Impeccable Interiors

★★★☆☆

About Impeccable Interiors

Business Services

Business Services
More choices in Alameda:
Resultset_next

Harrington's INC

599 Valencia St San Francisco, CA

Resultset_next

Artistic Stone Kitchen & Bath, Inc.

2973 Teagarden St San Leandro, CA

3.0833 12
Hi! Sign in to let us know how Impeccable Interiors was?
Write a Review
.

DO NOT do business with this company unless you have exact services in writing. Melissa Powers manipulated the situation and was not upfront about fees. We approved a fee of $180 to clean 3/bd 1ba house. We were charged $198 upon completion of job. Then a day later my bank called to warn me that two charges of $270- were being charged to my account. We stopped payment immediately given these fees were NOT authorized. Melissa Powers called back and left a message telling me it was a "shitty" thing to do and that I was "unethical". She also threatened to ruin my credit and take me to court. All for charges that I did NOT authorize. In addition, the two people they sent to clean stole items from our home - when we spoke to Melissa about it she said they were given approval to take the items. This is flat out not true. Work with this company at your own risk they will twist and turn the facts expertly to rip you off!

0
★☆☆☆☆

DO NOT do business with this company unless you have exact services in writing. Melissa Powers manipulated the situation and was not upfront about fees. We approved a fee of $180 to clean 3/bd 1ba house. We were charged $198 upon completion of job. Then a day later my bank called to warn me that two charges of $270- were being charged to my account. We stopped payment immediately given these fees were NOT authorized. Melissa Powers called back and left a message telling me it was a "shitty" thing to do and that I was "unethical". She also threatened to ruin my credit and take me to court. All for charges that I did NOT authorize. In addition, the two people they sent to clean stole items from our home - when we spoke to Melissa about it she said they were given approval to take the items. This is flat out not true. Work with this company at your own risk they will twist and turn the facts expertly to rip you off!

Pros: Did a good job cleaning

Cons: Misrepresented fee. Charged $$ not auth'd. Stole items.

.

READ THE RIP OFF REPORT...I AM NOT THE FIRST ONE!!!! DO NOT GIVE YOUR BANK INFO. TO THIS COMPANY (MELISSA POWERS) CHARGED MY ACCOUNT TWICE, CALLED AND E-MAILED REPEATEDLY WITH NO RESPONSE. NOT ONLY THAT, DID NOT DO BASIC CLEANING ON A MOVE OUT (FRIDGE AND STOVE) WHICH MY LANDLORD DEDUCTED. PAID 180 FOR 2 PEOPLE FOR 2 HOURS.......THEN THEY DEDUCTED AGAIN 5 DAYS AFTER WE MOVED OUT!!! DO NOT USE!

0
★☆☆☆☆

READ THE RIP OFF REPORT...I AM NOT THE FIRST ONE!!!! DO NOT GIVE YOUR BANK INFO. TO THIS COMPANY (MELISSA POWERS) CHARGED MY ACCOUNT TWICE, CALLED AND E-MAILED REPEATEDLY WITH NO RESPONSE. NOT ONLY THAT, DID NOT DO BASIC CLEANING ON A MOVE OUT (FRIDGE AND STOVE) WHICH MY LANDLORD DEDUCTED. PAID 180 FOR 2 PEOPLE FOR 2 HOURS.......THEN THEY DEDUCTED AGAIN 5 DAYS AFTER WE MOVED OUT!!! DO NOT USE!

.

A very friendly staff, helpful, dependable, did a quality job and was within my budget. Highly recommend.

2
★★★★★

A very friendly staff, helpful, dependable, did a quality job and was within my budget. Highly recommend.

Pros: Punctual, Prepared & Professional

Cons: none

.

I'm a single guy who hates to clean... I had my family coming over for the holidays and was in a panic to get my place clean! I called Impeccable and not only were they able to get me someone quickly but the cleaners did an AMAZING job and the staff was very friendly - Highly recommend! Thank you!

2
★★★★☆

I'm a single guy who hates to clean... I had my family coming over for the holidays and was in a panic to get my place clean! I called Impeccable and not only were they able to get me someone quickly but the cleaners did an AMAZING job and the staff was very friendly - Highly recommend! Thank you!

Pros: quick response.... amazing job!

.

'I am a single 29 year old guy who hates to clean! I hired Impeccable Interiors to conduct a move out cleaning. Two women came and a few hours later the place looked new again. It was excellent. I really enjoyed working with Melissa & her staff. I would definitely recommend them in the future. Great business ethics!"

2
★★★★★

'I am a single 29 year old guy who hates to clean! I hired Impeccable Interiors to conduct a move out cleaning. Two women came and a few hours later the place looked new again. It was excellent. I really enjoyed working with Melissa & her staff. I would definitely recommend them in the future. Great business ethics!"

.

Excellent customer service! Called for a "mother-in-law" emergency clean and they were able to help me out on a moment's notice. The cleaners were very professional, prepared and did a great job!

2
★★★★★

Excellent customer service! Called for a "mother-in-law" emergency clean and they were able to help me out on a moment's notice. The cleaners were very professional, prepared and did a great job!

.

They were great! The staff was friendly, dependable, efficient & did a great job! They were very reasonable for the superior services they provided. Thank you Impeccable Interiors... Dr. MB

2
★★★★★

They were great! The staff was friendly, dependable, efficient & did a great job! They were very reasonable for the superior services they provided. Thank you Impeccable Interiors... Dr. MB

.

