Crossroads Animal Emergency

★★★★★
Call Today to Make an Appointment!
  • 11057 Rosecrans Ave

    Norwalk, CA 90650

    Map & Directions
  • 562-645-6944

4.6455 110
Hi! Sign in to let us know how Crossroads Animal Emergency was?
Write a Review
  « Previous 1 3
.

I have been coming here for years and they have always been professional, compassionate and outstanding. I brought my chow chow in for lameness and they quickly attended to her and treated her. I currently have three dogs and it is assuring to know that in any kind of emergency I have a reliable ER hospital that I can take my "babies" for medical assistance.

5
★★★★★

I have been coming here for years and they have always been professional, compassionate and outstanding. I brought my chow chow in for lameness and they quickly attended to her and treated her. I currently have three dogs and it is assuring to know that in any kind of emergency I have a reliable ER hospital that I can take my "babies" for medical assistance.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had a 6 year old chihuahua that has had epilepsy for about 5 years. I recently moved to this area from the inland empire and needed an emergency vet as my dog was acting abnormally and I wanted to get her checked out. I called and explained to the receptionist that wanted to get her checked out and brought her in. Once I get there a staff member came in with a towel and took my dog to the back and the receptionist handed me a clip board for information. I gave the receptionist the number to my dog's regular vet (24 hour but too far away for me to go to) so that she could get the names and dosage of my dogs meds. The receptionist didn't even know what the meds were when the vet tech on the phone told her (keppra a standard and very common seizure med). After about 45 min I was called into a room where I waited for about another 15 min with no one ever coming in to check on me or let me know what was going on. Finally a vet tech comes in and tells me they gave her a catheter and two injections of valium (WITH OUT ANY AUTHORIZATION FROM ME), would need to keep her over night and that she would probably need many more injections. I asked her the total would be for their course of treatment she said low end around $850 high end $1600. Like I said my dog has had epilepsy for 5 years so I have dealt with MULTIPLE DAY hospital stays in the past and NEVER was the cost that high. Example my dog had previously bee admitted to the hospital on a friday evening, given at least 10 injections 2 sets of x-rays and 3 night hospital stay at her regular 24 hour vet and the total was $712.00!!!! These people, as other commenters have stated, will rape your wallet. I told the vet tech to give me my dog back and I was going to take her to her regular vet. the total for the exam, catheter and 2 injections at crossroads was $260.00.
With in 5 min of taking my dog to her normal vet they told me that she had (and I admit this is dumbed down as i can not for the life of me remember her exact diagnosis) but that basically her liver had shut down and that the symptoms she was displaying were because the toxicity levels in her blood were so high and that she needed to be put down and was suffering.

I was outraged that why were the staff at crossroads not competent enough to diagnosis this, when another vet was able to recognize this in less than 5 min???
My opinion, they did know but they wanted to rack up as much money as they could from me. I called the manager at crossroads to speak with her about their treatments in her state as well as the fact that treatment was given with out my authorization. I stated I was happy to pay for the office visit but not the treatments as I was not even informed that they were going to be doing them. (devils advocate, what if my dog has a known bad reaction to valium and needed a different type of treatment? they wouldn't have know because they NEVER talked to me about what they planned on doing!) Basically I was told by the manager to kick rocks and that I must pay the whole amount. I do plan on fighting the issue and will update as to what happens if this is still here at that point.

1
★☆☆☆☆

I had a 6 year old chihuahua that has had epilepsy for about 5 years. I recently moved to this area from the inland empire and needed an emergency vet as my dog was acting abnormally and I wanted to get her checked out. I called and explained to the receptionist that wanted to get her checked out and brought her in. Once I get there a staff member came in with a towel and took my dog to the back and the receptionist handed me a clip board for information. I gave the receptionist the number to my dog's regular vet (24 hour but too far away for me to go to) so that she could get the names and dosage of my dogs meds. The receptionist didn't even know what the meds were when the vet tech on the phone told her (keppra a standard and very common seizure med). After about 45 min I was called into a room where I waited for about another 15 min with no one ever coming in to check on me or let me know what was going on. Finally a vet tech comes in and tells me they gave her a catheter and two injections of valium (WITH OUT ANY AUTHORIZATION FROM ME), would need to keep her over night and that she would probably need many more injections. I asked her the total would be for their course of treatment she said low end around $850 high end $1600. Like I said my dog has had epilepsy for 5 years so I have dealt with MULTIPLE DAY hospital stays in the past and NEVER was the cost that high. Example my dog had previously bee admitted to the hospital on a friday evening, given at least 10 injections 2 sets of x-rays and 3 night hospital stay at her regular 24 hour vet and the total was $712.00!!!! These people, as other commenters have stated, will rape your wallet. I told the vet tech to give me my dog back and I was going to take her to her regular vet. the total for the exam, catheter and 2 injections at crossroads was $260.00.
With in 5 min of taking my dog to her normal vet they told me that she had (and I admit this is dumbed down as i can not for the life of me remember her exact diagnosis) but that basically her liver had shut down and that the symptoms she was displaying were because the toxicity levels in her blood were so high and that she needed to be put down and was suffering.

