person stepped in and tried to down play the item I had and that she should have her own.
On the flip side, they had specialty items and pamphlets that gave knowledge on dog health I didn't know about. All of the items they sell are organic and for the most part wheat free, but the prices are higher than if you were to buy that same item at Petco or PetSmart.
I did end up leaving with a HUGE plush dog toy for my bulldog, even though it was kind of expensive....My dog is worth it! :)

1
★★☆☆☆

When I went into Maxwell Dog with my cousin who got a new puppy to get some unique items, the staff was helpful & knowledgeable in the over well health for the dog. When I mentioned to my cousin she didn't need to buy a particular item since I already had the same item at home she could have for free, the sales person stepped in and tried to down play the item I had and that she should have her own.
On the flip side, they had specialty items and pamphlets that gave knowledge on dog health I didn't know about. All of the items they sell are organic and for the most part wheat free, but the prices are higher than if you were to buy that same item at Petco or PetSmart.
I did end up leaving with a HUGE plush dog toy for my bulldog, even though it was kind of expensive....My dog is worth it! :)

Pros: Informative Pamplets/Unique items

Cons: Pushy Staff

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I have been shopping at Maxwell Dog for seven or so months now. I first went there two full months before my puppy arrived. The Staff held my hand as I went through all the nervouseness of getting a puppy and helped me get all the products I needed for his homecoming. Now that he is growing up, the Maxwell Staff provides CONSTANT support and guidance for me (its my frst dog). They adore my dog and greet him whenever we come through the front door--in fact, they do this for all their customers (knowing all their names and thier pets' names). The store itself has every type of toy, bed, clothes, accessories, traats, and food my (or any) dog could ever need. And the store is decorated like a doggy dreamworld. The staff is gracious, understanding, patient, extremely knowledgeable and a joy to be around. My dog LOVES going there. If you have a dog, or are getting one, you must go to this store. I'd be lost without it. Its on Venture Blvd, 3 blocks west of Laurel Cyn, on the south side.

2
★★★★★

I have been shopping at Maxwell Dog for seven or so months now. I first went there two full months before my puppy arrived. The Staff held my hand as I went through all the nervouseness of getting a puppy and helped me get all the products I needed for his homecoming. Now that he is growing up, the Maxwell Staff provides CONSTANT support and guidance for me (its my frst dog). They adore my dog and greet him whenever we come through the front door--in fact, they do this for all their customers (knowing all their names and thier pets' names). The store itself has every type of toy, bed, clothes, accessories, traats, and food my (or any) dog could ever need. And the store is decorated like a doggy dreamworld. The staff is gracious, understanding, patient, extremely knowledgeable and a joy to be around. My dog LOVES going there. If you have a dog, or are getting one, you must go to this store. I'd be lost without it. Its on Venture Blvd, 3 blocks west of Laurel Cyn, on the south side.

Pros: Amazing, loving, knolwedgable staff, the best toys, clothes,

Cons: NOT ONE

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I have been shopping here for sometime and usually had a fine experience. However on my most recent visit my dog happened to lift his leg and go to the bathroom. I offered to clean it up and was told no they would handle it. The saleslady could not have been more rude! She kept saying my dog ruined merchandise and he should wear a dog diaper when shopping there.
I highly doubt this is the first dog to lift his leg in her precious store. I have spent hundreds of dollars at this store and will not be back.
DO NOT GO HERE. THEY ARE RUDE

0
★☆☆☆☆

I have been shopping here for sometime and usually had a fine experience. However on my most recent visit my dog happened to lift his leg and go to the bathroom. I offered to clean it up and was told no they would handle it. The saleslady could not have been more rude! She kept saying my dog ruined merchandise and he should wear a dog diaper when shopping there.
I highly doubt this is the first dog to lift his leg in her precious store. I have spent hundreds of dollars at this store and will not be back.
DO NOT GO HERE. THEY ARE RUDE

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I received excellent service! I

t is the most beautiful and elaborate dog store I have ever

been in. Every sales person is extremely knowlegable and helpful carrying only top quality dog food, dog supplies and accessories. If you haven't been there you must go!