I am really glad I called. Maybe these other guys got them on a bad day. Never having cleaning service before I wasn't sure what to expect. I called around a few places to get an idea of price and what service they provide. Although they were a bit more than I was hoping to pay (they weren't the least expensive but they weren't the most expensive either) I decided to go with them because it seemed that they could do the things I want which is important to me. The girls arrived and were very polite and friendly. I showed them what I wanted and then they just went to it. I can tell you, I am really glad I went with them because the quality of service they provided was worth it and I definitely feel like I got my monies worth. My house sparkled when they were finished. I have already scheduled my next cleaning

2
★★★★★

I am really glad I called. Maybe these other guys got them on a bad day. Never having cleaning service before I wasn't sure what to expect. I called around a few places to get an idea of price and what service they provide. Although they were a bit more than I was hoping to pay (they weren't the least expensive but they weren't the most expensive either) I decided to go with them because it seemed that they could do the things I want which is important to me. The girls arrived and were very polite and friendly. I showed them what I wanted and then they just went to it. I can tell you, I am really glad I went with them because the quality of service they provided was worth it and I definitely feel like I got my monies worth. My house sparkled when they were finished. I have already scheduled my next cleaning

.

I wish I would have read these reviews before using this cleaning service. First of all, the people who came over to clean my house were NOT prepared. They had to borrow a sponge from me and asked if they could use my cleaning products. After speaking with the owner, she said that they only provide cleaning products but use the home owner's rags, sponges, etc. (which still does't jive because they used all my products). Seriously? This is like going to a hair salon and having to bring your own scissors. I just moved into a brand new house and wanted 3 bathrooms thoroughly cleaned and some dusting done before the holidays and it took them 6 hours to clean 2 bathrooms and 2 bedrooms. I had to clean the whole first floor myself. The kicker is when I came home and went upstairs, there was a tupperware conatiner with left over food on my linen cabinets that did not belong to me. When I told the owner this, she claimed that in the X amount of years she'd been in the business she had never even HEARD of such a thing happening, and practically accused me of lying. The only semi decent thing she did was credit me for an hours work which means it only took 2 people 5 hours to dust 2 bedrooms and clean 2 bathrooms.

0
★☆☆☆☆

I wish I would have read these reviews before using this cleaning service. First of all, the people who came over to clean my house were NOT prepared. They had to borrow a sponge from me and asked if they could use my cleaning products. After speaking with the owner, she said that they only provide cleaning products but use the home owner's rags, sponges, etc. (which still does't jive because they used all my products). Seriously? This is like going to a hair salon and having to bring your own scissors. I just moved into a brand new house and wanted 3 bathrooms thoroughly cleaned and some dusting done before the holidays and it took them 6 hours to clean 2 bathrooms and 2 bedrooms. I had to clean the whole first floor myself. The kicker is when I came home and went upstairs, there was a tupperware conatiner with left over food on my linen cabinets that did not belong to me. When I told the owner this, she claimed that in the X amount of years she'd been in the business she had never even HEARD of such a thing happening, and practically accused me of lying. The only semi decent thing she did was credit me for an hours work which means it only took 2 people 5 hours to dust 2 bedrooms and clean 2 bathrooms.

Pros: the areas that they did clean were done well

Cons: over priced, not done in a timley manner. customer satisfaction is not their main goal.

.

We used these goofs last year and it was an absolute disaster as they did not finish the house and just did a lousy job in addition to completely missing two rooms.

Disputed charge as well and met with several phone calls and rambling emails from lunatic owner about how great they were and we must be making this whole thing up.

Tip of the day is avoid these guys!!!

0
★☆☆☆☆

We used these goofs last year and it was an absolute disaster as they did not finish the house and just did a lousy job in addition to completely missing two rooms.

Disputed charge as well and met with several phone calls and rambling emails from lunatic owner about how great they were and we must be making this whole thing up.

Tip of the day is avoid these guys!!!

Pros: none

Cons: everything

.

My experience was so unprofessional and unpleasant. The cleaning service damaged my brand new Ralph Lauren Comforter. I am also a business owner , and, I am in no way shape or form, out to pull a fast one on any business. All, I wanted was what was fair. The owner, Melissa and employee Dana were doubting my honesty, did not keep in contact to resolve the issue. Melissa was going to come and see the spread, she cancelled at the last minute again wasting my time as well. I then did not allow additional charges to my credit card because of my damaged spread and they went ahead anyway. The cleaning was O>K> Way Too Much Money For What Work Was Done. But Most Of All The Business Ethics of these people is obsurd and disgusting. Basically, I was hoping for a nice clean home I came home to a ruined new spread depleted bank account and, a not so clean house. I Do Not recommend At All.

0
★☆☆☆☆

My experience was so unprofessional and unpleasant. The cleaning service damaged my brand new Ralph Lauren Comforter. I am also a business owner , and, I am in no way shape or form, out to pull a fast one on any business. All, I wanted was what was fair. The owner, Melissa and employee Dana were doubting my honesty, did not keep in contact to resolve the issue. Melissa was going to come and see the spread, she cancelled at the last minute again wasting my time as well. I then did not allow additional charges to my credit card because of my damaged spread and they went ahead anyway. The cleaning was O>K> Way Too Much Money For What Work Was Done. But Most Of All The Business Ethics of these people is obsurd and disgusting. Basically, I was hoping for a nice clean home I came home to a ruined new spread depleted bank account and, a not so clean house. I Do Not recommend At All.

Pros: none

Cons: everything about their business scam

.

they stink! Over charge and do a lousy job. Rude and argumentative when client was not happy.
I have never had such poor service. Do not waste your money here

1
★★★☆☆

they stink! Over charge and do a lousy job. Rude and argumentative when client was not happy.
I have never had such poor service. Do not waste your money here

Wait, you're the expert.

If you've been to or used Impeccable Interiors, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review