I was outraged that why were the staff at crossroads not competent enough to diagnosis this, when another vet was able to recognize this in less than 5 min???
My opinion, they did know but they wanted to rack up as much money as they could from me. I called the manager at crossroads to speak with her about their treatments in her state as well as the fact that treatment was given with out my authorization. I stated I was happy to pay for the office visit but not the treatments as I was not even informed that they were going to be doing them. (devils advocate, what if my dog has a known bad reaction to valium and needed a different type of treatment? they wouldn't have know because they NEVER talked to me about what they planned on doing!) Basically I was told by the manager to kick rocks and that I must pay the whole amount. I do plan on fighting the issue and will update as to what happens if this is still here at that point.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Fast Service...open 24/7 however i did not like the fact that they did not let me see the service that they were actually providing me so i'm not sure if i paid $185 for two shots provided to my Dog. My usual clinic lets me see everything they do to my dog, which is comforting.. i'd only recommend if you need 24/7 Emergency service..

2
★★☆☆☆

Fast Service...open 24/7 however i did not like the fact that they did not let me see the service that they were actually providing me so i'm not sure if i paid $185 for two shots provided to my Dog. My usual clinic lets me see everything they do to my dog, which is comforting.. i'd only recommend if you need 24/7 Emergency service..

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Nice service, just cost little bit high. Great attitude of the staff! .open all night for emergency and most important, exam room are clean!.

4
★★★★☆

Nice service, just cost little bit high. Great attitude of the staff! .open all night for emergency and most important, exam room are clean!.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Excellent we have been bring our dogs here for 13 years and they have always done an excellent job. I would highly recommend this emergency hospital to everyone.

5
★★★★★

Excellent we have been bring our dogs here for 13 years and they have always done an excellent job. I would highly recommend this emergency hospital to everyone.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Just finishing up at Crossroads Animal E.R. My beloved boxer Nahla suffered a cornual abrasion. I could not be happier with the care she received, and the friendly, professional and respectful manner in which we were BOTH treated! We are leaving with complete understanding of her condition and I am breathing again! Highly recommend this facility for all your emergency needs.

5
★★★★★

Just finishing up at Crossroads Animal E.R. My beloved boxer Nahla suffered a cornual abrasion. I could not be happier with the care she received, and the friendly, professional and respectful manner in which we were BOTH treated! We are leaving with complete understanding of her condition and I am breathing again! Highly recommend this facility for all your emergency needs.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We are so thankful for all of the staff at Crossroads Animal Emergency. The care that Maximus received was top notch. They took great care of our little boy and we are blessed to have him back home with us. Keep up the good work Crossroads!

5
★★★★★

We are so thankful for all of the staff at Crossroads Animal Emergency. The care that Maximus received was top notch. They took great care of our little boy and we are blessed to have him back home with us. Keep up the good work Crossroads!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Friendly and understanding staff. They treating my pet and myself with great care and compassion! ...........

5
★★★★★

Friendly and understanding staff. They treating my pet and myself with great care and compassion! ...........

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very Helpful ... But to EXPENSIVE ! ! !
didn't think it was going to be so expensive the economy is bad. And that is why people give up there dogs.

2
★★☆☆☆

Very Helpful ... But to EXPENSIVE ! ! !
didn't think it was going to be so expensive the economy is bad. And that is why people give up there dogs.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This was my 2nd experience @ Crossroads in 7 years. The staff was and still consists of a diverse group of exceptional, caring professionals.
Whether it's the middle of the night, or on Mother's Day after a frightful accident with a car, as was my experience, their staff will be there for both you and your pet.
Rest assured, all that can be done for your pet, is to be found @ Crossroads.