2
★★★★★

I received excellent service! I

t is the most beautiful and elaborate dog store I have ever

been in. Every sales person is extremely knowlegable and helpful carrying only top quality dog food, dog supplies and accessories. If you haven't been there you must go!

.

So I went to Maxwell Dog (12336 Ventura Blvd, Studio City) and had done my research on the product I intended to buy. Thus, I was able to walk right through the door and directly to the product.

Unfortunately, one of their foreign and badly dressed sales reps came up to me and my dog. She continued to attempt to dissuade me from buying the most expensive dog food formula because, get this, it was expensive! I guess she didn't notice my Tom Ford glasses, but this woman was acting as though I could not afford the dog food. She continued to harass me for about 15 minutes and I ignored her for the most of it.

In other words, she wanted me to sacrifice the health and well being of my dog because she thought I could not afford it.

In short, Please do your research before you go, if you go at all. Otherwise, go dressed in Gucci in order to receive accurate product information from their sales reps.

0
★☆☆☆☆

So I went to Maxwell Dog (12336 Ventura Blvd, Studio City) and had done my research on the product I intended to buy. Thus, I was able to walk right through the door and directly to the product.

Unfortunately, one of their foreign and badly dressed sales reps came up to me and my dog. She continued to attempt to dissuade me from buying the most expensive dog food formula because, get this, it was expensive! I guess she didn't notice my Tom Ford glasses, but this woman was acting as though I could not afford the dog food. She continued to harass me for about 15 minutes and I ignored her for the most of it.

In other words, she wanted me to sacrifice the health and well being of my dog because she thought I could not afford it.

In short, Please do your research before you go, if you go at all. Otherwise, go dressed in Gucci in order to receive accurate product information from their sales reps.

Pros: They most likely have what you are looking for.

Cons: Everything else.

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This puppy haven is "da bomb" or rather "da bone" for any pet lover. From loads of fancy collars for any pups personality, cute clothing for fashionable pooches, and tons of tasty treats to squeekies and toys, Maxwell Dog is a wonderful place to shop with your four legged friend. My dog looks forward every Sunday to taking a road trip to Maxwell Dog.

Don't believe the person who keeps spamming the web with the attitude comments. The ladies of Maxwell Dog are very pet friendly and attitude in California usually comes from those who actually as sour pusses. Everyone has always been friendly and now that the adoption people are gone from in front of the store it is true heaven! :)

2
★★★★★

This puppy haven is "da bomb" or rather "da bone" for any pet lover. From loads of fancy collars for any pups personality, cute clothing for fashionable pooches, and tons of tasty treats to squeekies and toys, Maxwell Dog is a wonderful place to shop with your four legged friend. My dog looks forward every Sunday to taking a road trip to Maxwell Dog.

Don't believe the person who keeps spamming the web with the attitude comments. The ladies of Maxwell Dog are very pet friendly and attitude in California usually comes from those who actually as sour pusses. Everyone has always been friendly and now that the adoption people are gone from in front of the store it is true heaven! :)

Pros: there is always a treat to test at the counter

Cons: it can get busy

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2
★★★★★
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I went to Maxwell Dog when it first opened and was overwhelmed by how great it was. I went back to the expanded store recently and found it to be too overwhelming to navigate alone, the salespeople couldn't be bothered assisting the customers, and when I finally did get a salesperson to help me (I had to ask her for help) she sold me dog food that she said I culd also buy at Petco, WRONG. She was barely tolerable, misinformed, and pretty much annoying. When I returned to let them know that the dog food was NOT available at Petco, they couldn't care less. I will NEVER step foot in there again. I thought shopping at Petco was bad until I went to maxwell Dog. Poor Maxwell,...

0
★☆☆☆☆

I went to Maxwell Dog when it first opened and was overwhelmed by how great it was. I went back to the expanded store recently and found it to be too overwhelming to navigate alone, the salespeople couldn't be bothered assisting the customers, and when I finally did get a salesperson to help me (I had to ask her for help) she sold me dog food that she said I culd also buy at Petco, WRONG. She was barely tolerable, misinformed, and pretty much annoying. When I returned to let them know that the dog food was NOT available at Petco, they couldn't care less. I will NEVER step foot in there again. I thought shopping at Petco was bad until I went to maxwell Dog. Poor Maxwell,...