5
★★★★★

This was my 2nd experience @ Crossroads in 7 years. The staff was and still consists of a diverse group of exceptional, caring professionals.
Whether it's the middle of the night, or on Mother's Day after a frightful accident with a car, as was my experience, their staff will be there for both you and your pet.
Rest assured, all that can be done for your pet, is to be found @ Crossroads.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

ive been to crossroads animal hosptial 2x and have had a great expirence with the staff and doctors. they are very knowledgable and courteous. visits are fast and we would come back anytime.

5
★★★★★

ive been to crossroads animal hosptial 2x and have had a great expirence with the staff and doctors. they are very knowledgable and courteous. visits are fast and we would come back anytime.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The Crossroads staff was helpful, professional and caring. The facility is clean and very up to date. I brought my Maine Coon, Max in for difficulty breathing. They took him in right away and were great.

5
★★★★★

The Crossroads staff was helpful, professional and caring. The facility is clean and very up to date. I brought my Maine Coon, Max in for difficulty breathing. They took him in right away and were great.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The staff was friendly and gave prompt service.. Doctor was very knowledglble and friendly..........

5
★★★★★

The staff was friendly and gave prompt service.. Doctor was very knowledglble and friendly..........

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The staff a this place is very friendly... That helps in the middle of the night when your dog has an allegic reaction to... I don't know what...

5
★★★★★

The staff a this place is very friendly... That helps in the middle of the night when your dog has an allegic reaction to... I don't know what...

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We know we can always count on Crossroads to be there for us to care for all of our pets. We always refer friends to them.

5
★★★★★

We know we can always count on Crossroads to be there for us to care for all of our pets. We always refer friends to them.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Crossroads is the best Vet to use. The staff is courteous and polite. They care about your pets needs .

5
★★★★★

Crossroads is the best Vet to use. The staff is courteous and polite. They care about your pets needs .

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Have been bringing my working dogs in here for over 15 years., The staff is quick and very professional. The level of service here in my opinion is second to none. For any emergrency I would make the extra drive to insure my pet is seen at Crossroads, because I know I'm getting the best care possible.

5
★★★★★

Have been bringing my working dogs in here for over 15 years., The staff is quick and very professional. The level of service here in my opinion is second to none. For any emergrency I would make the extra drive to insure my pet is seen at Crossroads, because I know I'm getting the best care possible.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

there really helpfull they attend my pet right away i really appreciate it, she has a inunisation reaction.

4
★★★★☆

there really helpfull they attend my pet right away i really appreciate it, she has a inunisation reaction.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Great place! Whenever I have emergencies I always bring my pets here. The staff is very caring and professional. I know that when I bring my pets here they get the best care possible. I've been coming here for over 4 years and I would recommend Crossroads for your emergency care needs. They are the best :) They are state of the art technology necessary to provide diagnosis and always provide the appropriate meds to bring my pets back to health.

5
★★★★★

Great place! Whenever I have emergencies I always bring my pets here. The staff is very caring and professional. I know that when I bring my pets here they get the best care possible. I've been coming here for over 4 years and I would recommend Crossroads for your emergency care needs. They are the best :) They are state of the art technology necessary to provide diagnosis and always provide the appropriate meds to bring my pets back to health.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very friendly and professional, took our concerns as valid. Didn't make us feel silly even though there wasn't anything wrong with our cat..

5
★★★★★

Very friendly and professional, took our concerns as valid. Didn't make us feel silly even though there wasn't anything wrong with our cat..

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I love Crossroads!! I got home at 9pm to find my kitty injured and I got scared thinking I wouldn't be able to find a pet clinic open at this time, luckily I searched online and found that Crossroads was open! They're open all night and everyone is very professional and friendly. I feel very safe leaving my kitty, Bella, in their hands. Thank you Crossroads :]

5
★★★★★

I love Crossroads!! I got home at 9pm to find my kitty injured and I got scared thinking I wouldn't be able to find a pet clinic open at this time, luckily I searched online and found that Crossroads was open! They're open all night and everyone is very professional and friendly. I feel very safe leaving my kitty, Bella, in their hands. Thank you Crossroads :]

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We definitely recommend coming into Crossroads for any emergencies. The staff was very helpful and friendly and very considerate to our feelings and needs. Sarah was extremely insightful and Summer helped us with any financing information. Frances was also very friendly when we first walked in the door. Only wish that the pricing was better and that they worked with rescue organizations for discounted prices. Dr McDonald was also very concerned and helpful, he gave us alternatives, which is very important.

5
★★★★★

We definitely recommend coming into Crossroads for any emergencies. The staff was very helpful and friendly and very considerate to our feelings and needs. Sarah was extremely insightful and Summer helped us with any financing information. Frances was also very friendly when we first walked in the door. Only wish that the pricing was better and that they worked with rescue organizations for discounted prices. Dr McDonald was also very concerned and helpful, he gave us alternatives, which is very important.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My baby Nicky woke up lethargic and listless, he appeared to be dying. I did not sleep all night. I called and was immediately received by a well groomed professional staff in a beautiful Hospital. After a thorough exam and some tests. Nicky was treated and released feeling much improved! I highly recommend Cross roads Animal Emergency Hospital Laurie Chaidez Downey Real Estate Agent *Facebook and "clean credit for free Downey California" Google. com 5624 441 0099

5
★★★★★

My baby Nicky woke up lethargic and listless, he appeared to be dying. I did not sleep all night. I called and was immediately received by a well groomed professional staff in a beautiful Hospital. After a thorough exam and some tests. Nicky was treated and released feeling much improved! I highly recommend Cross roads Animal Emergency Hospital Laurie Chaidez Downey Real Estate Agent *Facebook and "clean credit for free Downey California" Google. com 5624 441 0099

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Pandie, our cat, was limping, so we rushed him over to Crossroads Animal Emergency. They were very good! Friendly & competant staff. Good coffee too.........and candy!..

5
★★★★★

Pandie, our cat, was limping, so we rushed him over to Crossroads Animal Emergency. They were very good! Friendly & competant staff. Good coffee too.........and candy!..

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very friendly service. the staff was very knowledgable and informative. We feel safe bringing our dog here.

5
★★★★★

Very friendly service. the staff was very knowledgable and informative. We feel safe bringing our dog here.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The staff at Crossroads are great. They kept me informed and showed concern for my dog as well as for my son and I. I am completed comfortable with the care here.

5
★★★★★

The staff at Crossroads are great. They kept me informed and showed concern for my dog as well as for my son and I. I am completed comfortable with the care here.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very polite and professional. 24 hour service was helpful. Phone conversation with personnel guided me to the office quickly.

4
★★★★☆

Very polite and professional. 24 hour service was helpful. Phone conversation with personnel guided me to the office quickly.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very nice and polite atmosphere. Came here after our pet became injured at home. Was seen very promptly and with courtesy.

5
★★★★★

Very nice and polite atmosphere. Came here after our pet became injured at home. Was seen very promptly and with courtesy.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My dog's vet sent us to this clinic because Milo needed treatment that his regular vet could not provide at this time.
When we arrived the clinic was still closed, but the recepcionist, a really sweet girl, let us in. My dog was in pain and I could feel this girl's empathy, very caring. We did not wait long, they said at 6:00 p.m., and exactly at that time we were taken in. The nurse also was very caring and professional. Doctor showed up and explained everything that he needed to do to Milo.I actually felt jelous 'cause I don't get that kind of treatment when I go to my doctor! Prices were reasonable and while I had to wait, I was taken to the reception to comfortable wait for Milo and sip a cup of tea. Everything very clean. So, I would really recommend it!

5
★★★★★

My dog's vet sent us to this clinic because Milo needed treatment that his regular vet could not provide at this time.
When we arrived the clinic was still closed, but the recepcionist, a really sweet girl, let us in. My dog was in pain and I could feel this girl's empathy, very caring. We did not wait long, they said at 6:00 p.m., and exactly at that time we were taken in. The nurse also was very caring and professional. Doctor showed up and explained everything that he needed to do to Milo.I actually felt jelous 'cause I don't get that kind of treatment when I go to my doctor! Prices were reasonable and while I had to wait, I was taken to the reception to comfortable wait for Milo and sip a cup of tea. Everything very clean. So, I would really recommend it!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We have taken our dog here a few times and everyone is just awesome. They care about our dog and do everything possible to make sure she is taken care of. They are the best!!! I would highly recommend bringing your pet here for any emergency.