Pros: great merchandise, great appearance

Cons: salespeople, knowledge of products,...

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I went here very excited after all the good reviews....and was highly disappointed. I wasn't greeted when I came in and was ignored the whole time I was there. I thought "maybe its not me...maybe they just don't want to be pushy sales people". But nope, right after that though another woman walked in (a white woman) and they greeted her and went straight to helping her pick out a collar. While I wandered towards the door I heard one woman perk up and say hello... I turned around...and nope not for me. Another woman (also white) had walked in. I left without a word. Maybe it was a bad day...I don't know. But I will never go back. I am mixed by the way.

0
★☆☆☆☆

I went here very excited after all the good reviews....and was highly disappointed. I wasn't greeted when I came in and was ignored the whole time I was there. I thought "maybe its not me...maybe they just don't want to be pushy sales people". But nope, right after that though another woman walked in (a white woman) and they greeted her and went straight to helping her pick out a collar. While I wandered towards the door I heard one woman perk up and say hello... I turned around...and nope not for me. Another woman (also white) had walked in. I left without a word. Maybe it was a bad day...I don't know. But I will never go back. I am mixed by the way.

Pros: Lots of great clothes and dog stuff. Great place to go if you are white.

Cons: I was never helped

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This is in response to the not so great review posted recently. I love this store! The "dark haired girl behind the counter", as one reviewer calls her, who does have a name-Gillian- and I have a terrific rapport and she was most helpful with my recent purchases, as well as being interested in my saga of acquiring a new dog soon. The owner, Lynn, is also super and so friendly and personally interested in me. Their stock is beatiful and well displayed, and their selection is amazing. If there's something that you want and it's not there, they'll order it for you or make suggestions for alternate paths. It's a fun store to just go into and look around! I usually seek out all dog stores in new cities and this one is the best. The customer service is as good if not better than at many large stores-Petco, you know who you are!-and the fact that it's just a few miles from my home puts it over the top. I could live there, it's so comfortable and comforting. I can't wait to bring my new dog in there to choose some toys and biscuits. Remember, if you have a bad experience in a store, maybe it's YOU and your attitude. As far as I'm concerned, I'm telling everyone about this wonderful store. There are absolutely no negatives and I just hope they stay around for many years to come.

2
★★★★★

This is in response to the not so great review posted recently. I love this store! The "dark haired girl behind the counter", as one reviewer calls her, who does have a name-Gillian- and I have a terrific rapport and she was most helpful with my recent purchases, as well as being interested in my saga of acquiring a new dog soon. The owner, Lynn, is also super and so friendly and personally interested in me. Their stock is beatiful and well displayed, and their selection is amazing. If there's something that you want and it's not there, they'll order it for you or make suggestions for alternate paths. It's a fun store to just go into and look around! I usually seek out all dog stores in new cities and this one is the best. The customer service is as good if not better than at many large stores-Petco, you know who you are!-and the fact that it's just a few miles from my home puts it over the top. I could live there, it's so comfortable and comforting. I can't wait to bring my new dog in there to choose some toys and biscuits. Remember, if you have a bad experience in a store, maybe it's YOU and your attitude. As far as I'm concerned, I'm telling everyone about this wonderful store. There are absolutely no negatives and I just hope they stay around for many years to come.

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I shop for my dog a lot and this store has great stuff especially the dog beds. I have a few Jax and Bones beds and the selection here is abundant! i even ordered a special one which they did not have their.

the staff was nice too! would definitely come back! great stuff!!!!

2
★★★★★

I shop for my dog a lot and this store has great stuff especially the dog beds. I have a few Jax and Bones beds and the selection here is abundant! i even ordered a special one which they did not have their.

the staff was nice too! would definitely come back! great stuff!!!!

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I went there and was really excitied and it tottaly let me down..The idea of the store is nice but they practically have no toys or unique chic gifts.Nothing really unique and not alot to choose from.

0
★☆☆☆☆

I went there and was really excitied and it tottaly let me down..The idea of the store is nice but they practically have no toys or unique chic gifts.Nothing really unique and not alot to choose from.

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Regarding customer service at Maxwell Dog, it's my opinion that ever since they moved to their larger facility, the hired sales personnel are terrible. Yes, they are friendly when you come in with your dog. However, when you have questions about items which are not priced, they never seem to have the answer or knowledge about the product.

I had been to the store several times within a month and would ask for prices on some of their products and they did not know the prices. Two weeks later I return and ask for price information and the one girl said that the products were recent arrivals which is why they were not marked. That was complete lie since the table had the same products that were there the previous weeks. One girl would ask if I needed help and when I stated what I needed, she couldn't help me and said she would get the information and then she never returned.

The other time she told me that she could have all my items boxed and shipped for me. I didn't believe her but she was insistent that it was true. When I took my items up to the cash register, I stated what I was told to the manager (I believe) and was told no that they did not ship. The girl just stood there and never said a word that she was the one who told me. When I said something to the manager of what I was told by her staff, she changed the story and said something like she thought I meant to box it up or something. It was really dumb and irrating.

The store is great and they have a large selection of collars/leads and food; however, I really think they need to hire better salesgirls. The two girls there are just DINGY!!

1
★★★☆☆

Regarding customer service at Maxwell Dog, it's my opinion that ever since they moved to their larger facility, the hired sales personnel are terrible. Yes, they are friendly when you come in with your dog. However, when you have questions about items which are not priced, they never seem to have the answer or knowledge about the product.

I had been to the store several times within a month and would ask for prices on some of their products and they did not know the prices. Two weeks later I return and ask for price information and the one girl said that the products were recent arrivals which is why they were not marked. That was complete lie since the table had the same products that were there the previous weeks. One girl would ask if I needed help and when I stated what I needed, she couldn't help me and said she would get the information and then she never returned.

The other time she told me that she could have all my items boxed and shipped for me. I didn't believe her but she was insistent that it was true. When I took my items up to the cash register, I stated what I was told to the manager (I believe) and was told no that they did not ship. The girl just stood there and never said a word that she was the one who told me. When I said something to the manager of what I was told by her staff, she changed the story and said something like she thought I meant to box it up or something. It was really dumb and irrating.

The store is great and they have a large selection of collars/leads and food; however, I really think they need to hire better salesgirls. The two girls there are just DINGY!!

Pros: Great selection on collars/leads and dog toys and dog food

Cons: Poor Customer Service

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If you have a canine pal you absolutely must make a visit to Maxwell Dog. Yes, it's on the pricey side, but the unique doggy items inside are worth it. They stock everything for the truly pampered pooch.

My mother is one of those women who carries a little toy dog around with her. If this sounds familiar, you should make a stop here for some doggy pearls or maybe a carrier that looks tres chic on any fashionista. Or maybe a fluffy dog bed that any human would be happy to have in the living room.

This stuff won't clash with your Eames furniture. It's really high end and worth it. The only con to this location is the parking. It's on Ventura Blvd... need I say more?

Bottomline: This doggy top shop is the cat's meow!

4
★★★★☆

If you have a canine pal you absolutely must make a visit to Maxwell Dog. Yes, it's on the pricey side, but the unique doggy items inside are worth it. They stock everything for the truly pampered pooch.

My mother is one of those women who carries a little toy dog around with her. If this sounds familiar, you should make a stop here for some doggy pearls or maybe a carrier that looks tres chic on any fashionista. Or maybe a fluffy dog bed that any human would be happy to have in the living room.

This stuff won't clash with your Eames furniture. It's really high end and worth it. The only con to this location is the parking. It's on Ventura Blvd... need I say more?

Bottomline: This doggy top shop is the cat's meow!

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I went to Maxwell Dog because I needed a new collar for my dog. They had such a huge selection of really cute designer-ish collars that I couldn't make up my mind. They are not a cheap store, but the items seem to be all very high quality, and when my collar didn't fit my dog, they gladly exchanged it for a different collar. They were very friendly, and sometimes there is a big giant dog in there to greet you. Lots of fun for the dog freak!