5
★★★★★

We have taken our dog here a few times and everyone is just awesome. They care about our dog and do everything possible to make sure she is taken care of. They are the best!!! I would highly recommend bringing your pet here for any emergency.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We brought our Min. Dachshund in on a Sunday afternoon to Crossroads Emergency for possibly back pain. The entire staff was extremely warm, knowledgeable, and reasurring. They diagnosed the problem quickly with min. expense and helped us avoid surgery for the time being. They treated "Jack" with love and care! THANKYOU!!!!

5
★★★★★

We brought our Min. Dachshund in on a Sunday afternoon to Crossroads Emergency for possibly back pain. The entire staff was extremely warm, knowledgeable, and reasurring. They diagnosed the problem quickly with min. expense and helped us avoid surgery for the time being. They treated "Jack" with love and care! THANKYOU!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Recently our dog, Sasha, had surgery at Crossroads. I had never been at this emergency clinic prior to this. My first impression upon entering the reception area was how clean it looked and how clean and fresh it smelled. We had a positive interaction with all of the staff! They are very kind, courteous and compassionate people. Sasha's veterinary surgeon was Dr. Kelly Blackwood and I felt she was very knowledgable and caring. I felt confident leaving our dog in her hands. It was also comforting that Sasha was able to spend the night there after her surgury and a competent staff would be looking over her until the next day! I highly recommend Crossroads Animal Emergency & Referral Center for any emergency or surgery consultation for your pet. Carol J.

5
★★★★★

Recently our dog, Sasha, had surgery at Crossroads. I had never been at this emergency clinic prior to this. My first impression upon entering the reception area was how clean it looked and how clean and fresh it smelled. We had a positive interaction with all of the staff! They are very kind, courteous and compassionate people. Sasha's veterinary surgeon was Dr. Kelly Blackwood and I felt she was very knowledgable and caring. I felt confident leaving our dog in her hands. It was also comforting that Sasha was able to spend the night there after her surgury and a competent staff would be looking over her until the next day! I highly recommend Crossroads Animal Emergency & Referral Center for any emergency or surgery consultation for your pet. Carol J.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

my name is maryjane we took my dog chubaka to get his shots today a hour after his eyes started to swell up really bad but lukilly we found crossroads emergency for dogs and cats what a relief they gave him two shots so the swelling could go down we had to wait there for a hour though but it was all worth it as long as my puppy would be ok i was perfectly fine i did get tired though they said that we could take him home i was so happy they saved the day

5
★★★★★

my name is maryjane we took my dog chubaka to get his shots today a hour after his eyes started to swell up really bad but lukilly we found crossroads emergency for dogs and cats what a relief they gave him two shots so the swelling could go down we had to wait there for a hour though but it was all worth it as long as my puppy would be ok i was perfectly fine i did get tired though they said that we could take him home i was so happy they saved the day

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This hospital was very nice and caring. They always have a smile their faces, come here always when er have an emergancy. =)

4
★★★★☆

This hospital was very nice and caring. They always have a smile their faces, come here always when er have an emergancy. =)

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The staff is very friendly and skilled. This is a great place to bring you pet in an emergency. I have brought pets here for many years. My veternarian was able to diagnose and treat my dog in a short amount of time. He explained everything. Highly recommended. This emergency room is worth the expense.

5
★★★★★

The staff is very friendly and skilled. This is a great place to bring you pet in an emergency. I have brought pets here for many years. My veternarian was able to diagnose and treat my dog in a short amount of time. He explained everything. Highly recommended. This emergency room is worth the expense.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Friendly, attentive service. Gave thorough examination of my dog. I would come back but I hope I don't have to

4
★★★★☆

Friendly, attentive service. Gave thorough examination of my dog. I would come back but I hope I don't have to

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Extremely friendly and very helpful staff over the phone and in person. The staff answered all my questions and exceeded our expectations. Put our mind and worries at ease. Would highly recommend to anyone.

5
★★★★★

Extremely friendly and very helpful staff over the phone and in person. The staff answered all my questions and exceeded our expectations. Put our mind and worries at ease. Would highly recommend to anyone.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

. My female cat, Lollie had ingested posion and was bleeding intrernally. The staff at Crossroads tried in vain to save her, giving her supportive care and blood tranfusions.

5
★★★★★

. My female cat, Lollie had ingested posion and was bleeding intrernally. The staff at Crossroads tried in vain to save her, giving her supportive care and blood tranfusions.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We had only had Lola for less than 10 hours before we knew something was wrong, Around 5 am, we decided to bring her to Crossroads after being referred there by a friend. Once here they diagnosed our 7 1/2 week old puppy as being parvo positive. We were well informed of what parvo was, what treatment consisted of, and felt very comfortable leaving her there for the night. Unfortunately, they are not open during the day but we would take our puppy to her (soon-to-be) regular vet and every evening bring her back for the night at Crossroads. It has been about 5 days since we first brought her here, and she shows so much improvement every day when we pick her up. She has a very caring staff surrounding her through the night and when we pull her into the driveway, she perks up to look out the window. Crossroads has helped tremendously throughout this entire ordeal, and as sad as it sounds, Lola probably knows the staff here better than she knows us. Crossroads' many techs and doctors, clarify everything from the bill, referrals from and to the vet, and what the treatment is for the night. I recommend this to be the place you take your beloved animal friend when things just don't seem right. They have the utmost respect and love for you and your pet.

5
★★★★★

We had only had Lola for less than 10 hours before we knew something was wrong, Around 5 am, we decided to bring her to Crossroads after being referred there by a friend. Once here they diagnosed our 7 1/2 week old puppy as being parvo positive. We were well informed of what parvo was, what treatment consisted of, and felt very comfortable leaving her there for the night. Unfortunately, they are not open during the day but we would take our puppy to her (soon-to-be) regular vet and every evening bring her back for the night at Crossroads. It has been about 5 days since we first brought her here, and she shows so much improvement every day when we pick her up. She has a very caring staff surrounding her through the night and when we pull her into the driveway, she perks up to look out the window. Crossroads has helped tremendously throughout this entire ordeal, and as sad as it sounds, Lola probably knows the staff here better than she knows us. Crossroads' many techs and doctors, clarify everything from the bill, referrals from and to the vet, and what the treatment is for the night. I recommend this to be the place you take your beloved animal friend when things just don't seem right. They have the utmost respect and love for you and your pet.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very worried, I brought my lab in for treatment. Recently my wife and I placed rat bait in our attic and throughout the house, somehow our pet "Goldie" found a rat that was dead. She carried it in her mouth for a few seconds until we tried snatching it from her and then swollowed it! I was very happy with eveything about Crossroads. The doctor (Dr. Shim) explained everything well. They met more than my expectations. All the staff was kind, sympathetic and very helpful. I was referred here by another animal hospital and I would tell my neighbors to go to Crossroads.

5
★★★★★

Very worried, I brought my lab in for treatment. Recently my wife and I placed rat bait in our attic and throughout the house, somehow our pet "Goldie" found a rat that was dead. She carried it in her mouth for a few seconds until we tried snatching it from her and then swollowed it! I was very happy with eveything about Crossroads. The doctor (Dr. Shim) explained everything well. They met more than my expectations. All the staff was kind, sympathetic and very helpful. I was referred here by another animal hospital and I would tell my neighbors to go to Crossroads.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My daughter and I took our Lola to Crossroads last night after noticing she was ill and not responding to us. We were so relieved to find out that she is OK. The staff at Crossroads listened to our concerns and were very comforting. The care shown by Dr. Deborah Guinn was amazing. She treated Lola with love and answered all of our questions. If Dr. Guinn had her own practice, she would be caring for our Lola as her regular veterinarian.
THANK YOU CROSSROADS!!!! :)

5
★★★★★

My daughter and I took our Lola to Crossroads last night after noticing she was ill and not responding to us. We were so relieved to find out that she is OK. The staff at Crossroads listened to our concerns and were very comforting. The care shown by Dr. Deborah Guinn was amazing. She treated Lola with love and answered all of our questions. If Dr. Guinn had her own practice, she would be caring for our Lola as her regular veterinarian.
THANK YOU CROSSROADS!!!! :)

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I was so relieved the morning after we took Baggio to Crossroads. After thinking he wasnt going to make it, they said he was fine & I think I had the first smile on my face since I saw him sick. Now, Baggio is running around better than ever! Thank you so mach for the care you gave him & for saving his life. :)

5
★★★★★

I was so relieved the morning after we took Baggio to Crossroads. After thinking he wasnt going to make it, they said he was fine & I think I had the first smile on my face since I saw him sick. Now, Baggio is running around better than ever! Thank you so mach for the care you gave him & for saving his life. :)

Was this review helpful to you?
Ratings_icons Ratings_icons

.