PROS: Incredible selection
CONS: A little pricey

4
★★★★☆

I went to Maxwell Dog because I needed a new collar for my dog. They had such a huge selection of really cute designer-ish collars that I couldn't make up my mind. They are not a cheap store, but the items seem to be all very high quality, and when my collar didn't fit my dog, they gladly exchanged it for a different collar. They were very friendly, and sometimes there is a big giant dog in there to greet you. Lots of fun for the dog freak!

PROS: Incredible selection
CONS: A little pricey

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.

It was such a pleasure shopoping at Maxwell Dog. I have never seen so much cute dog product in one store, they have the best selection I have ever seen of collars, leads, beds, toys, apparel, bags and yummie and clever treats for my dog.
I plan on shopping at the store all the time. The sales staff was very friendly and knowledgeable and they encourage you to bring your dog when you come to visit.

2
★★★★★

It was such a pleasure shopoping at Maxwell Dog. I have never seen so much cute dog product in one store, they have the best selection I have ever seen of collars, leads, beds, toys, apparel, bags and yummie and clever treats for my dog.
I plan on shopping at the store all the time. The sales staff was very friendly and knowledgeable and they encourage you to bring your dog when you come to visit.

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I'm not even a dog owner, but my work atmosphere is flooded with them. I find myself visiting the store on behalf of my furry co-workers and every experience at Maxwell Dog is delightful. The staff is always warm and helpful and their service has never fallen from this standard.
I was shocked to see negative comments about the staff and the store's prices.
I have to strongly express that Maxwell Dog is a boutique that I would recommend to anyone and encourage all dog owners to experience this lovely nook located on Ventura Blvd.

2
★★★★★

I'm not even a dog owner, but my work atmosphere is flooded with them. I find myself visiting the store on behalf of my furry co-workers and every experience at Maxwell Dog is delightful. The staff is always warm and helpful and their service has never fallen from this standard.
I was shocked to see negative comments about the staff and the store's prices.
I have to strongly express that Maxwell Dog is a boutique that I would recommend to anyone and encourage all dog owners to experience this lovely nook located on Ventura Blvd.

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No doubt about it, we love Maxwell Dog! I have been to pretty much every dog boutique in the Los Angeles area but nothing beats Maxwell Dog. Every time we go, my dog gets so excited because they are so happy to see him. They love dogs and it shows, plus there is none of that lame, pretentious attitude I have experienced at other boutiques. I do look at dog stuff online, but Maxwells prices are so reasonable and seeing an item in person or trying something on makes it so worthwhile. Plus, they always have new and cool stuff - clothes, beds, toys, and simply the best selection of collars and leads anywhere. This is one dog store I cant stay away from. Everyone is super nice, always helpful, and their selection is wonderful. I have gone to Maxwell Dog since they opened and have loved it ever since.

2
★★★★★

No doubt about it, we love Maxwell Dog! I have been to pretty much every dog boutique in the Los Angeles area but nothing beats Maxwell Dog. Every time we go, my dog gets so excited because they are so happy to see him. They love dogs and it shows, plus there is none of that lame, pretentious attitude I have experienced at other boutiques. I do look at dog stuff online, but Maxwells prices are so reasonable and seeing an item in person or trying something on makes it so worthwhile. Plus, they always have new and cool stuff - clothes, beds, toys, and simply the best selection of collars and leads anywhere. This is one dog store I cant stay away from. Everyone is super nice, always helpful, and their selection is wonderful. I have gone to Maxwell Dog since they opened and have loved it ever since.

Pros: super staff, cool and fun stuff, reasonable prices

Cons: parking sometimes

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Though the selection of yummy things for your doggie (and the do they have on hand to greet you) to eat, play and sleep on is impressive, the attitude of the relatively new store is not.
They started out super-friendly with an emphasis on superlative customer service, but have eased off, I guess as their popularity grew. On my last visit, the store clerk didn't even know what a Chuck It! was.

1
★★★☆☆

Though the selection of yummy things for your doggie (and the do they have on hand to greet you) to eat, play and sleep on is impressive, the attitude of the relatively new store is not.
They started out super-friendly with an emphasis on superlative customer service, but have eased off, I guess as their popularity grew. On my last visit, the store clerk didn't even know what a Chuck It! was.

 

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