As I was at my most vulnerable state,frightened and lost on where to turn to for a Vet that I could at least get the best for my Whisper's diagnosis for her health problems,afterhours availability, and knowledge on over the counter products that could help, and feeling the care and love that this group has for our four-legged friends. I know I have hit the Jackpot. Thank you, April of Signal Hill Pet Hospital for the referral. Sincerely, Deborah Crockett

5
★★★★★

As I was at my most vulnerable state,frightened and lost on where to turn to for a Vet that I could at least get the best for my Whisper's diagnosis for her health problems,afterhours availability, and knowledge on over the counter products that could help, and feeling the care and love that this group has for our four-legged friends. I know I have hit the Jackpot. Thank you, April of Signal Hill Pet Hospital for the referral. Sincerely, Deborah Crockett

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My poor baby did something to his leg when jumping from my Lazy Boy chair. Help! Quincy is our baby, and he was hurting. I hurried to the phone and called my regular vet, Los Altos Animal Hospital; from there I was referred to Crossroads.

Not knowing anything about your animal hospital, I called with a little hesitency (I love Los Altos Animal Hospital). The friendly receptionist calmed my reservation; she was sympathetic and knowledgeable.

So, off we went to Crossroads. The directions were perfect, so we arrived in good time. Walking in the door, the receptionist was very attentive to Quincy. Of course, any mother is pleased when someone is kind to her child!

We did not have to stay in the front room very long (unlike the experience with most human doctors). It was fun to have the video; it took my mind off Quincy's problem. When the doctor's assistant arrived in the waiting room, she was kind to my baby and took care not to hurt him. I also appreciated her giving me the bad news up front (dollars).

Dr. Eliott arrived; she also was very kind to Quincy. I appreciated her explanation of Quincy's possible treatment. The technician who entered the waiting room after my baby went with the doctor was thorough in her explanation of the costs involved.

To be continued..........

Cindy Vanasse

5
★★★★★

My poor baby did something to his leg when jumping from my Lazy Boy chair. Help! Quincy is our baby, and he was hurting. I hurried to the phone and called my regular vet, Los Altos Animal Hospital; from there I was referred to Crossroads.

Not knowing anything about your animal hospital, I called with a little hesitency (I love Los Altos Animal Hospital). The friendly receptionist calmed my reservation; she was sympathetic and knowledgeable.

So, off we went to Crossroads. The directions were perfect, so we arrived in good time. Walking in the door, the receptionist was very attentive to Quincy. Of course, any mother is pleased when someone is kind to her child!

We did not have to stay in the front room very long (unlike the experience with most human doctors). It was fun to have the video; it took my mind off Quincy's problem. When the doctor's assistant arrived in the waiting room, she was kind to my baby and took care not to hurt him. I also appreciated her giving me the bad news up front (dollars).

Dr. Eliott arrived; she also was very kind to Quincy. I appreciated her explanation of Quincy's possible treatment. The technician who entered the waiting room after my baby went with the doctor was thorough in her explanation of the costs involved.

To be continued..........

Cindy Vanasse

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had a good experience with all the staff and drs and thanks for helping us to getting willis back to normal everyone is GREAT !!!!!!!!!!!!!!!!!!!!

5
★★★★★

I had a good experience with all the staff and drs and thanks for helping us to getting willis back to normal everyone is GREAT !!!!!!!!!!!!!!!!!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Crossroads Hospital is the best place for your pet if he or she needs emergency attention.
The entire staff is very attentive to all of your pet's needs and they are some of the most caring people I have ever met.
Dr Trish Ogle is a very competent and caring Doctor and I would recommend her to anyone who might need emergency servicefor their pet.

5
★★★★★

Crossroads Hospital is the best place for your pet if he or she needs emergency attention.
The entire staff is very attentive to all of your pet's needs and they are some of the most caring people I have ever met.
Dr Trish Ogle is a very competent and caring Doctor and I would recommend her to anyone who might need emergency servicefor their pet.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The doctors and staff @ Crossroads were very tenative to "Madison" and also did a great job of comforting and keeping me calm given the circumstance of the accident. I was very pleased to see that upon Madison's return visit that she was remembered and everyone was still concerned that she was making progress and continuing to feel better since the treatment recieved here. The staff was super friendly and I appreciate their hearts and what they do on a day to day basis. Thanks to everyone!

5
★★★★★

The doctors and staff @ Crossroads were very tenative to "Madison" and also did a great job of comforting and keeping me calm given the circumstance of the accident. I was very pleased to see that upon Madison's return visit that she was remembered and everyone was still concerned that she was making progress and continuing to feel better since the treatment recieved here. The staff was super friendly and I appreciate their hearts and what they do on a day to day basis. Thanks to everyone!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Crossroads Animal Emergency is the only place I will take my dog after hours. The were amazing when we took our dog in after she injested snail bait. The front desk saw her condition and sent her to triage right away. The doctor examined her and quickly gave us an overview of her condition, they advised us of all of the exams and costs upfront this way we wouldn't have any surprises when the bill was presented. After an overnight stay she is so much better, the staff took great care of her and us. They worked with us ever step of the way to her recovery, everytime we called to check her status they quickly transferred us to her Doctor. If you are in the area and need an after hours animal hospital please call Crossroads.

5
★★★★★

Crossroads Animal Emergency is the only place I will take my dog after hours. The were amazing when we took our dog in after she injested snail bait. The front desk saw her condition and sent her to triage right away. The doctor examined her and quickly gave us an overview of her condition, they advised us of all of the exams and costs upfront this way we wouldn't have any surprises when the bill was presented. After an overnight stay she is so much better, the staff took great care of her and us. They worked with us ever step of the way to her recovery, everytime we called to check her status they quickly transferred us to her Doctor. If you are in the area and need an after hours animal hospital please call Crossroads.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Everyone has been simply wonderful and so helpful. I am so glad you all were here when we needed help for our Buddy. I know he got the best care possible. I will certainly recommend Crossroads to all my pet-owning frineds. Thank you so much!

5
★★★★★

Everyone has been simply wonderful and so helpful. I am so glad you all were here when we needed help for our Buddy. I know he got the best care possible. I will certainly recommend Crossroads to all my pet-owning frineds. Thank you so much!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

From the moment we walked into Crossroads the staff was very friendly and attentive. We waited no more than five minutes in the lobbby. Dr. Guinn was very kind, patient and made us feel that she truly cared about the health and well-being of our puppy pug. When we were given a diagnosis we were very well-informed. I highly recommend Dr. Guinn who is a complete professional with a very caring nature. I would definitely visit again should the need arise.

5
★★★★★

From the moment we walked into Crossroads the staff was very friendly and attentive. We waited no more than five minutes in the lobbby. Dr. Guinn was very kind, patient and made us feel that she truly cared about the health and well-being of our puppy pug. When we were given a diagnosis we were very well-informed. I highly recommend Dr. Guinn who is a complete professional with a very caring nature. I would definitely visit again should the need arise.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Crossroads Animal Emergency

We're open All Night--Every Night. Crossroads Animal Emergency has been an A.A.H.A. certified hospital for 29 years. We're open Nights, Weekends and Holidays. 6pm to 8am Monday through Friday, and 24 Hours a day on Weekends and Holidays. Crossroads has experienced doctors on staff all night long. As fellow pet owners our entire staff understands what it is like to take their pet unexpectedly to an emergency room. We understand that when your pet is having an emergency it is a difficult time in your life. We want you to be greeted by a friendly front desk staff--ready to assist you with having your pet examined by our doctor. One of our skilled nurses will quickly evaluate your pet's condition and determine what order you will be seen--most life threatening first. Those patients needing immediate life saving treatment will be taken to our treatment area where measures will be used to attempt to save the pet's life. At Crossroads, the doctor will always perform a thorough examination (cost is $75) and offer recommendations for tests to get to the bottom of what your pet suffers from, and once that is determined will offer you treatment options for your pet. Only tests indicated by your pet's condition will be performed. We have a goal of providing you with World Class Customer Service and World Class Pet Healthcare. Crossroads serves Southeast Los Angeles County, Long Beach and North Orange County for emergency pet needs, as well as for orthopedic and complex soft tissue surgeries. Crossroads has the latest in advanced equipment including digital X-Ray, ultrasound, patient monitoring, and anesthesia.

 

Wait, you're the expert.

If you've been to or used Crossroads Animal Emergency, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review